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Alcohol Policy

In the state of Florida, alcohol is for adults-only—so we only serve and sell to guests 21 and over. (Remember your ID!)

Pet Policy

Animals are family, too! That’s why the Aloft Jacksonville Airport welcomes dogs up to 40 pounds.* Our pet-friendly arf(SM) program offers a special bed, bowl, and a doggie bag of woof-alicious treats and toys, all complimentary to use during your stay. Please make sure they’re on their best behavior—we don’t want to charge you extra for housekeeping!

* If your dog weighs more than 40 pounds, please contact the hotel directly to discuss a waiver.

Credit/Debit Card Policy

Debit and Credit cards will be authorized at check-in for the amount of your stay, plus an amount to cover incidentals. The authorization will hold the funds until check out, at which time the amount actually incurred during the stay will be charged. Authorized amounts may take up to 30 days after departure to be released by your bank or financial institution. The hotel is not responsible for any resulting fees or charges.

Smoking Policy

Aaahhh…breathe easy! We're a 100% smoke-free environment. So please follow our no-smoking rules—there's a 250 USD fine per night for anyone lighting up inside the hotel.

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