Guests with special needs will feel right at home! We’re fully compliant with ADA regulations, including offering guest rooms with accessible features.
In the state of Arizona, alcohol is for adults-only—so we only serve and sell to guests 21 and over. (Remember your ID!)
Check Cashing Policy
Sorry—we don’t offer check-cashing services at the hotel. (But we’re happy to help you find a local bank if you need it.)
Gift Certificate Policy
To purchase or redeem a gift certificate, please contact the hotel directly.
Animals are family, too! That’s why Aloft Phoenix-Airport welcomes dogs up to 40 pounds.* Our pet-friendly arf(SM) program offers a special bed, bowl, and a doggie bag of woof-alicious treats and toys, all complimentary to use during your stay. Please make sure they’re on their best behavior—we don’t want to charge you extra for housekeeping! And be sure your pooch is safely secured in a pet crate for any alone time in your Aloft room.
* If your dog weighs more than 40 pounds, please contact the hotel directly to discuss a waiver.
在您登记入住时，将从借记卡和信用卡中授权扣除您的住宿费用及杂费。 此授权金额将保留至您退房离店，届时将收取您在住宿期间所使用的实际费用金额。 在您离店之后，该授权金额可能会需要最多 30 天时间由您的银行或金融机构公布，酒店将不承担任何由此产生的费用或收费。
Our splash pool offers family fun from morning to night! But please be careful—there's no lifeguard on duty. For that reason, kids can't splash around alone, so be sure they're always accompanied by an adult. For everyone's safety, splash is only accessible with a guest room key.
Aaahhh…breathe easy! We're a 100% smoke-free environment including all guest rooms and public spaces.