Kids are always welcome—as long as there are adults around too! At least one occupant of each Aloft room must be 21 years or older. Be sure to bring ID in case we need to confirm.
Connecting Room Policy
The hotel offers a limited number of connecting rooms. In all cases, one room has one king bed and the other room has 2 double beds. Connecting rooms are subject to availability.
Late Checkout Policy
Late check-out is available upon request and subject to availability. There may be a charge for any late check-out after 11am.
In the state of Florida, alcohol is for adults-only—so we only serve and sell to guests 21 and over. (Remember your ID!)
Animals are family, too! That’s why the Aloft Jacksonville Airport welcomes dogs up to 40 pounds.* Our pet-friendly arf(SM) program offers a special bed, bowl, and a doggie bag of woof-alicious treats and toys, all complimentary to use during your stay. Please make sure they’re on their best behavior—we don’t want to charge you extra for housekeeping!
* If your dog weighs more than 40 pounds, please contact the hotel directly to discuss a waiver.
Aaahhh…breathe easy! We're a 100% smoke-free environment. So please follow our no-smoking rules—there's a 250 USD fine per night for anyone lighting up inside the hotel.
Credit/Debit Card Policy
A credit or debit card is required at check-in. Debit and Credit cards will be authorized at check-in for the amount of your stay, plus an amount to cover incidentals. The authorization will hold the funds until check out, at which time the amount actually incurred during the stay will be charged. Authorized amounts may take up to 30 days after departure to be released by your bank or financial institution. The hotel is not responsible for any resulting fees or charges. Cash may be paid at check-out only.