Extra bedding and rollaway beds are not available.
Family Plan Policy
Children who are 13 or younger sleep for free in the existing bedding of a rooms shared with a paying adult.
Check-In & Checkout Policies
Early Arrival Policy
Check-in time is 3pm, Requests for early check-in are subject to availability upon arrival. If available, 50% of the first night's room rate will apply for checking in before 3pm. In order to guarantee early check-in, guests will need to reserve the previous night.
For security purposes, valid photo identification is required at check-in. Acceptable forms include a driver’s license, passport, and proof-of-age card. Photo identification must also match the name that is on the reservation.
Late Checkout Policy
Checkout time is 12pm. Additional charges apply if a late checkout is required. After 6pm, an additional charge of one night will apply.
Animals are family, too! That’s why the Aloft Seoul Gangnam welcomes dogs up to 20 pounds.* A cleaning fee of 120,000 KRW per stay applies for guests traveling with a pet. Our pet-friendly arf(SM) program offers a special bed, bowl, and a doggie bag of woof-alicious treats and toys, all complimentary to use during your stay. Please make sure they’re on their best behavior—we don’t want to charge you extra for housekeeping!
* If your dog weighs more than 20 pounds, please contact the hotel directly to discuss a waiver.
Make sure your paperwork’s in order—a valid passport is required for any foreigners to enter the Republic of Korea. A Visa is not required for stays up to 15 days. Please contact the Republic of Korea Embassy for Visa requirement details.
Health & Well-Being Policies
Aaahhh…breathe easy! We're a 100% smoke-free environment. So please follow our no-smoking rules—there's a 200,000 KRW (approximately 200 USD) fine per night for anyone lighting up inside the hotel.