Políticas do hotel
Guests with special needs will feel right at home! We’re fully compliant with ADA regulations, including offering guest rooms with accessible features.
Early Departure Policy
Guests must notify hotel at least 24 hours prior to the arrival date to make changes to the departure date to avoid an early departure fee of 50% of the last day's room and tax.
Gift Certificate Policy
Guests requesting to use a gift certificate issued by the property must contact the hotel directly.
Animals are family, too! That’s why the Aloft Beachwood welcomes dogs up to 40 pounds.* Our pet-friendly arf(SM) program offers a special bed, bowl, and a doggie bag of woof-alicious treats and toys, all complimentary to use during your stay. Please make sure they’re on their best behavior—we don’t want to charge you extra for housekeeping!
* If your dog weighs more than 40 pounds, please contact the hotel directly to discuss a waiver.
Credit/Debit Card Policy
There is a hold placed on the method of payment at time of check-in to ensure sufficient funds are in the account. This will affect debit cards as it is an actual hold on the bank account.
Aaahhh…breathe easy! We're a 100% smoke-free environment. So please follow our no-smoking rules—there's a 250 USD fine per night for anyone lighting up inside the hotel.