Rated 3 out of 5 by Meredith06 Everything OK except the fire alarm
My stay was great except I was woken up by a fire alarm at 7:00 am that lasted for several minutes.
January 24, 2013
Rated 4 out of 5 by ladytee stay
could have been better for service. They were good at check in but housekeeping needs to improve
July 6, 2013
Rated 5 out of 5 by Scho22 Great hotel!
Can't imagine a hotel that offers as much for such a competitive price. Great for business travel!
August 18, 2012
Rated 5 out of 5 by JGNC Outstanding guest service and very clean
The people that work at this hotel seem to enjoy working there. Great team at all levels.
July 25, 2013
Rated 2 out of 5 by kjb8284 Not Happy With Stay
I have stayed at this hotel in the past and is the main reason why I chose to return. After this last stay I am not sure if I will stay again. When I checked into my room it had a mildew smell to it, the body wash in the shower was empty, and there was no hand soap to wash your hands. My room was changed when I spoke to the front desk and the new room was also out body wash in the shower and did not have any wash clothes. On our second day the main light in the room blew out. I thought I could overlook these minor details until the day I was checking out I was unable to leave when I wanted to because my car was blocked in my two other cars. I spoke to the front desk and they informed me there was no way to determine who was the owner of the car but would call a tow truck to move one of the vehicles. While waiting for the tow truck to arrive a gentleman came out of the building asking me if I was trying to leave. When I stated yes he was very apologetic for blocking me in but he said he had to because there was no where to park. What made it worse was that the gentleman who blocked me in was an Aloft staff member!!! All of the occurrences have me thinking twice on whether or not I will return to this establishment.
October 10, 2013
Rated 5 out of 5 by CambridgeTraveler Great Location, Nice Facilities
Everything you need to get the job done. Would definitely recommend for business travelers.
March 12, 2013
Rated 4 out of 5 by Dre68 gy
Great atmosphere and staff. They made every momoent comfortable and relaxing
September 10, 2013
Rated 5 out of 5 by Al930 The hotel has great staff.
I enjoy staying here very much. Look forward to my next stay which will be very soon.
October 3, 2012
Rated 4 out of 5 by nonw The Hotel is modern and everything is up to date by far!
The only issue we faced was a wait during our check-in. Everything else was great
July 1, 2013
Rated 4 out of 5 by Calcoastal Great basics
Shuttle, free parking, clean, all basic business travel needs met for great price.
September 24, 2012
Rated 5 out of 5 by kkholidae Awesome
This is such a trendy and lovely hotel I would definitely recommend you stay here
August 13, 2012
Rated 4 out of 5 by rwobjr Bring back the bar soap
Please put bar soap back in the showers. Don't like to shower with liquid soap.
August 3, 2012
Rated 3 out of 5 by MrsRucker Not what i expected but ok
The room was more so for a business man on the go then for a romantic get away
April 2, 2013
Rated 4 out of 5 by Spike63 May Trip
The staff was extremely pleasant and easy to deal with. Very friendly hotel
May 29, 2013
Rated 4 out of 5 by blamb4462 Xmas 20125
Love hotel have stayed 3 times, but need to stop having parties in lobby.
December 26, 2012
Rated 5 out of 5 by Mick Perfect hotel for our needs!
Leaving from BWI. Just what we needed. Convenient to local dining!
April 9, 2013
Rated 5 out of 5 by Helmut great helpful staff
staff was helpful at check in, and inquired about stay throughout
August 25, 2012
Rated 5 out of 5 by rah1 Great hotel
This was a great hotel and will stay again if ever in the area.
March 11, 2013
Rated 4 out of 5 by Brownsugar My stay
Wonderful hotel totally my choice next time I'm in Baltimore.
May 28, 2013
Rated 4 out of 5 by Foxy63 HOTEL HAS WHAT YOU NEED!!
Hello..My stay was great.
October 21, 2013
Rated 5 out of 5 by Sheila321 Great Mini Vacation
I didn't know what to expect, but I thoroughly enjoy my stay.
March 28, 2013
Rated 2 out of 5 by EKIMd Poor communication
I made a reservation on 12/ 21/13 for my sister who would arrive on 12/22 and wanted the room charged to my credit card. I later called the hotel front desk to confirm that they would use my card and was told that I would need to submit a Credit Card Authorization which the clerk emailed to me. I noticed that the form indicated the reservation was for that night and not for 12/22 and phoned the front desk again and was told that "that date doesn't matter, we go by the reservation form."
I completed the form and received a confirmation.
When my sister arrived the clerk refused to use my card and she was required to use her American Express. I told my sister on the 21st that I would pay for the room and was embarassed and angry
that despite my completing your authorization form, your staff refused to honor my card. If my sister was a No Show or I cancelled the room wouldn't you use my card? I also had difficulty in hearing the staff at the front desk due the backround noise of people at the desk or other staff talking and laughing. It sounded like a partry at the Front Desk When I spoke to your Operations Manager on 12/23 (who said she would charge the room to my card and delete the charge from my sister's,) she informed me that the authorization form wouldn't be seen by the Front Desk and that they wouldn't know of my request. My sister was pleased with the room and the staff but I am very disappointed and still upset.
December 24, 2013
Rated 3 out of 5 by rm12 not as nice as the pictures look
noisy heat in room, noise from hallways, not very nice
December 12, 2012
Rated 5 out of 5 by DAP1956 Perfect Getaway
Meet my expectations. Clean, quiet & comfortable
March 9, 2013
Rated 4 out of 5 by Shiner55 BWI Aloft
Excellent in terms of speed and efficiency
June 22, 2013
Rated 5 out of 5 by DIZINHA very good
I HEALLY RECOMEND
VERY NICE ROOM
July 19, 2013
Rated 3 out of 5 by cujo9 This hotel is very inovated
The staff was extremly freidly and outgoing
April 7, 2013
Rated 4 out of 5 by jjrohner72 Pleasant Stay
Room was pleasant and staff was helpful.
April 17, 2013
Rated 5 out of 5 by rhxc0000 Great Stay
Great stay, special days with my family.
July 23, 2012
Rated 5 out of 5 by Stu18 Excellant Hotel with Great Staff
We always enjoy our stay at Aloft.
December 30, 2011