Kids are always welcome—as long as there are adults around too! At least one occupant of each Aloft room must be 21 years or older. Be sure to bring ID in case we need to confirm.
Extra Bedding Policy
Many of our Aloft rooms offer two queen-size beds, so be sure to ask if that's what you need. And we're always eager to accommodate your little ones. Baby cribs (measuring 40 x 43 x 2 inches) and child-size air mattresses (thanks to our camp Aloft program) are available at no extra charge. A maximum of one camp aloft bed can be accommodated in any room.
Suite Night Award Cancellation Policy
Suite Night Award requests may be cancelled until 2 p.m. local hotel time the day before you arrive, as long as the Awards have not already been confirmed for use on a reservation. Once your Awards have been confirmed, you must cancel the entire reservation to be credited back all the Awards; however, after 3 p.m. local hotel time the day before you arrive, a reservation cancellation will result in the forfeiture of all Suite Night Awards applied to the entire reservation. This is in addition to any other cancellation penalties applicable to the reservation itself.
Richtlinien für Check-in und Check-out
Early Arrival Policy
Early check-in is subject to availability upon arrival.
For security purposes, valid photo identification is required at check-in. Acceptable forms include a drivers license, passport, and/or proof of age card.
Late Checkout Policy
Feel free to sleep in—check-out time isn’t until 12 noon. Looking to stick around a bit longer? Let us know and we’ll try to keep the room available for you. There’s no guarantee, but if we need you to clear the room, we can always stash your suitcase somewhere else until you’re ready to go.
Guests with special needs will feel right at home! We’re fully compliant with ADA regulations, including offering guest rooms with accessible features.
In the state of Oklahoma, alcohol is for adults-only—so we only serve and sell to guests 21 and over. (Remember your ID!) We only allow outside alcohol in the private area of your room - so if we see you with it in our public space, you'll be asked to throw it out or go to your room.
Animals are family, too! That’s why the Aloft Tulsa Downtown welcomes dogs up to 40 pounds.* Our pet-friendly arf(SM) program offers a special bed, bowl, and a doggie bag of woof-alicious treats and toys, all complimentary to use during your stay. Please make sure they’re on their best behavior—we don’t want to charge you extra for housekeeping!
* If your dog weighs more than 40 pounds, please contact the hotel directly to discuss a waiver.
Our splash pool offers family fun from morning to night! But please be careful—there's no lifeguard on duty. For that reason, kids can't splash around alone. All children under 18 years of age must always be accompanied by an adult. Also, please don't bring any glass into the pool area - plastic only! Safety first!
Richtlinien für Gesundheit und Wohlbefinden
Aaahhh…breathe easy! We're a 100% smoke-free environment including all guest rooms and public spaces. There will be a $250 cleaning fee for any room that has been smoked in.
Check Acceptance Policy
Sorry, it’s nothing personal—but we don’t accept personal checks for payment.
Credit Card Policy
Plastic is king here! A credit card is required at check-in. The cardholder's name should match the name on the room reservation, and the card's credit limit needs to cover all room, tax, and incidental charges. Once you check-out, we're happy to accept cash for payment (and of course we'll release your credit card authorization).
Debit and credit cards will be authorized at check-in for the amount of your stay, plus an amount to cover incidentals. The authorization will hold the funds until check out, at which time the amount actually incurred during the stay will be charged. Authorized amounts may take up to 30 days after departure to be released by your bank or financial institution and the hotel will not be responsible for any resulting fees or charges.
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