buzz
in-the-press
Stamford, Conn. – February 1, 2012– With Your24™, a
groundbreaking new benefit announced today, Starwood Hotels & Resorts
Worldwide, Inc. (NYSE:HOT) will abolish set check-in and checkout times for
select Starwood Preferred Guest elite members – and introduce ‘round-the-clock’
check-in at all Starwood hotels and resorts.
While tradition has long held hotel check-in to 3 p.m., Starwood is bucking
convention to give its most frequent travelers complete control of their
check-in and checkout times. A member who chooses to check in at 10 p.m. won’t
have to checkout until 10 p.m. on their day of departure, 24 hours later.
Platinum SPG members who spend 75+ eligible nights at Starwood hotels can
request Your24 service.
“We’re constantly striving to make travel as personalized as possible for
Starwood Preferred Guest Members, and that means fresh thinking around
long-standing industry practices,” said Mark Vondrasek, Senior Vice President
for Distribution, Loyalty & Partnership Marketing at Starwood.
“Your24 reflects very clearly that the preferences of our guests drive how we
do business, and that’s another reason why Starwood and SPG have earned such
intense loyalty with global travelers.”
Your24 is part of a suite of new elite benefits launching March 1, 2012, that
make the award-winning Starwood Preferred Guest the richest elite program in
the industry. With the new SPG enhancements, the more you stay, the richer it
gets with more points, first of its kind benefits such as confirmable 24-hour
check-in, the addition of lifetime status, access to a dedicated Starwood
ambassador, confirmable upgrades and free breakfast.
Starwood recently reported that elite membership in Starwood Preferred Guest
has doubled over the past five years. What’s more, they are
spending 60% more than they did five years ago.
About Starwood Preferred
Guest
The SPG program’s breakthrough policy of No Blackout Dates at the world’s most
sought after collection of hotels, reinvented the hospitality loyalty program
when it launched in 1999. By creating a program centered on its members, SPG
has developed the most passionate and knowledgeable membership base in the
hotel loyalty space. Through its use of new technologies and innovative
channels such as SPG.com, SPG.com/stayconnected, SPG.com/flights and others, SPG continues to
innovate and lead the industry. By offering No Blackouts on standard rooms at
over 1,000 hotels and resorts in nearly 100 countries, No Blackouts on hundreds
of airlines, and once in a lifetime experiences available through SPG Moments
at spg.com/moments, the program has proven
to be a big draw for the world’s most frequent travelers, and a significant
competitive advantage for Starwood. For more information about Starwood
Preferred Guest please visit SPG.com.
About Starwood Hotels & Resorts Worldwide, Inc.
Starwood Hotels & Resorts Worldwide, Inc. is one of the leading hotel and
leisure companies in the world with 1071 properties in 100 countries and
territories with 145,000 employees at its owned and managed properties.
Starwood Hotels is a fully integrated owner, operator and franchisor of hotels,
resorts and residences with the following internationally renowned brands: St.
Regis®, The Luxury Collection®, W®, Westin®, Le Méridien®, Sheraton®, Four
Points® by Sheraton, and the recently launched Aloft®, and Element SM.
The company boasts one of the industry’s leading loyalty programs, Starwood
Preferred Guest (SPG), allowing members to earn and redeem points for room
stays, room upgrades and flights, with no blackout dates. Starwood Hotels also
owns Starwood Vacation Ownership, Inc., one of the premier developers and
operators of high quality vacation interval ownership resorts. For more
information, please visit www.starwoodhotels.com.
