Guests must be 21 years or older to check in to the hotel.
Alcoholic beverage service is restricted to those 21 years or older (with valid identification).
Package Handling Policy
There is a package handling fee for all incoming and outbound packages. Please contact the hotel directly for the exact fee.
Animals are family, too! That’s why Aloft Lexington welcomes dogs up to 40 pounds.* Our pet-friendly arf(SM) program offers a special bed, bowl, and a doggie bag of woof-alicious treats and toys, all complimentary to use during your stay. Please make sure they’re on their best behavior—we don’t want to charge you extra for housekeeping!
Please also note that pets must be attended at all times while staying with us - both in the rooms and the public space. There is a waiver that must be completed at check-in for all pets.
* If your dog weighs more than 40 pounds, please contact the hotel directly to discuss.
Health & Well-Being Policies
Aaahhh…breathe easy! We're a 100% smoke-free environment. So please follow our no-smoking rules—there's a fine ranging from $250 to $500 for anyone lighting up inside the hotel (depending on if the fire department responds to a smoke alarm). You’re welcome to light up outside in one of our designated smoking areas.
Credit/Debit Card Policy
Debit and Credit cards will be authorized at check-in for the amount of your stay, plus an amount to cover incidentals. The authorization will hold the funds until check out, at which time the amount actually incurred during the stay will be charged. Authorized amounts may take up to 30 days after departure to be released by your bank or financial institution and the hotel will not be responsible for any resulting fees or charges.
All major credit cards are accepted, as well as cash and traveler's checks. Cash can be used to settle hotel charges; however, a valid credit card must be furnished upon check-in as a form of deposit. Personal checks are accepted with valid photo ID. Credit card authorization forms accepted. Please contact the hotel for further information.