From March 9 to March 12, 2017, the splash indoor pool will be closed. The pool will reopen on March 13 at 7am. Please contact the hotel for further information.
Pool Closures 2017
On the following dates in 2017, splash indoor pool will be closed for private events:
April 15 - 16
Please contact the hotel for further information.
Regole per le prenotazioni
Connecting Room Policy
Traveling together with family or friends? Many of our Aloft rooms can be connected—usually a king room with a double queen. Make sure to ask when you reserve or check in and we'll do our best to set you up, as availability permits.
Feel free to unwind with a drink in your room—just keep in mind, we only serve and sell to guests 18 and over. (Remember your ID!)
Animals are family, too! That’s why the hotel welcomes dogs up to 30 pounds. Our pet-friendly arf(SM) program offers a special bed, bowl, and a doggie bag of woof-alicious treats and toys, all complimentary to use during your stay. Please ensure that they’re on their best behavior.
*Please note that only some of our rooms are prepared for your furry friends so please contact the hotel in advance to check availability. Additional cleaning fees do apply.
Our splash pool offers family fun from morning to night! But please be careful—there's no lifeguard on duty. For that reason, kids can't splash around alone, so be sure children 14 years and younger are always accompanied by an adult. For everyone's safety, splash is only accessible with a guest room key. Additionally, food and beverage is not permitted in the pool area.
Regole in materia di salute e benessere
Parties in guest rooms are not allowed. We ask that non-registered guests curtail their visits by 11pm to ensure quiet for all of our guests. If you are interested in hosting a party or entertaining during your stay, please contact our Sales and Catering team at (1)(403) 338-4408. Noise is expected to be kept to a minimum at all times.
Pool and fitness center privileges are for registered guests only.
Aaahhh…breathe easy! We're a 100% smoke-free environment. So please follow our no-smoking rules—there's a 250 CAD fine per night for anyone lighting up inside the hotel.
Regole relative ai pagamenti
Sorry, it’s nothing personal—but we don’t accept personal checks for payment.
Credit Card Policy
The hotel does not accept prepaid credit cards at the time of booking a reservation or at check-in. Prepaid credit cards may be used to pay for the room at the time of departure only.
Credit/Debit Card Policy
Credit cards will be authorized at check-in for the amount of your stay, plus an amount to cover incidentals. The authorization will hold the funds until check out, at which time the amount actually incurred during the stay will be charged.
Gift Certificate Policy
To purchase or redeem a gift certificate, please contact the hotel directly.