Guests with special needs will feel right at home! We’re fully compliant with ADA regulations, including guest rooms with accessible bathrooms and even complimentary use of our in-house wheelchair, available at the front desk.
Around here, alcohol is for adults-only—so we only serve and sell to guests 21 and over. (Remember your ID!)
Age Requirement Policy
Guest must be at least 21 years of age to check-in. A valide photo identification must be presented at check-in.
Credit Card Policy
In addition to the credit card required for reservations, a valid credit card and a matching Government issued photo ID must be presented at check-in for incidental charges. Incidental charge holds are 50 USD per room per night. Cash deposits or gift cards are not accepted upon check-in, but may be used at check-out.
Group Events and Parties in Guest Rooms Policy
The hotel has the right to refuse certain reservations for the purposes of group events or parties, including but not limited to pre-wedding stag/bachelor parties, hen/bachelorette parties, and birthday parties. Only registered guests are allowed in guest rooms. Some facilities may have restricted access. For more information, please contact the hotel directly with your arrival details before traveling, using the contact information on your booking confirmation.
Dogs are family, too! That’s why Aloft Arundel Mills welcomes dogs up to 40 pounds.* Our pet-friendly arf(SM) program offers a special bed, bowl, and a doggie bag of woof-alicious treats and toys, all complimentary to use during your stay. Please make sure they’re on their best behavior—we don’t want to charge you extra for housekeeping!
* If your dog weighs more than 40 pounds, please contact the hotel directly to discuss a waiver.
Credit/Debit Card Policy
Debit and Credit cards will be authorized at check-in for the amount of your stay, plus an amount to cover incidentals. The authorization will hold the funds until check out, at which time the amount actually incurred during the stay will be charged. Authorized amounts may take up to 30 days after departure to be released by your bank or financial institution and the hotel will not be responsible for any resulting fees or charges.
Smoke Free Policy
Aaahhh…breathe easy! We're a 100% smoke-free environment. So please follow our no-smoking rules—there's a 250 USD fine for anyone lighting up inside the hotel.