Rated 2 out of 5 by EmKC30 Overpriced, dated and uncomfortable
I've always thought it would be fun to stay at an aloft hotel. The main reason I booked at this hotel was for their really great pet policy. We have a 23 lb non-shedding grandpa dog that is very uninposing. So I will start with commending them for being pet friendly! I can't bring myself to pay some other hotels' outrageous pet fees for this lil guy.
Check in was fine. This hotel quickly started showing its age during the elevator ride up to the 4th floor. The Muzak all seemed to be from 2009 (when the hotel was built) so it just emphasized the rest of the dated decor.
The hallway walls were all scuffed the whole way to our room. The room itself was a bit underwhelming. The grey carpet walls felt very institutional and the window shades made us feel like we were in a school or a dorm. Maybe in the 80s?
The tv already feels dated and the screen had been cleaned or wiped down and was covered in streak marks.
There's plenty to nitpick (loose toilet base that rocks when you sit down, no towel or bathmat for the cold sink tile, noisy fridge) but THE biggest issue we had was with the massive pillows! They are just fine if you're sitting up watching tv but they are impossible to actually sleep on. My husband sleeps with a big puffy pillow at home but these were even too big for him. We had a terrible 3 nights of sleep. I did ask the front desk if they had any other pillows and they said they didn't and sorry.
The breakfast is kinda dumb. For the price I paid, I'd expect it to be included. Also, be aware that Homewood's lodging tax is a whopping 17% !!! It is worth looking in other townships solely for this reason.
The architecture of the building is really cool, the way the parking garage connects to the lobby.. Good bones I suppose but time to redecorate and upgrade! The highlight of the stay was the shower. I appreciated the bliss products but didn't like the smell.
Next time I think I'll just pay the outrageous pet fee at the other place.
November 29, 2014
Rated 4 out of 5 by deanbeaner pleasant stay
A pleasant stay at a comfortable hotel. There are a few things I would recommend to management:
1. Give more detailed information at time of check-in regarding availability of breakfast, food and beverage options on location, and other amenities available.
2. put dimly lit night lights in bathrooms for night usage.
3. Refrigerator in room made noticeable humming noise all night.
November 19, 2014
Rated 5 out of 5 by RenGM Stumbled on this one
Using the SPG app. Got stuck in traffic on a cross country trip, decided to stay in B'ham. Nice hotel, great staff, wonderful bar and walking distance to some great places to eat
November 8, 2014
Rated 5 out of 5 by Muriel41 5 Star Hotel
This 5 Star Hotel has everything that the travler would expect of their own home.
November 3, 2014
Rated 3 out of 5 by SusanHLama Housekeeping really blew it!
I stayed three nights in this hotel. I returned to my room on the second day of my stay -- after a very long day -- to discover that none of the supplies in the room -- coffee, creamer, etc -- had been replaced. And when I returned to my room the evening of the third night I found that housekeeping had not visited the room at all. No clean towels, bed not made, nothing. The room rate was very high for Birmingham, AL, so at least these basic features should have been met. The hotel seems to be all flash and little substance.
October 28, 2014
Rated 5 out of 5 by ahtel Outstanding
Everything was so great about this hotel. I just love the Aloft brand and it is certainly my preferred hotel when I travel.
October 27, 2014
Rated 4 out of 5 by TCardillo An unorthodox, but lovely little hotel
I loved most things about Aloft. The design was contemporary and sleek; the high ceilings really made the room feel enormous; the balcony overlooking the city area had a great view; the room was bright; I loved that amenities (like parking, water and WiFi) were all free; and it was within walking distance to a great coffee house, several restaurants, and a bar that played live music. The on-site bar and restaurant were both excellent. The one downside - and it was not insignificant - is that the bed was not as comfortable as it should have been. I didn't sleep well, as a consequence (but I will acknowledge that I am a "Princess and the Pea" sleeper - few hotel beds meet my expectations).
October 6, 2014
Rated 5 out of 5 by Jhutch2033 Great in all areas
Can't wait to come back. Everything around the hotel was great and a lot to do in the evening
September 28, 2014
Rated 4 out of 5 by Mountain77 This hotel has a great location
This hotel was very clean and comfortable. The staff was very friendly and accommodating.
September 22, 2014
Rated 5 out of 5 by soscout1 state conference
the rooms were typical aloft rooms - above average and comfortable - only complaint (if you can call it that ) is i wish i had known you had such an easy connection from laptop to tv ! what a great idea !!
and the free water is killer idea !!
September 14, 2014
Rated 5 out of 5 by AU79 Loved this hotel!
The Aloft hotel in Homewood exceeded my expectations The staff was friendly and welcoming and gave us a great overview of the amenities. The staff even remembered my young grandson's name and made him feel like he was so important! The room was clean and very well appointed. The hotel is in a great area and in walking distance of good restaurants and cute shops. I would definitely stay again.
September 8, 2014
Rated 5 out of 5 by Shelia1214 This hotel is in a great location
I have relatives who live right behind this hotel so it is so convenient for me to stay here when I need to. The staff was very helpful and friendly. The rooms are so nice and clean and I love the bathrooms. The only complaint I have is there is never enough creamer in the room for me!!! I always have to go down and get more, but that is my issue, not the hotel's.
September 1, 2014
Rated 5 out of 5 by JDPKLP Great visit for daughter's college move in at Samford University.
The front staff is awesome! They are very quick to accommodate your every need. Really enjoyed the location to shopping and restaurants. Will stay again on next visit to Birmingham.
August 25, 2014
Rated 5 out of 5 by Evelena3 Unique and fun!
I was in town for 4 nights for a wedding and really enjoyed my time at Aloft. Normally a hotel lobby is just a place to walk through on your way to your room but this was different. There were so many places to sit, games to play, food and drinks. It's very comfortable and inviting. The room itself was nice, and had some unique features. I did find myself missing a comfy chair and drawers. There's a bench and some shelves as substitutions, not quite the same... The staff was so very friendly and helpful. There was a problem with my safe and one staff member in particular, his name is Garrick, went above and beyond to help me. I can't sing his praises enough. I would definitely stay here again and probably will some time next year. Thanks for a great example of Southern Hospitality!
August 19, 2014
Rated 5 out of 5 by BTD423 Aloft Birmingham is lively!
This is our 2nd stay at Aloft Birmingham. The staff is so easy to work with for events and just normal everyday stays. The lobby is full of activities right down to a bean bag toss! The rooms are clean and crisp. The location is excellent for shopping, eating outside the hotel, and a playground/park is within walking distance.
August 18, 2014
Rated 4 out of 5 by tc5656 Very Modern Hotel
Very modern hotel in a great location. Bathroom privacy wasn't to my taste would have preferred more. Beds were very comfortable and everything was clean and updated. Would recommend to a friend!
August 10, 2014
Rated 4 out of 5 by Hilde503 my stay
I really liked this hotel. I received a hand written welcome note from the manager with a card for 2 free drinks in the bar. That was very much appreciated. The only complaint I have is that there were garbage trucks outside making a lot of noise very early in the morning like 6:15am. Other than that I really enjoyed my stay.
August 7, 2014
Rated 3 out of 5 by steampower Well worn
This property is showing signs of hard use. Broken bath mirror, defective coffee maker, lumpy mattress, holes in the sheet, and dirty carpet. This is not what I would expect from Aloft, especially only a couple of years old. Still probably one of the best in the area.
August 6, 2014
Rated 5 out of 5 by Paschka Fulfills my expectations
I have an enjoyable and consistent experience.
August 1, 2014
Rated 3 out of 5 by PKMire Nice Area, Nice Hotel
Nice Area, Nice Hotel for the price. Service and location are good--close to the airport and not far from downtown
July 30, 2014
Rated 5 out of 5 by BK75 AWESOME
The accomidations were great! Very clean, quiet place to stay. I would definitely recommend it to others.
July 28, 2014
Rated 5 out of 5 by MRT2 Great Staff
Sallie Hallmark and her staff did a wonderful job. We hosted a surprise gathering for Colonel Griswold to honor his 27 years of military service and 36 years of fraternity brotherhood. It was a great weekend for all involved.
July 28, 2014
Rated 5 out of 5 by java56 Customer service
First my room was immaculate and everything in it functioned perfectly. Second, I needed a late checkout which the wonderful young lady at the service desk quickly said, "No problem..." and set that up. Midway of a golf tournament it became obvious that I would even miss the new later checkout time, I called the main telephone number for Aloft and received another extension on the checkout.
I highly recommend this establishment for it's friendliness, cleanliness and comfort
July 27, 2014
Rated 5 out of 5 by TwoRoam Great place to stay
Hotel was quiet, no one running up and down the halls or slamming the doors. Staff friendly. Dog friendly. Near small shops. A lot of choices to eat within walking distance of the hotel. I would stay there again. It is about 20 minutes from the airport.
July 27, 2014
Rated 5 out of 5 by Lester99 Great hotel
Excellent in every way. Great sleep, cheerful and responsive staff, good food and drink.
July 24, 2014
Rated 4 out of 5 by MStylesMS Good, solid, trendy hotel.
I took my wife here for the weekend for a romantic getaway. The modern, trendy rooms and neat lobby gives it a very "cool" feeling without seeming cold. The fitness room was small but had very nice equipment in it...better than most hotels I've stayed in. I would definitely go back and recommend this to friends!
July 22, 2014
Rated 3 out of 5 by KW123 Staff is great but room had some issues
The staff is great but the room had some issues. The safe did not work. The water didn't seem to get very hot at all. The parking garage was blocked off like they were doing work but nothing was going on.
July 18, 2014
Rated 4 out of 5 by jean2014 Hotel has great location
The Aloft is in close proximity to my work and adds the additional benefit of some good restaurants within walking distance of the hotel.
July 18, 2014
Rated 5 out of 5 by BennettUA Excellent service and a very cool area
The staff made us feel very welcome, all of them. In particular, Megan at the front desk was very helpful. Gave us a printout of local, walkable restaurants and a map of how to find them. The bartenders were very attentive but not overly pushy, and we didn't have but one drink but they did check on us while we enjoyed our coctails in the outdoor lounge so we were able to smoke and chill out there. The weather was perfect for it, and it has very comfortable and hip furniture and a fireplace.
The room was smaller than I would have thought but not too small by any means. Loved the layout of the room and the functionality of the bathroom. Excellent, spa-quality shower. I asked for a room on the top floor and got it, and had a brilliant view of the local area and a fantastic view of the Vulcan statue.
This was my first stay at an Aloft, and I spent HOURS and HOURS of time researching which hotel to stay in for this area. I tried all the various travel websites and this was the hotel I chose. I felt like I hit a homerun with chosing Aloft. Excellent staff, great rooms/ambiance/cleanliness, fantastic location.
July 8, 2014
Rated 2 out of 5 by LB0816 Failure to Meet Expectations
While the staff is superior in many ways and wonderful, the hotel failed to live up to expectations.
I booked this hotel ONLY because I was promised an unobscured view of the Vulcan on the Fourth of July. This was a very important event for my young son who was facing surgery the following week. The view was obscured. We missed a part of the show. I did try to resolve this in advance, but I never received a return call from nor got to speak to manager prior to the Fourth or at check out.
The balcony door was latch was broken at check in. The breakfast plan that was PURCHASED prior to check in was disappointing. The toilets are ineffective and difficult to flush. Children were allowed to run wild in the hallways and pool area, unaccompanied by adults.
The hotel maybe the latest trend, but it is not a place I would take my family to again.
It is a real shame. It had potential and could have been a very special time. The only real redeeming factor was the polite and wonderful staff.
July 8, 2014