Políticas do hotel
Alcoholic beverage service is restricted to those 21 years or older (with valid identification).
Age Requirement Policy
Guests must be 21 years or older to check in to the hotel.
Check Cashing Policy
Check cashing services are available to guests who present valid identification and a valid credit card as back up. There is a limit of $100 per day.
Package Handling Policy
There is a package handling fee for all incoming and outbound packages. Please contact the hotel directly for the exact fee.
Animals are family, too! That’s why Aloft Lexington welcomes dogs up to 40 pounds.* Our pet-friendly arf(SM) program offers a special bed, bowl, and a doggie bag of woof-alicious treats and toys, all complimentary to use during your stay. Please make sure they’re on their best behavior—we don’t want to charge you extra for housekeeping!
Please also note that pets must be attended at all times while staying with us - both in the rooms and the public space. There is a waiver that must be completed at check-in for all pets.
* If your dog weighs more than 40 pounds, please contact the hotel directly to discuss.
Termos sobre cartões de crédito e de débito
Os cartões de débito e crédito serão autorizados no valor da sua estada durante o check-in, além de uma quantia para cobrir despesas inesperadas. Essa autorização manterá os fundos até o check-out, momento em que o montante implicado durante a estada será cobrado. Os valores autorizados podem demorar até 30 dias após o check-out para serem liberados pelo seu banco ou instituição financeira e o hotel não será responsável por quaisquer taxas ou encargos decorrentes.
All major credit cards are accepted, as well as cash and traveler's checks. Cash can be used to settle hotel charges; however, a valid credit card must be furnished upon check-in as a form of deposit. Personal checks are accepted with valid photo ID. Credit card authorization forms accepted. Please contact the hotel for further information.
Aaahhh…breathe easy! We're a 100% smoke-free environment. So please follow our no-smoking rules—there's a fine ranging from $250 to $500 for anyone lighting up inside the hotel (depending on if the fire department responds to a smoke alarm). You’re welcome to light up outside in one of our designated smoking areas.