Rated 5 out of 5 by DBank Always a nice stay
Thanks to all the helpful staff
February 20, 2015
Rated 4 out of 5 by CaliGalLaura Extremely pleased with stay!
I was a bit hesitant to stay after reading negative reviews, but am so glad I went for it anyway! This is a great hotel, and the staff are awesome, quickly responding to any needs and overall very friendly. The location of the hotel is also great as it's near the train, close to restaurants, shopping, etc. It can be tricky to find, but I think that's mostly due to construction. The hotel and room was neat, hip and clean, exceeding my expectations. So many times, the pictures online do not match reality - not the case for this hotel! I was appreciative of the disclaimer that popped up on the website about construction, and noise did not turn out to be an issue (minus some excited/drunk guests one night waking us up.) I would definitely stay here again and would not hesitate in recommending it to others!
January 20, 2015
Rated 5 out of 5 by jwlr Swept Away!
This hotel is refreshing, has lots of swag & soft, smooth as silk bed sheets too. There's a stylish, youthful vibe here. It's perfect for romantic rendezvous.
January 13, 2015
Rated 5 out of 5 by jctjohn22 Literally Diamond in the Rough
It may be a little hard to find but once you get there you will be warmly greeted and really well treated. The room was just what we needed: clean, well equipped, easy to get to. The fellow travelers were especially hip and cool. The night bartender is the best Ive seen in a long time.
December 17, 2014
Rated 5 out of 5 Awesome Stay
Staff was friendly and accommodating. Hotel room was a decent size (for New York) and clean. Staff responded quickly to any request we made. Roof top bar/club must be entered through Sheridan next door but it is fabulous.
My only gripe is that the ice is located downstairs. Construction of building next door is noisy but it didn't stop us from getting restful sleep.
December 3, 2014
Rated 1 out of 5 by Chris629 NEVER STAY HERE!!!
A week stay for a gift from my sister to celebrate my anniversary has turned into a NIGHTMARE. From the minute I checked in. First off, every single employee that works in this hotel IS A LIAR!! They charge penalties when promised they wont for a late check in. I got stuck in the elevator when it was suppose to be out of order already with no sign to use it. I didnt even get an acknowllegment while I was stuck. the rooms are disgusting dirty. the failed to tell me the correct valet cost. $45 was not $45 it was $80 a night. There is construction by the hotel so be prepared to be woken up. no one has any answers when you ask them a question. They are all RUDE! Nasty. Liars. I was told I was getting a refund of $475, when I told the GM he said, thats not true, who said this. THEY just take your money. I can go on and on. Do you self a favor, stay next door at the sheraton. NOT THIS EVIL DISGUSTING RUDE staff hotel. NEVER ever!
December 1, 2014
Rated 4 out of 5 by BillEugene Great location and great facility
We were very pleasantly surprised. The location is perfect for downtown Brooklyn - the room was not gigantic but more than what you expect from NYC. Everything was spotless, well designed, and comfortable. Just about the best thing was the young staff -universally pleasant and helpful, one of the best hotel staffs I've seen in a long time.
November 26, 2014
Rated 5 out of 5 by Bob128 Great Hotel
This is our third stay at this Hotel, the accommodations are top notch, the beds are extremely comfortable and the rooms are spotless. The staff are always extremely friendly and helpful. The location of the hotel is perfect for us, we only stay in Brooklyn when we visit. There is no on-site parking so that can be a little tricky. The parking garages are short 5 minute walk unless you are willing to pay more and take advantage of the valet parking.
November 19, 2014
Rated 4 out of 5 by Jillian64 Weekend Getaway
It was my husband's 50 birthday celebration and I wanted to make it special for him. This was my first time as a guest at the Aloft and I enjoyed my stay. Complementary coffee and baked cookies are available all day. The staff was very pleasant and accommodating, the room very clean and organized and the bed was extremely comfortable. I slept like a baby. My only con about our room with the terrace view is; it was quite expensive ($369 a night) and it wasn't a suite. It was a regular room that came with a sizable terrace. Don’t get me wrong, the room was nice and quite comfortable and accommodating but for the price I paid I expected a larger room. What they should have done was take half of the terrace and turn the room into a suite.
All in all we had a very good experience and would stay there again.
November 17, 2014
Rated 5 out of 5 by KandK1 Great place to stay
Very welcoming and accomidating staff!
Location to Metro Tech Sq is the pay off for us!
Great place to stay!!
November 11, 2014
Rated 4 out of 5 by rzzg Great Staff
The staff at this location was phenomenal. Will make this a regular stop when doing business in Brooklyn. Very helpful with directions, transportation, and restaurant recommendations. Exceptionally warm and friendly as well as good fun.
November 9, 2014
Rated 2 out of 5 by Kohlme Stingy on Breakfast
Only coffee & tea, but nothing for continental breakfast? Come on now!
November 9, 2014
Rated 5 out of 5 by frantzyj Great time at Aloft Brooklyn
We stayed here for a week between apartments. It felt like home. Great room and amenities. We used the gym and office quite a bit. The staff was friendly and attentive. They even helped us check in early when we had a ton of bags.
Definitely one of the highlights is the bartender, Tanya. She is very personable and has a great sense of humor.
A very big thank you to all the staff we encountered. Our stay was great.
November 7, 2014
Rated 5 out of 5 by Kenneth09 Quality Stay
It was a very quality stay and I felt very comfortable. The staff was extremely friendly and very positive. They were certainly a high-point of the stay.
The ONLY thought I had would be to invest in a more sound-proof room door. I was in town for the Marathon and it was clear others on my floor were not. They woke me up multiple times between 11pm and 3am.
I would NEVER blame the hotel for something like this as I know they cannot control the behavior of individual guests. However, if improvements are being considered in hotel remodeling, I would look into doors that do better at keeping noise out.
November 4, 2014
Rated 2 out of 5 by Kathy1111 Close, but not there
Nice bed, great shower. However, there is not one drawer to put your stuff in - two desks, but no drawers, it doesn't make sense. Also, the bartender was snotty and seemed at war with management.
October 28, 2014
Rated 5 out of 5 by BethWanda Exceptional Staff
I found every staff member I interacted with to be knowledgeable and friendly. It was my first trip to NYC and I wanted to do some sightseeing. Marsha at the front desk gave me maps, instructions on where to catch the subway, and had a car waiting to take me to the airport when I was finished. I had a drink at the WXYZ bar one evening and had a nice conversation with the bartender as well. I would highly recommend this hotel particularly because of the staff members.
October 22, 2014
Rated 5 out of 5 by Collabo Great Staff
Amazing staff especially Marsha. The hotel is very central and close to public transportation. Very neat and comfortable rooms. All these at a very affordable price in NYC.
October 21, 2014
Rated 2 out of 5 by ugh2ugh needs improvement
no amenities - nice but lax staff- room has barely a bathroom- no closet- left room at 10am - was not cleaned when returned at 3!! barely gave us a late checkout - but turned off our keys! for this - pirce is high
October 20, 2014
Rated 1 out of 5 by LoyalCustomer1980 Miserable Experience!
Watch out! One of the worst Starwood experiences I have ever had.
-Rude and dishonest staff
- Room in terrible condition: strong odor, old, stains
- Reserved 2 beds and was only given one
which required renting another room at another hotel for the companion who was traveling with me
- general poor management: late check ins
- lobby in shambles
I can tolerate most things but rude and dishonest staff is not acceptable especially for a Platinum member who spends a lot of money in starwood hotels.
October 15, 2014
Rated 5 out of 5 by LisaP1234 Larger than Expected
The room was larger than I expected and had a very large balcony (almost as big as the room). The decor was trendy and made the room very functional. Good heat/air conditioning that was quiet (not always the case in hotels). Couldn't really hear neighbors so I had a good nights sleep There even was a fridge too! I would definitely recommend it and would stay again if I get the opportunity.
October 15, 2014
Rated 4 out of 5 by metfive250 Aloft Brooklyn
Nice hotel, rooms are like the ones on the cruise ships, compact and efficient. Great location, close to Manhatten Bridge, subway and shopping.
October 13, 2014
Rated 4 out of 5 by Bmc639 Aloft Brooklyn Needs Improvement But Would Stay Again
Mattress was a little to soft, and the young woman at the front dest the morning I checked out wasn't very friendly or engaging. She never once asked he how was my stay. However, the young lady who checked me in, the night of 25 September 2014 was courteous, professional, and more than willing to answer any and all of my questions. She is the Only reason why I am giving my stay four stars.
September 27, 2014
Rated 5 out of 5 by joyo11231 great rooms
the rooms were a great size and lay out.. It would be nice to access the roof top bar straight from the hotel instead of having to go outside.
September 22, 2014
Rated 4 out of 5 by Alan03 Perfect locartion, really great staff
From the moment we walked in until the moment we left, we were treated by a most helpful staff. Also enjoyed our room and the location could not have been better placed for walks into the neighborhoods or subway access into Manhattan or out to JFK. We will stay here again. ,
September 2, 2014
Rated 4 out of 5 by Moocho Hidden Gem
A great place to stay if you like high energy and a very friendly and accommodating staff. It is convenient to public transportation and the rooms are very clean.
Anywhere you want to go in the Brooklyn area or even Manhatten is a short subway ride.
September 1, 2014
Rated 4 out of 5 by BrooklynWanderer For a place in NY, this is...
...worth what it asks for in payment.
I stayed there to establish myself during the first week of my stay in Brooklyn, with other friends staying in downtown and midtown Manhattan at the same time, and comparatively - for the same price per night - this place offered better (and bigger sized; much bigger sized!) rooms, better amenities, friendlier staff, and so on...
This one's worth considering for those who wanna discover Brooklyn.
Having said that, aside from the ugly construction happening right beside it during my stay (they block the road, et cetera), which the hotel has no control over, there are two drawbacks: 1) At night, it can get too noisy (music from the bar?), which is saying much since I could still hear the thump-thumping noise even if I'm on the 19th floor (!); and 2) At night, when you feel like grabbing chow, only the hotel's resto remains the choice, since outside, everything's dead (surprising since it's in downtown Brooklyn).
In the end, and simplistically speaking, if you want a room not too far from Manhattan that has some real space (again, comparatively speaking), consider this. If you want a claustrophobic box to stay in (for the same price), stay in Manhattan...
August 31, 2014
Rated 1 out of 5 by rocko61 Disgusting room
With green "something" on the ceiling in 605, along with many brown stains on the wall by the tv, this was simply disgusting. I've stayed with SPG s many times, however this stay was just gross. There is no other way to put it.
August 27, 2014
Rated 5 out of 5 by Jypsy Convenient and comfortable
The front desk staff were always friendly and helpful, check-in and check out were both quick and easy. The location is good for easy access to local shopping and transport to Manhattan. This is probably the first hotel I have ever stayed in where the room was actually slightly larger than it appeared on the website photo! I was expecting it to be compact, but the space is well organised and it doesn't feel like a small room. The bed was divine, the aircon worked well and it was all-round very comfortable.
August 26, 2014
Rated 5 out of 5 by Bob128 Great Hotel
This is a wonderful Hotel, staff is very friendly and the accommodations are excellent. This was my second time staying here and it won't be the last.
August 25, 2014
Rated 4 out of 5 by Rzzz Great find
Very comfortable bed, lovely views and friendly, responsive staff
August 22, 2014