Politiques de l'hôtel
Guests with special needs will feel right at home! We’re fully compliant with ADA regulations, including offering eight King or Double Queen guest rooms with accessible features.
In the state of Oklahoma, alcohol is for adults-only—so we only serve and sell to guests 21 and over. (Remember your ID!) Guests may not supply their own alcoholic drinks in the re:mix lounge, tactic meeting room, or splash pool areas. Our vibrant w xyz lounge is available to anyone wanting a beverage - even locals!
Age Requirement Policy
Kids are always welcome—as long as there are adults around too! Guests must be 21 years or older to check in. Be sure to bring ID in case we need to confirm.
We accept personal checks for payment, so long as they have your full banking and contact details (no temporary checks, please). And we’ll also need to see your driver’s license and a credit card for verification.
We’re happy to cash personal checks up to $50 for Starwood Preferred Guest (SPG) Gold and Platinum members. Identification may be required, and other conditions may apply.
Connecting Room Policy
Traveling together with family or friends? Many of our Aloft rooms can be connected—usually a king room with a double queen. Make sure to ask when you reserve or check in and we'll do our best to set you up, as availability permits.
Extra Bedding Policy
We are always eager to accommodate your little ones, with baby cribs and child-size air mattresses (thanks to our camp Aloft program) available at no extra charge for children 8 and under. We also provide extra pillows in the room for added convenience.
Late Checkout Policy
Feel free to sleep in—check-out time isn’t until 12 noon. Just be careful not to snooze too long—after 2pm, an extra full night's charge will apply. Platinum Starwood Preferred Guest members receive an added bonus - the option for late checkout at 4pm.
Direct Billing Policy
Direct billing may be arranged through the hotel accounting office. Please note that approval for direct billing takes approximately 7-10 business days.
Dogs are family, too! That’s why Aloft Tulsa welcomes dogs up to 40 pounds.* Our dog-friendly arf(SM) program offers a special bed, bowl, and a doggie bag of woof-alicious treats and toys, all complimentary to use during your stay. Please be sure to sign a dog waiver upon check-in and do not leave the pups unattended. No other types of pets are allowed in the hotel.
* If your dog weighs more than 40 pounds, please contact the hotel directly before your stay for approval.
Credit/Debit Card Policy
Debit and Credit cards will be authorized at check-in for the amount of your stay, plus $50 per room to cover incidentals. The authorization will hold the funds until check out, at which time the credit card will be charged the balance actually incurred. Authorized amounts may take up to 30 days after departure to be released by your bank or financial institution and the hotel will not be responsible for any resulting fees or charges. For these reasons, pre-paid money cards, gift cards, and cards with deductible balances will not be accepted.
For a credit card to be accepted as a valid form of payment, the card holder must be present at check-in. A credit card must be presented upon check-in with a government issued ID. The presented card must have enough credit available to cover all room charges, taxes and incidental charges. Cash payment is accepted upon check-out, at which time the credit card authorization will be released. Please contact the hotel for further information.
Our splash pool offers family fun from morning to night! But please be careful—there's no lifeguard on duty. For that reason, kids under age 14 can't splash around alone, so be sure they're always accompanied by an adult. For everyone's safety, splash is only accessible with a guest room key.
Aaahhh…breathe easy! We're a 100% smoke-free environment. You’re welcome to light up outside, but please observe our designated smoking areas. Smoking in guest rooms will result in a fine up to $500.
Please bring your picture passport, as a photo ID is required with all passports and visas.