Traveling together with family or friends? Four of our Aloft rooms can be connected—usually a king room or suite with a double queen. Make sure to ask when you reserve or check in and we'll do our best to set you up, as availability permits.
Check-In & Checkout Policies
For security purposes, valid photo identification is required at check-in. Acceptable forms include a driver’s license, passport, and proof-of-age card. Photo identification must also match the name that is on the reservation.
Animals are family, too! That’s why Aloft Zhengzhou Zhengdong New District welcomes dogs up to 40 pounds. Our pet-friendly arf(SM) program offers a special bed, bowl, and a doggie bag of woof-alicious treats and toys, all available to use during your stay. Please make sure they’re on their best behavior—we don’t want to charge you extra for housekeeping!
The hotel accepts cash, credit or debit cards and bank transfers/Alipay as forms of payment. Local company checks and Traveler’s checks are not accepted.
A valid credit card must always be presented upon check-in. Please contact the hotel directly if a credit card authorization form is needed or if payment will be in the form of a bank transfer, Alipay or a check from a local company.