アロフト・ミネアポリス

  • アメリカ合衆国
  • 55415
  • ミネソタ,
  • ミネアポリス
  • 900 Washington Avenue South
  • マップ

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Rated 4 out of 5 by 191 reviewers.
Rated 4 out of 5 by Nice place Very nice place in a nice area. Restaurants close by as was the park and theatre. And great ice cream at Izzy's! hotel pool and hot tub also nice. our room was on the busy street side and a little too many sirens for me, but then I am used to a really quiet night where I live. Room very nice and comfortable,& well done. Will return if we are back in Minneapolis! August 1, 2014
Rated 5 out of 5 by Fun Fresh and Funky From the moment you walk in the door there is something different about Aloft. From it innovative styling and fun bar to the unique citrus smell. Whenever I travel I look fist to see if there is an Aloft where I am going. July 31, 2014
Rated 5 out of 5 by Super Friendly Staff We were greeted by the kindest people upon our arrival - one of the employees actually let me borrow their own IPhone charger out of their car! I will say the lobby and elevators are very clean and modern - the room could use some TLC though. Beds were very uncomfortable and carpets outdated. Would definitely recommend to anyone visiting! July 30, 2014
Rated 1 out of 5 by Incompetent Made reservation a month before daughter's wedding night, August 17, contacted front desk two days before to verify reservation and late night checkin, was assured enerything was taken care of. Bride and groom arrived to checkin and told no room available as online system overbooked hotel. "The computer did it" Where i work people operate the organization, not computers. Staff on duty gave form apology letter with directions to the Ramada. Staff had lemon attitudes. Customer checked out so waited for room to be cleaned and certainly had the "late" checkin. Ths hotel is the joke of the wedding party and won't be forgotten for a long time. August 24, 2013
Rated 5 out of 5 by Great Stay! Pros - Close to action, great staff, excellent food choices, comfortable beds, fast internet, clean! Cons - None! July 30, 2014
Rated 4 out of 5 by trendy with good location & decent price One of the few hotels I have stayed in that I wished i had more time to explore. The bar was cool, the workout facility was sparkly and clientele upscale. Room was modern and chic but a bit noisy from road noise outside...guess I should have had a couple drinks in the bar before going up to the room! July 26, 2014
Rated 5 out of 5 by Downtown Minneapolis Great location. Very convenient and great walking access to nice restaurants, etc. July 27, 2014
Rated 5 out of 5 by Minimalist Haven This hotel offers everything we love. Clean, attractive, great location, and plenty of healthy breakfast choices. July 26, 2014
Rated 4 out of 5 by Clean rooms Room was clean and quiet. Shower was good with strong hot water spray. Hair dryer was wimpy. Good housekeeping first three nights; last night they forgot to clean room. Shuttle to various locations was excellent; friendly and prompt. Convenient light rail connection three blocks away for airport connection and city travel. No good food options close by but used shuttle to get downtown quickly. Take out food delivery was quick. Would definitely stay here again. July 21, 2014
Rated 4 out of 5 by Guthrie Hotel Aloft is a nice, sort of funky little hotel in a nice, sort of funky part of town. I generally choose it if I am going to a night performance at the Guthrie Theater, which is just across the street. It is also very close to the huge hole in the ground that was once the Metrodome and will one day be the new stadium for the Vikings. The best thing may be the alarm clock. It does not require a post-graduate degree in engineering to operate. July 21, 2014
Rated 5 out of 5 by Short, but great stay! Just a quick overnight downtown for a girls weekend "starting" place. Friendly staff, shuttle was convenient, and the hotel itself was clean, great atmosphere and trendy compared to the run of the mill hotel...would recommend this hotel to anyone looking for a change of pace at a fair price and accessible to lots of fun places to check out! July 22, 2014
Rated 3 out of 5 by New Beds needed The beds are very uncomfortable and the pillows are non-exsistant. You need about four of them together to equal one pillow. July 21, 2014
Rated 4 out of 5 by Poor check in experience I booked three rooms at the aloft hotel Minneapolis for a group of eight people this past weekend. When we arrived I went to the front desk to check in and was greeted by a recepsionist who began to check me in. I began by trying to explain that I had booked three rooms for a group of six peopel and I pulled out my confirmaiton email from SPG. Without care for the email I had as evidence of my reservation she began to inform me that I was only able to communicate with her about the reservation for the room with my name on it. As i began to explanin that I made all three room reservations and that I was encouraged by the booking agent at SPG to enter the names of other guests staying in the others rooms to make it easier at check in, she continued to commit to a defensive attitude with me, with respect to the other three rooms. The recepsionist would not work with me, which required me to ask for a manager. When i asked to speak with the manager, she said, "sure you can speak to a manager but he is going to agree with me, its the policy." This response was quite offensive. I work in the customer service industry. If a customer has a problem, staff should do everything that is within their power to help that custoer overcome their issue. Not make it a battle over who is right and wrong. Not to mention, if the problem is biger then what they are capable of resolving, they should kindly suggest that we speak with a manager, not wait for the guest to demand it. After speaking with the manager, it turns out i was right. The SPG member, making the reservation does have the power to make changes to any of the reservations he or she makes regardless of who is listed on the reservation as the person occupying the room. My complaint is not with the policy rather with the way in which your staff memaber handled her customer. Please work with this location to impove customer service thorughout the guest experience. I will add that as a token of good will, the manager that i spoke with at the hotel sent up six free drink tickets to our group to appologize for the poor level of service. July 21, 2014
Rated 5 out of 5 by Nice place to stay The location was great for our event, the available parking lot close by is convenient and reasonably priced, the lobby was comfortable and inviting, and coffee in the lobby was wonderful. The beds were very comfortable. The staff was very friendly and courteous. I didn't rate all excellent rates because we didn't like the lighting in the room. There was enough light with the blinds open, but can't always have them open. There was a long bench to sit, but you couldn't sit there for very long, especially with the lack of lighting and it wasn't comfortable. We would stay here again and recommend Aloft. June 29, 2014
Rated 4 out of 5 by Very nice Cons: The long hallway and elevator located on one side of the building. Only one ice machine on the first floor. Also, no onsite parking but there is a ramp across the street that is relatively cheap. Pros: Very friendly and helpful staff. Quiet rooms. Easy to find location. Close to transportation. Overall: Great stay. I would stay there again. July 14, 2014
Rated 5 out of 5 by Excellent service!! Our stay at Aloft was amazing! Frank, the gentleman at the front desk, was incredible and made sure everything we could need or want was taken care of. He checked the hours and accommodations of nearby restaurants to find one that would suit us best. After he assisted us with dinner, he made sure our transportation was taken care of as well. The shuttle driver was very friendly and efficient and he provided front door service at our destination. The rooms were very clean and comfortable. This is now our hotel when we are in Minneapolis and we highly recommend it. Thanks Frank!! June 28, 2014
Rated 5 out of 5 Amazing Hotel was amazing. It was our first time staying at Aloft. Perfect location since we went to the Vikings game. Great view of downtown. Everyone was super nice. Only downside was the bed was really hard. We will stay here again. November 15, 2012
Rated 5 out of 5 by Great Stay! Great hotel in a convenient location. I always enjoy my stays at the Aloft Minneapolis and this trip was no exception. The front desk staff is prompt and courteous. I like the wide ranges of food and beverage selection available. The location is close to everything. The only minor negatives I experienced is the self parking is luck of the draw at the garage across the street where the gate seemed to be broken on two occasions not admitting me (not part of the hotel property) which forces you to park on the streets and run down first thing in the morning to put money in the meters. Overall a great hotel!! July 30, 2013
Rated 5 out of 5 by Great Atmosphere / Friendly Staff The hotel itself was awesome! I was very impressed with how clean and comfortable our room was. The staff was extremely nice and offered some great recommendations for the city. The location was also very nice. Easy access to the rental bikes was helpful as well. I'd definitely recommend and will probably stay with them again should I visit Minneapolis in the future! July 7, 2014
Rated 5 out of 5 by Aloft Minneapolis: 4-star hospitality at 2-star rates I stay in a lot of hotels, and have visited every brand in the Starwood collection... even though I typically go to a property higher on the category ladder, this Aloft has always surprised and delighted me with a consistency of excellence unmatched by hotels who charge double or even triple the room rate offered by Aloft. The staff is friendly, knowledgeable and eager to help; the rooms are spotless and efficiently comfortable; and most importantly (to me), as a 14-year SPG member, the staff here actually make me feel like a preferred guest. One of my least-favorite activities at other Starwood hotels is (1) having to explain to staff what benefits are afforded at my SPG level, and (2) having to beg on bended knee when asking for one of the SPG member benefits my loyalty has earned; it's hard to stay loyal after finally extracting said perk from hotel staff who act as though extending these benefits is an act of charity bestowed to a nuicance freeloader. Fortunately, this Aloft has always extended member benefits without making me beg or even ask; in most cases, each 4pm checkout or other perk is cheerfully offered before I have to ask, and it's a nice touch when the Aloft staff thanks me for my continued loyalty & sincerely asks me to contact the front desk immediately if any aspect of my stay fails to meet my expectations. Bravo, Aloft! I'll be back... February 20, 2013
Rated 2 out of 5 by The air-conditioning system in this hotel room did not work at all. The air-conditioner started out really strong. It could not be turned lower. Then it would shut off completely and I would roast. Could only sleep for about three hours at a time. And I had to get up and adjust the thermostat. Finally the thermostat completely gave out. I had to ask downstairs to have someone fix the air-conditioning more than once.. Even after the engineer fixed it, , it still only worked for about three hours at a time. The tapwater is totally undrinkable. Hotel only supplied two bottles of water for a three day stay. I was very disappointed. There were no directions in the hotel room for running the lights or the air conditioning. June 3, 2014
Rated 5 out of 5 by Edgy alternative to boring chain hotel We stayed at the Aloft Minneapolis for a weekend getaway. Great location downtown. If you're attending a show at the Guthrie Theater, this is the place to stay. The Guthrie is just around the corner, a five minute walk at best. Gold Medal Park is across the street with bike sharing facilities available if you favor two wheel transport. The hotel is edgy and different. Not your average boring run of the mill chain experience and the rates are less expensive. Parking was plentiful and easy in ramp across the street. We will come back. Check out Italian restaurant Bar La Grassa for dinner if you get a chance. June 15, 2014
Rated 5 out of 5 by Great modern hotel for very fair price Great location and excellent unique modern experience. Rates are better than the typical hotel. Recommended excellent restaurant for dinner. We have stayed many times at Aloft MN before and will continue to come back July 6, 2014
Rated 5 out of 5 by GKT Clean, friendly and close to the city center. Loved being able to use the Nice Ride station in front. July 7, 2014
Rated 5 out of 5 by WONDERFUL PLACE! We came to Minneapolis to see a Vikings game. We've stayed at many SPG hotels, but this was our first time using ALoft. The room was everything we wanted and more. No wasted space, instead we got exactly what we want in a hotel room. Parking was in the garage across the road. The only issue we had was the firmness of the mattress. I had no problems sleeping after one night, but both of us thought it was too firm after two nights. We would most likely stay here again. October 25, 2012
Rated 5 out of 5 by Consistent, Fun and Comfortable Stayed here last week and returned this week. I like the Aloft Minneapolis because it's consistent, friendly, fun and comfortable. Easy parking, easy to get around the property, good fitness room, walking/running trails/paths right next door. Some restaurants (not many) are just out the door. Right next to the Guthrie Theater. The staff is friendly and solidly good. This is one of my favorite Starwood properties in Mpls because it does what it does, well. June 11, 2013
Rated 4 out of 5 by Great value, great location Although small, the rooms, beds and baths are excellent. Close to public transportation with easy access to the airport and near the Guthrie Theater, the Mill City Museum, and the wonderful Mississippi River parks and historic Stone Arch Bridge across the Falls. June 24, 2014
Rated 4 out of 5 by Great dowtown hotel I mainly appreciate the location (near I35), not far from downtown. On top, the hotel facilities are good, rooms are not big but very clean and there is always a nice atmosphere in Aloft lobby. Romms on street side are a bit noisy, prefer rooms on the rear. Staff is very helpful. June 23, 2014
Rated 5 out of 5 by U of M visit My daughter & I stayed as we were visiting the U of M. Very nice motel. Clean & comfortable. Didn't have to wait long to check in or out. June 25, 2014
Rated 4 out of 5 by sleek euro modern Very modern and euro like hotel. Rooms very utilitarian and a bit stark yet functional. Staff was excellent in all ways and places. Near Guthrie theatre and great freeway access. June 23, 2014
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