The hotel is compliant with ADA. ADA compliant guest rooms are available.
Alcoholic beverage service is restricted to those 21 years or older (with valid identification).
Age Requirement Policy
Kids are always welcome—as long as there are adults around too! At least one occupant of each Aloft room must be 21 years or older. Be sure to bring ID in case we need to confirm.
Check Acceptance Policy
No personal checks are accepted. Business checks will be accepted but must be received two weeks prior to arrival date. Please contact hotel accounting department for more information on the hotel's check policy.
Gift Certificate Policy
To purchase or redeem a gift certificate, please contact the hotel directly.
Animals are family, too! That’s why Aloft Nashville-Cool Springs welcomes dogs up to 40 pounds. Our pet-friendly arf(SM) program offers a special bed, bowl, and a doggie bag of woof-alicious treats and toys, all complimentary to use during your stay. Please make sure they’re on their best behavior—we don’t want to charge you extra for housekeeping!
Credit/Debit Card Policy
Debit and Credit cards will be authorized at check-in for the amount of your stay, plus an amount to cover incidentals. The authorization will hold the funds until check out, at which time the amount actually incurred during the stay will be charged. Authorized amounts may take up to 30 days after departure to be released by your bank or financial institution and the hotel will not be responsible for any resulting fees or charges.