Feel free to unwind with a drink in your room—just keep in mind, we only serve and sell to guests 18 and over. (Remember your ID!)
Sorry, it’s nothing personal—but we don’t accept personal checks for payment.
Connecting Room Policy
Traveling together with family or friends? Many of our Aloft rooms can be connected—usually a king room with a double queen. Make sure to ask when you reserve or check in and we'll do our best to set you up, as availability permits.
Prepaid Credit Card Policy
The hotel does not accept prepaid credit cards at the time of booking a reservation or at check-in. Prepaid credit cards may be used to pay for the room at the time of departure only.
Gift Certificate Policy
To purchase or redeem a gift certificate, please contact the hotel directly.
Animals are family, too! That’s why the hotel welcomes dogs up to 30 pounds. Our pet-friendly arf(SM) program offers a special bed, bowl, and a doggie bag of woof-alicious treats and toys, all complimentary to use during your stay. Please ensure that they’re on their best behavior.
*Please note that only some of our rooms are prepared for your furry friends so please contact the hotel in advance to check availability. Additional cleaning fees do apply.
Credit/Debit Card Policy
Credit cards will be authorized at check-in for the amount of your stay, plus an amount to cover incidentals. The authorization will hold the funds until check out, at which time the amount actually incurred during the stay will be charged.
Our splash pool offers family fun from morning to night! But please be careful—there's no lifeguard on duty. For that reason, kids can't splash around alone, so be sure children 14 years and younger are always accompanied by an adult. For everyone's safety, splash is only accessible with a guest room key. Additionally, food and beverage is not permitted in the pool area.
Aaahhh…breathe easy! We're a 100% smoke-free environment. So please follow our no-smoking rules—there's a 250 CAD fine per night for anyone lighting up inside the hotel.