Rated 2 out of 5 by momnaj Not worth the money
I was very disappointed with this hotel room. I felt like it was a complete waste of money. The arrangement of room with the bathroom next to front door was weird. The bed was extremely uncomfortable.
December 11, 2012
Rated 2 out of 5 by ang3099 Interesting
Bathroom tiles are dark and grey and grout looks dirty. The room was damaged with scuffs and marks on the walls. The staff was mildly interesting in my needs and forgot that I checked out early.
October 15, 2013
Rated 4 out of 5 by murray05 room change
didn't have the queen suite we had reserved but they gave another king suite and comp breakfast and parking for my party. this worked out better for my 6 adults.
January 6, 2014
Rated 4 out of 5 by Whatapain Website
The address from your web page listed the hotel in National Harbor. As my gps did not list National Harbor it would have been helpful if you included, perhaps in brackets, Oxon Hill/Fort Washington.
May 21, 2013
Rated 3 out of 5 by MamaK This hotel is trying too hard to be trendy
The Aloft clearly went for look over comfort. The hotel has worked hard on its trendy decor, but the room itself left a lot to be desired. The beds were not comfortable, and the pillows were terrible. The chairs in the room looked cool, but when we sat in them, they were not comfortable. Also, there was NO storage space in the room. The "closet" was just some hangers on the wall in the bathroom area, and there were no drawers to put our clothes - just some baskets.
There were some positives. The in-room safe was nice, and the in-shower shampoo and body wash dispensers were great (good products). We also really liked the balcony off of the lobby, very nice with the outdoor fire. I liked the eco-friendly $5 food voucher for not using housekeeping everyday. However, the voucher just made the breakfast affordable because they were charging $5.50 for just a breakfast sandwich, not including a drink!
Overall, the hotel just seemed to be going for a stark, minimalist approach. The hotel looks a lot better in pictures than in person. The only reason to stay here is the location, which is great.
March 27, 2013
Rated 5 out of 5 by Guest234 Hotel has an excellent location
Being centrally located on the National Harbor you can walk to the stores and restaurants, relax on the waterfront and if necessary your room is close enough to return to for a quick break.
April 29, 2013
Rated 5 out of 5 by Dave753 Great place to stay
This is a great hotel in an excellent area with good transport links. The staff are friendly and helpful. It is a great experience.
January 21, 2014
Rated 4 out of 5 by DianeC Great location
Staff was friendly and helpful. Marvin at the front desk was very approachable and made us feel welcomed, he even greeted us when we ran into each other at one of the local shops.
October 15, 2013
Rated 4 out of 5 by Calbo An April Weekend getaway...
Staff was very friendly and helpful, a little slow at times at the desk, but no big deal or huge delay. Location is perfect. Rooms were fine, new and modern. Nothing magical but fine.
April 15, 2013
Rated 1 out of 5 by Ale12 concerned
The hotel has good features but not people with knowledge to operate it . Why is the air conditioner so loud? There were no bags in the garbage cans, bed was not made up properly.
August 1, 2012
Rated 2 out of 5 by jj72 Not worth the money
I stayed one night at this hotel. The sliding glass door to the toilet/shower, had a shatter spot on it covered with clear tape. Initial room, #732, was a connecting room and could hear the TV in #734 blasting for 2 hours. After the first hour, called the front desk, they sent up security, which did nothing. I waited another half hour, still blaring TV! Called again, Mike, the front desk clerk, and the best part of our stay, offered to move us on the same floor to a junior suite, very nice of him. He delivered the keys along with a $20 voucher for food, breakfast setup needs work! Got to the new room and the toilet was backed up. Called him again, and he said there was no maintenance staff on, so he sent security up with a plunger, I had to plunge the toilet myself! I've never done that, even in a cheap hotel! Plus, the shades on the windows, that cover the entire wall, did not go down all the way, they all stopped with about 3 inches to go. So in the morning, you get sunlight right in your face! Not a good way to wake up. This hotel is not worth the money and ownership and management should be embarrassed!
January 29, 2012
Rated 5 out of 5 by Michu Superb stay at aloft national harbor
From the moment we arrived we were treated very well. Everyone was smiling and warm. The attention to detail was spot on. Ihab k. Was instrumental in the success of our stay.
June 11, 2013
Rated 4 out of 5 by txvisitor Great Location, but disappointed in Room
The Aloft has a great location in the heart of the National Harbor.
I was a bit disappointed in the hotel room itself though, it was not as nice as the price would indicate.
May 6, 2013
Rated 5 out of 5 by SPGLifetime1 Love aloft
If you haven't had the oppty to stay at the Aloft, please do. Especially this one.
Check in experience was wonderful. Thank you nice person, i forget your name...
November 10, 2013
Rated 4 out of 5 by BD54 Great Location
Centralized location made walking to get to resort locations an easy choice. Rooms had contemporary set-up with easy access to all ammenities. Bar prices on the high side.
January 31, 2013
Rated 4 out of 5 by Leos2230 Wonderful Place
The hotel was perfect for everything...the food in the area was excellent and the restaurant in the hotel was great also... plenty of things to do in MD, VA and DC...
July 31, 2012
Rated 4 out of 5 by RSvirginia The Beds - ouch
The beds, for us, were hard as ..... We loved the hotel, but slept tossing and turning, and limped the next day. But a very convenient hotel, and the staff was great.
December 23, 2012
Rated 4 out of 5 by Bexter79 If you are a young professional this is a great spot!
The staff was great and I felt very comfortable. I am over 50 and felt that it is a hotel better suited to the under 50 set - a place young professionals would love.
December 3, 2011
Rated 5 out of 5 by BIGV9 THE MATRESSES ARE VERY UNCOMFORTABLE!!
The only complaint that i would have is that the matress is VERY uncomfortable. A more comfortable bed (such as the Westin has) seriously needs to be looked into.
June 12, 2013
Rated 1 out of 5 by Local49 Dirty Hotel
The hotel was dirty! Hallway carpeting stained, missing smoke detector in room. Buildup on fire extinguishers and elevator doors was gross. Where was the GM???
July 27, 2013
Rated 5 out of 5 by AsMo288 Great space -- wonderful staff
First time to stay at this hotel and totally enjoyed it. Our room faced the water so we had a great view. Love the design of the room and the hotel, overall.
May 1, 2013
Rated 3 out of 5 by downtown21230 Showing signs of wear and tear
I have the impression that this hotel gets abused by a rowdy sort of crowd. The hotel is positioned within the heart of National Harbor. The staff is wonderfully pleasant and helpful. Amenities are exactly what you would expect - a sufficient gym, an indoor pool, cool lobby/hotel bar and “in-the-building” restaurant which offers room service. Parking is convenient in an adjacent garage at $11 daily. Despite all of the positive features, the overall experience is blemished by the guests themselves; guests that have little respect for others or the property. I could easily blame the hotel for the poor state of my guest room – the ripped wallpaper, stained rug, broken bed frame and musty smell. I could also blame them for the food on the lobby floor and furniture. But it became obvious after two nights that the staff were working very hard to maintain order and cleanliness. The real culprits were the guests. Just because a hotel looks like you are living a rock-star lifestyle doesn't mean you should trash your room. FYI –rooms with an odd number face the street/harbor; rooms with an even number face the courtyard/parking garage.
December 5, 2012
Rated 3 out of 5 by RJCE Modern accommodations
Modern accommodations. Nice, but doesn't have all of the amenities of a standard hotel. No kitchen = no room service, something I'm used to when traveling.
January 29, 2013
Rated 4 out of 5 by TST13 Great Service
My ac was not working properly the engineer Reginald was very helpful and took care of my issues with a smile. He was wonderful and very helpful.
June 23, 2013
Rated 4 out of 5 by Rockne1 Great Location
We really loved the hotels location, cleanliness, service and view. The only part I did not enjoy was the bed. I thought it was a little too hard.
April 1, 2013
Rated 5 out of 5 by havnfun weekend stay
everything was great, the staff wa excellent the rooms fresh and clean
January 26, 2014
Rated 5 out of 5 by Ellis39 Location and service was great
The service, especially Malika was very helpful to our entire group. The staff showed lots of flexibility and service for the entire weekend.
September 9, 2013
Rated 5 out of 5 by Regan This hotel is in a excellent location.
Had a wonderful experience at the Aloft Hotel. I hope to get back there sometime soon. The entire staff was GREAT!!!!
November 18, 2013
Rated 5 out of 5 by Richard092012 Just wonderful!
This was an excellant choice. The ALoft atomosphere, friendly staff and wonderful location provided a luxury stay in the National Harbor.
September 27, 2012
Rated 5 out of 5 by Murphy11 Great winter getaway!
Spent a great one night stay with our two kids...shuttle into DC was convenient and quick...National Harbor was a fun place to explore...
December 31, 2012