Rated 5 out of 5 by Carhartt Great Stay!
Great hotel in a convenient location. I always enjoy my stays at the Aloft Minneapolis and this trip was no exception. The front desk staff is prompt and courteous. I like the wide ranges of food and beverage selection available. The location is close to everything. The only minor negatives I experienced is the self parking is luck of the draw at the garage across the street where the gate seemed to be broken on two occasions not admitting me (not part of the hotel property) which forces you to park on the streets and run down first thing in the morning to put money in the meters. Overall a great hotel!!
July 30, 2013
Rated 5 out of 5 by KH14 Exceeded expectations!
When your biggest complaint is that the pillow is a little soft, you know you're staying in a great hotel! Loved the unique room layout, modern facilities, clean environment... everything! Perhaps the best part was the staff - friendly, accommodating, always accessible. Thanks for a great stay, Aloft!
September 19, 2014
Rated 3 out of 5 by TM772 It's in a great location
This hotel is in a great location, the staff is wonderful, and for the type of hotel the food and bar were above average BUT... the heat and air conditioning are awful, very loud and the room was either way too cold or way too hot and we never changed the thermostat from 73 we tried but it didn't seem to have anything to do with the temperature so we set it at 73 and complained. The beds are okay - kind of hard - but okay. The pillows are plentiful but they are all big and firm - hotels that give you a firm and a soft selection are way better!
September 11, 2014
Rated 5 out of 5 by RachB Great Hotel would stay again!
No complaints. Great hotel!
September 15, 2014
Rated 4 out of 5 by mmrtsw Lots to like
Loved the casual atmosphere in the hotel. We brought our bikes and the staff was gracious in offering to store them overnight for us. The food items available for purchase were tasty and reasonably priced, and it was convenient to have a quick lunch or breakfast in the hotel. Hotel is close to many good restaurants as well. Convenient to the Guthrie, the Stone Arch bridge and Main Street, and bike trails. Farmer's Market on Saturday less than a block away.
Rooms are small but adequate. Only complaint is the lack of lighting in the rooms. One good light. No decent lighting by the beds. However, we would stay again. Funky and fun..
August 18, 2014
Rated 4 out of 5 by Chercher3 Good value.
Great location, good value.
Excellent service from friendly staff.
September 8, 2014
Rated 5 out of 5 by Traveler513 Perfectly Efficient
This brand has figured it out; the hotel and rooms are stylish with a European sensibility, completely efficient and luxurious where it counts (beds and bedding, ample counter space in the bathroom, etc.). The staff was friendly and helpful at every turn. I will absolutely stay here again.
September 5, 2014
Rated 5 out of 5 Amazing
Hotel was amazing. It was our first time staying at Aloft. Perfect location since we went to the Vikings game. Great view of downtown. Everyone was super nice. Only downside was the bed was really hard. We will stay here again.
November 15, 2012
Rated 5 out of 5 by peaches2015 Great Service
My family and I had the best time. All the Staff was excellent and very friendly. Thy treated us like we aort of the family at the Aloft. Micheal, Adam, Greg, Jeff and Ali and all the Housekeeping staff were nice and so very helpful. Thanks again for the great stay
September 5, 2014
Rated 5 out of 5 by jbcreative Aloft Minneapolis: 4-star hospitality at 2-star rates
I stay in a lot of hotels, and have visited every brand in the Starwood collection... even though I typically go to a property higher on the category ladder, this Aloft has always surprised and delighted me with a consistency of excellence unmatched by hotels who charge double or even triple the room rate offered by Aloft.
The staff is friendly, knowledgeable and eager to help; the rooms are spotless and efficiently comfortable; and most importantly (to me), as a 14-year SPG member, the staff here actually make me feel like a preferred guest.
One of my least-favorite activities at other Starwood hotels is (1) having to explain to staff what benefits are afforded at my SPG level, and (2) having to beg on bended knee when asking for one of the SPG member benefits my loyalty has earned; it's hard to stay loyal after finally extracting said perk from hotel staff who act as though extending these benefits is an act of charity bestowed to a nuicance freeloader.
Fortunately, this Aloft has always extended member benefits without making me beg or even ask; in most cases, each 4pm checkout or other perk is cheerfully offered before I have to ask, and it's a nice touch when the Aloft staff thanks me for my continued loyalty & sincerely asks me to contact the front desk immediately if any aspect of my stay fails to meet my expectations.
Bravo, Aloft! I'll be back...
February 20, 2013
Rated 4 out of 5 by Kelz63 Sleek modern style; super location!
This was my first time staying in downtown Minneapolis. Aside from the "Wow" factor I experienced when I first walked into the Aloft lobby, I was very appreciative of the hotel's location in the picturesque and historic Mills neighbourhood, which is also only a short shuttle/cab ride to upper downtown. Our room was compact, but stunning in it's Scandinavian-style simplicity. I loved the bathroom vanity and sliding mirrored door leading to the shower. The bed was a little firm for my taste, but I have trouble sleeping away from home at the best of times. Parking was not free, but it was relatively inexpensive and very convenient. The hotel staff were friendly and very knowledgeable about the area amenities. We would definitely stay at Aloft again!
August 22, 2014
Rated 4 out of 5 by Jas27 Some good, some bad
The check in was very efficient and the staff was very friendly! Unfortunately we set a shuttle for us to be transported to a wedding I was performing. I was assured that the time I scheduled would give me plenty of time to get there. The shuttle however was very late and didn't arrive to pick us up until the time when I was supposed to have already arrived!! The hotel room was nice and clean however they didn't replace the toilet paper in the room, the coffee in the room, or the water cups in the room!
August 24, 2014
Rated 1 out of 5 by adifferentone Bad experience
We had room on the ..second floor. After 11 am there was a substantial amount of "party noise". You could not hear it in the hall, but certainly in our room. No idea what the source was and night manager was rude and not helpful. I spoke to the morning manager and requested a room change and refund for the first night, as I did not get much sleep. The day manager, while pleasant, was unhelpful, offered to change the room for the second night and " a couple of drink tickets" Did she think we were drunks? While the hotel was a very convenient location to our daughter's new apartment , I will not come back and I will place a further complaint with Starwood
July 21, 2014
Rated 4 out of 5 by TES61 Great location, amenities and staff!
We were in the city for a wedding at the Mill City Museum. The Aloft was about 1.5 blocks from the wedding and wonderful walking paths we utilized the following morning. Room rate was very reasonable for the area and included free ramp parking just across the street. Late check out at noon. The staff was very attentive, knowledgeable and helpful!
August 24, 2014
Rated 5 out of 5 by Airnorton WONDERFUL PLACE!
We came to Minneapolis to see a Vikings game. We've stayed at many SPG hotels, but this was our first time using ALoft. The room was everything we wanted and more. No wasted space, instead we got exactly what we want in a hotel room. Parking was in the garage across the road. The only issue we had was the firmness of the mattress. I had no problems sleeping after one night, but both of us thought it was too firm after two nights. We would most likely stay here again.
October 25, 2012
Rated 5 out of 5 by FlyIntl Consistent, Fun and Comfortable
Stayed here last week and returned this week. I like the Aloft Minneapolis because it's consistent, friendly, fun and comfortable. Easy parking, easy to get around the property, good fitness room, walking/running trails/paths right next door. Some restaurants (not many) are just out the door. Right next to the Guthrie Theater.
The staff is friendly and solidly good. This is one of my favorite Starwood properties in Mpls because it does what it does, well.
June 11, 2013
Rated 5 out of 5 by Elena1111 Hotel is fun and personable
All the employees are friendly, knowledgeable and very personable. We loved the open lobby area and fun snack bar setup. Our room was great, and the elevators with the fun things on the floor was a big hit. We took great use of the shuttle and it made the hotel convenient to everything - while still being set away from downtown. We would definitely stay again.
August 19, 2014
Rated 5 out of 5 by DCRedhead Very cool hotel, excellent location
I booked this hotel for overnight guests for a recent business function and it was a huge hit with our guests. The hotel is cool and trendy, but also comfortable and welcoming. It is in a fantastic location, very near the Guthrie Center and the nice downtown area of Minneapolis. The hotel staff were excellent at accommodating our needs and setting up the arrangements for our stay.
August 15, 2014
Rated 5 out of 5 by Village Coolest in Mpls
Great design and decor. Super convenient to best of Nicollet and Hennepin plus the Guthrie, Mill Museum, Farmers' Market, and beautiful river walk.
August 19, 2014
Rated 2 out of 5 by Nevergobackhere The air-conditioning system in this hotel room did not work at all.
The air-conditioner started out really strong. It could not be turned lower. Then it would shut off completely and I would roast. Could only sleep for about three hours at a time. And I had to get up and adjust the thermostat. Finally the thermostat completely gave out. I had to ask downstairs to have someone fix the air-conditioning more than once..
Even after the engineer fixed it, , it still only worked for about three hours at a time. The tapwater is totally undrinkable. Hotel only supplied two bottles of water for a three day stay. I was very disappointed. There were no directions in the hotel room for running the lights or the air conditioning.
June 3, 2014
Rated 4 out of 5 by NeneGrampy Providing Parking for Guest
The only thing that was lacking during our stay was parking. It would be nice if the hotel provided parking instead of the guest being at the mercy of the parking garage who double charged us on the first day. Maybe an agreement with the parking garage for guests.
September 2, 2013
Rated 5 out of 5 by SDWC Nice place to stay
The location was great for our event, the available parking lot close by is convenient and reasonably priced, the lobby was comfortable and inviting, and coffee in the lobby was wonderful. The beds were very comfortable. The staff was very friendly and courteous.
I didn't rate all excellent rates because we didn't like the lighting in the room. There was enough light with the blinds open, but can't always have them open. There was a long bench to sit, but you couldn't sit there for very long, especially with the lack of lighting and it wasn't comfortable.
We would stay here again and recommend Aloft.
June 29, 2014
Rated 5 out of 5 by kinzor03 early coffe
We had a very nice stay, I belive some of your items are a little over priced. Also i would have coffee for your coustomers earlyer than 7 am
July 30, 2013
Rated 5 out of 5 by JackieJo Good value
More than met expectations.
August 15, 2014
Rated 4 out of 5 by bbart First time impressions for Aloft
This is the first time I have stayed at an Aloft property and was plesantly surprised. I was only booked for one night but wish I had the opportunity to stay at the property longer. The room was large, clean, and comfortable. The desk/work area was suitable for the business traveler that needs to be productive and working from their hotel room. I especially liked the layyout of the bathroom area with the wash area separate from the toilet/shower. A great feature for people traveling with kids. One area of improvement is the bar food. The lounge/bar area is a great feature at this hotel but the selection and quality of the bar food misses the mark.
August 20, 2012
Rated 5 out of 5 by thespy Excellent hotel with a convenient location
The 24/7 shuttle is the most underrated part of this boutique hotel located just minutes from the heart of downtown Minneapolis. With a city bike rack located directly out front, you can rent bikes (free for under 30 minutes) to get wherever you need to go, and there is a free shuttle service with excellent, friendly drivers. Make sure to book your rides in advance, as peak times can fill up quickly. Great experience!
August 4, 2014
Rated 5 out of 5 by Midwesterner57 Edgy alternative to boring chain hotel
We stayed at the Aloft Minneapolis for a weekend getaway. Great location downtown. If you're attending a show at the Guthrie Theater, this is the place to stay. The Guthrie is just around the corner, a five minute walk at best. Gold Medal Park is across the street with bike sharing facilities available if you favor two wheel transport. The hotel is edgy and different. Not your average boring run of the mill chain experience and the rates are less expensive. Parking was plentiful and easy in ramp across the street. We will come back. Check out Italian restaurant Bar La Grassa for dinner if you get a chance.
June 15, 2014
Rated 5 out of 5 by MJ67 Great stay!
Great location; very helpful and accommodating staff; I'd choose the Aloft Minneapolis again!
August 11, 2014
Rated 5 out of 5 by pigpen best checjk in ever!!!!..fab rooms!! nice Bar!! great location!!!
i love this place.....from check in to check out they treat their guests -the way they would like to be treated.....wonderful!!!...the hotel reservation desk has the most wonderful employees...nerves of steel.. (smile)....i hit some snags of my own doings at check in, they were very patient , understanding, and helpful, ..they went over and above the call of duty!!...thank you......the rooms are fabulous...super clean, free bottled water in the room not 5.00 a bottle; :)...all staff throughout the hotel we friendly and nice....no crabby employees here-which i find a plus!!!....the Bar area is relaxing....nice place to just chill..!!.location the best!!...
March 3, 2014
Rated 1 out of 5 by BadHotelDesign COLD SHOWERS
I have stayed at this hotel a handful of times when I come in for business. In the past I have been relatively satisfied. The staff have been friendly, the room clean and the location is great for access to the 35W.
This time they dropped the ball BIG TIME. Arrived on a Saturday and took a shower upon arrival approx 4pm... Shower was luke warm when turned all the way to hot. Sat night, shower was again luke warm. Sunday morning. Barely warm. I spoke with the gentleman on staff that Sunday and expressed my concerns about the water temperature and the pressure. Pressure is limited he informed me but the limiter can be removed upon request. As for the hot water he told me he would have the "house engineer" look into it. I never received any follow up...
Monday, Luke warm again. Tuesday was the final straw, the water was COLD at 7:20am. What a piss off. Waking up to take a cold shower. Spoke with the gentleman (different person) at the front desk and he was very apologetic and offered a free coffee etc. He also said he would escalate the concern to his GM and asked me to check back with the front desk when I returned after work for an update. Of course when I returned at the end of the day there was no new information or update for me. Rather I was told the same lame excuse of "Well sometimes when it's really cold out..." C'mon people it was above freezing outside!! THIS IS MINNESOTA.
Needless to say this hotel has many design flaws. from hot water issues to noisy mini fridges and room climate control that cycles far too often.
The mini fridge is an easy solution... Unplug it, the climate control is tolerable. But the lack of hot water is really just unacceptable. This is clearly a huge design flaw in the hotel. On top of that the staff should be on top of fixing the issue. They informed me that I was not the only guest experiencing this issue. Also, it's not the customer/guest's responsibility to seek a follow up to their complaint/concern. The staff should take it upon themselves to follow up with their guests and ensure that they have the best experience possible.
Needless to say from now on I will stay at any one of the other great hotels in Minneapolis that value their customers
January 16, 2013