The hotel offers only one pair of connecting rooms: one guest room has a king-size bed, and the other has two double beds. Please contact the hotel’s front desk in advance to secure connecting rooms with your reservation.
Extra Bedding Policy
Extra beds are allowed only in suites and are subject to availability.
Suite Night Award Cancellation Policy
Suite Night Award requests may be cancelled until 2 p.m. local hotel time the day before you arrive, as long as the Awards have not already been confirmed for use on a reservation. Once your Awards have been confirmed, you must cancel the entire reservation to be credited back all the Awards; however, after 3 p.m. local hotel time the day before you arrive, a reservation cancellation will result in the forfeiture of all Suite Night Awards applied to the entire reservation. This is in addition to any other cancellation penalties applicable to the reservation itself.
Políticas de registro y salida
Early Departure Policy
If you have a sudden change of schedule and need to cut out early, stop by the front desk. We’ll do our best to settle your bill—but we may have to charge you for your full reservation.
For security purposes, valid photo identification is required at check-in. Acceptable forms include a driver’s license, passport, and proof-of-age card. Photo identification must also match the name that is on the reservation.
The hotel only offers one guest room accessible to guests with disabilities (it has a king-size bed). Please contact the hotel to confirm availability.
Dogs weighing 18 kilograms or less are allowed.
Políticas de pagos
Credit/Debit Card Policy
Debit and Credit cards will be authorized at check-in for the amount of your stay, plus an amount to cover incidentals. The authorization will hold the funds until check out, at which time the amount actually incurred during the stay will be charged. Authorized amounts may take up to 30 days after departure to be released by your bank or financial institution and the hotel will not be responsible for any resulting fees or charges.
Gift Certificate Policy
All vouchers and gift certificates are subject to availability, and a prior reservation is required. They are neither refundable nor convertible to cash. Presentation and surrender of the original document is required upon check-in. Photocopies will not be accepted. All personal incidental expenses will be charged to the guest’s own account.
This hotel accepts a variety of credit cards and Alipay for payment. However, China Union Pay Cards cannot be accepted for deposits and can only be accepted at checkout.
A third party wishing to pay for a guest’s room must complete an Authorization Approval Form and fax or e-mail a clear copy of the front and back of the credit card prior to the guest’s arrival. Please specify which charges can be charged to the credit card.