Kids are always welcome—as long as there are adults around too! At least one occupant of each Aloft room must be 18 years or older. Be sure to bring ID in case we need to confirm.
Family Plan Policy
Children who are 12 or younger sleep for free in the existing bedding of a room shared with a paying adult. Rollaways, child rollaways and cribs may incur extra charges.
Check-In & Checkout Policies
For security purposes, valid photo identification is required at check-in. Acceptable forms include a driver’s license, passport, and/or proof-of-age card. Photo identification must also match the name that is on the reservation. Every non-resident’s passport must have a valid UAE entry stamp.
In the United Arab Emirates, alcohol is for adults-only—so we only serve and sell to guests 21 and over. (Remember your ID!)
Sorry, but Fido and Fluffy will have to stay behind—pets aren’t allowed at Aloft Abu Dhabi.
Our splash pool offers family fun from morning to night! But please be careful—there's no lifeguard on duty. For that reason, kids under 16 can't splash around alone, so be sure they're always accompanied by an adult. Appropriate swimwear’s required for all ages. And do keep a close eye on your valuables, your families, and yourselves—we can’t be responsible for lost or stolen items or injuries
Health & Well-Being Policies
Aaahhh…breathe easy! Our entire lobby level, including the re:mix(SM) lounge and w:xyz bar, is entirely smoke-free, as are most of our Aloft rooms. You’re welcome to light up in the smoking section of our Maї Café, on our rooftop re:lax@12 bar, and anywhere outside. We also have one floor of smoking guest rooms.
Credit/Debit Card Policy
Debit and Credit cards will be authorized at check-in for the amount of your stay, plus an amount to cover incidentals. The authorization will hold the funds until check out, at which time the amount actually incurred during the stay will be charged. Authorized amounts may take up to 30 days after departure to be released by your bank or financial institution and the hotel will not be responsible for any resulting fees or charges.
Rates confirmed in USD are guaranteed in U.S. dollars when paid in U.S. cash or traveler's checks. Payments made by credit cards at the hotel will be charged in the local currency equivalent based on the daily exchange rate used by the hotel. Currency conversions by banks or credit card companies in processing payments are not within the control of the hotel and are subject to exchange rate fluctuations.