Aloft Portland Airport at Cascade Station

  • 9920 NE Cascades Parkway
  • Portland,
  • Oregon
  • 97220
  • United States
  • Map

Rooms & Rates

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Rated 4.2 out of 5 by 276 reviewers.
Rated 2 out of 5 by Trying too hard not relaxing This hotel is not great for families or anyone looking for sleep or relaxation. As soon as i walked in there was loud music, unfriendly staff and overload of stimulation. Loud until after 10 and we could hear the music and voices in the courtyard past 12 am.ot conducive to sleeping. This hotel is trying too hard and missing the point June 29, 2014
Rated 4 out of 5 by Bed/Pool The facility is great and great location with all the shopping stores. the only thing that you can do better on would be a better cushioned bed. My back actually was bothering me from sleeping on the bed. I don't think I've had that problem staying at Westin or Sheraton. Just a suggestion. the pool should always be equipped with towels at all times. We have to ask for towels at the front desk each time we used the pool and they would only give us 2 towels at a time and there were 4 of us. February 18, 2014
Rated 5 out of 5 by Ultra-modern and Upbeat This was my first time staying at this hotel. It was recommended by my son. Initially, I was a little concern that it might be a little too high tech for me. The décor was very unique and I loved the colors and ultra-modern style. The room was clean and fresh with a lot of shelf space and power outlets, I will definitely stay at an Aloft Hotel in the future and would highly recommend it to anyone interested in an upbeat atmosphere with a change from the norm. The one drawback to this hotel was that there was not a restaurant onsite or a breakfast meal included as a part of the price. However, at this particular location, there were several restaurants within close walking distance. The staff here were very friendly and helpful. This was one of my best experiences at a hotel. June 8, 2013
Rated 5 out of 5 by Style and Comfort! Much more contemporary than the average hotel. Great style with relaxed atmosphere. Kid and dog friendly is a plus. Great location just outside of Portland with easy access to highways. June 30, 2014
Rated 5 out of 5 by First experience with Aloft This was our first experience with Aloft - we are gold SPG members, owning multiple Starwood timeshares plus lots of experience with the varying levels of their hotels. This was an excellent experience for us and we will definitely seek out Alofts in the future. Suggestion: hotel expects too much of their front desk staff - juggling check-ins, check-outs, stocking the snack/take out area and taking food orders. Either increase staffing there or split responsibilities more. August 1, 2012
Rated 5 out of 5 by I love staying at Aloft! The only question I had this stay was around the "rewards program" for not using housekeeping services. It used to be that a guest received a $5 voucher for each day that he/she did not use housekeeping services. I was there for 4 nights and didn't use them once but received no voucher, did you discontinue the program? It was a nice incentive and you could use the voucher at the WXYZ lounge. June 23, 2014
Rated 1 out of 5 by STRANGE SMELL The room had a strange smell. We were not told that we could not park and fly unless we booked directly with the hotel. We had to drive to the airport in the early morning because we were not allowed to stay parked at the hotel even though we would have paid for stay and fly. Not enough information and no attempt was made to help us out. June 24, 2014
Rated 5 out of 5 by My new favorite hotel! Outstanding staff; great use of small space; surprisingly quiet given location. Easy access to shopping, light rail, and airport. June 27, 2014
Rated 4 out of 5 by This hotel is quiet and clean The staff is responsive and the rooms are quiet and clean. June 27, 2014
Rated 5 out of 5 by Great place to stay, good location We stayed three nights here on 2 different occasions in July. Both times, the staff went above and beyond the call of duty to make us feel welcome. We even got a late check out on the last day since our flight out wasn't till late at night. The room was clean and very different, but is modern. The pool and fitness center are open 24 hours which would be nice (didn't use them). They could use a hot tub. August 1, 2012
Rated 5 out of 5 by Great stay!! My friend and I came down from Seattle for the Pearl Jam concert. The hotel was awesome. The decor has great lines, the staff was wonderful and I want the squishy blue floor in the elevators. This was my first stay in an Aloft and I will look for an Aloft hotel first when planning my stay anywhere. You guys rocked it! December 1, 2013
Rated 5 out of 5 by Exceptional Hotel Property Comfort and accessability to resturants and shopping outstanding. Staff very helpful. Plus the view! I had a great room with window so see Mt. Hood. Beautiful. Although at the airport, I seldom heard a plane unless sitting at the window to watch them land. That was pretty cool too. June 21, 2014
Rated 5 out of 5 by Great Airport Hotel Great airport hotel. Responsive staff June 24, 2014
Rated 4 out of 5 by re mx is always a crowd pleaser Always frindly service and enjoyable stay. Great location as well. June 23, 2014
Rated 4 out of 5 by Well located PDX hotel This property is directly across the street from a nice mall with lots of restaurants, has an airport shuttle, and is one long block from the train/transit into downtown Portland. Good location, good value, nice place. October 5, 2013
Rated 4 out of 5 by Good choice near the airport The Aloft is a good choice in a large and growing retail/office compound near the airport. Rooms and amenities at Aloft properties are fairly standard and as expected. The rooms are somewhat small but perfect for a one-night airport hotel stay. Several chain restaurants, both fast-food and sit-down, are within an easy walk. The hotel has an airport shuttle shared witih other properties that's available on-demand with 10-15 minutes' notice. Portland's MAX light rail runs fairly near to the hotel (~1/4 mile) providing access to/from downtown in a little over 30 minutes and the airport in about 5 minutes. The gym had three treadmills, a bike, a couple of elliptical machines, and a weight machine. Nothing spectacular, but it definitely met my needs and expectations. The hotel provides an amenity for Gold and Platinum guests; the front-desk agent was not aware of it but just handed me a $5 credit for food/beverage when I inquired. The hotel has free parking and occasionally advertises park, stay, and fly packages. It's also a good value on cash and points stays. February 11, 2012
Rated 5 out of 5 by Overall pleasant experience Stayed for 3 nights. Staff were all welcoming and helpful from check-in to final free shuttle to airport. Room was attractively decorated and well-equipped--bed very comfortable, lots of places to plug in our gadgets. Liked the breakfast sandwiches and other food for sale in the very convenient lobby cafe (much preferable to the neighnbouring IHOP).. Two suggestions.: Bedside reading lights to allow one person to read while the other sleeps. (Lights on wall cast too much light.) Check out shorwer drains--musty smell from ours periodically. May 30, 2014
Rated 5 out of 5 by The Aloft had everything we needed. The Aloft was not only a great hotel, but having shops and restaurants so close was exceptional. WE will be back and will recommend the Aloft to everyone. December 3, 2013
Rated 5 out of 5 by Great place to stay We had a great time in Portland very easy to get around with the light rail right out the door and the staff day and night were very helpful. We will be back. Thank you August 30, 2012
Rated 5 out of 5 by Wonderful Stay The hotel was very comfortable. It felt secure, and the general atmosphere was warm and welcoming. February 23, 2013
Rated 5 out of 5 by Had a great stay Love the pool table in the lobby. Great drinks at the bar. Comfortable rooms. July 17, 2012
Rated 3 out of 5 by Staffing has slipped Client relations needs some improvement. Due to severe weather delays, I arrived 5 hrs later than expected. Person at front desk seemed annoyed that I was checking in. When I asked him to check if my loyalty account was on the reservation, he shook his head and rolled his eyes, as if I had asked him to do the impossible. The next morning aFed Ex shipment was sent to me at the hotel and I was told it had not arrived. When I provided name of the person who signed, I was told there was no one by that name working at the hotel. Finally, about half an hour later, another person at the front desk recognized the name and was able to find the package, which had been delivered hours ago. I never received a call/message alerting me the package had arrived, had I not been so persistent, I would not have received it at all. My first day at the hotel I had hung the 'do not disturb' on my door early morning, as I had a series of conference calls. The sign was removed when I left the hotel before noon, but room service never came back to clean my room. The second day I found used coffee packets in the coffee maker, which had not been cleaned. I stay at this hotel 4-5 times a year, service had always been great, but it has certainly slipped. June 29, 2013
Rated 4 out of 5 by first time stay Rooms need a comfortable easy chair to sit in to watch t.v June 17, 2014
Rated 5 out of 5 by Fantastic stay at Aloft Portland I was pleasantly surprised by the simplicity yet full service of the Aloft Portland. The shuttle from the airport was great. I was greeted quickly and with a friendly smile. My room was compact yet comfortable. I liked how the soap and shampoo were mounted in the shower. the bathroom sink was nice but didn't drain very well. The bar and downstairs area was very clean and enjoyable. It was conveniently located too. Ashley, in the bar was attentive and friendly. It was a very nice place overall!! I only expected that being an SPG member would get me a little better rate the the general rate but otherwise it was a great place with nice and simple amenities. April 20, 2013
Rated 4 out of 5 by Convenience was remarkable This hotel was situated in an area that worked really well. You don't have to drive around a city you're not familiar with to enjoy Portland. The Max is within walking distance and will take you everywhere! June 12, 2014
Rated 1 out of 5 by The rooms were not up to starwoods standards The staff was friendly and helpful, but the room was just not up to the standards I have experienced at other starwoods locations. When I entered the room there was a large stain on the carpet as I opened the door. As I walked into the room there were large scuffs on the wall to the left and part of the wall had been covered with a similarly colored piece of something but did not match the paint color/wallpaper. The comforter was lumpy and had no duvet (was just placed between two sheets). As I pulled back the comforter I discovered hair. I appreciate the modern look of the design but was absolutely not satisfied with the state of my room for the rate I paid. October 1, 2013
Rated 5 out of 5 by This hotel is very modern I don't usually stay at expensive hotels, so I don't expect a lot. However, this hotel was both modest cost and very nice quality! It seemed to be the best of both -- cost and quality. Also, the employees there seemed to enjoy the place and be interested in giving excellent service. I particularly enjoyed the FREE live jazz musicians while we were there. It made what could have been a mundane airport overnight stay, into an enjoyable vacation night. I will recommend this particular place to other family members who will be stopping in Portland. May 11, 2014
Rated 3 out of 5 by Great service; uncomfortable sleep The staff at the aloft was excellent -- going above and beyond to be friendly, informative of the local area and helpful. The room was clean and had all needed amenities (coffee, electical, WIFI, etc.). However, the bed was terribly hard and uncomfortable as were the spongy pillows. Didn't get much sleep due to the uncomfortable mattress/pillows. On a good note, it was very quite even though it was right next to the airport; must have great sound insulation. Bar was a bit higher for drinks than I've paid at other locations. But it is centrally located within walking distance of shopping and a good selection of restaurants. August 14, 2012
Rated 5 out of 5 by Great As always I stay at htis hotel frequently on business and booked this time for a weekend stay with my wife. The hotel was great as usual and my wife was very impressed. This was her first stay at an Aloft property. June 9, 2014
Rated 5 out of 5 by Excellent stay! We checked in and used the park and fly. Great program for those who are needing to leave their car and not use the airport! We have stayed here many times before but this experience was different. Never have we received service like we have this one. Winn checked us in and was extremely friendly. He made us feel like we really mattered and working in the customer industry myself I know that goes along way. Keep him around! People at the front desk in the morning were extremely nice as well; however, I was unable to get any of their names. Nonetheless, great amazing stay. Will always come back for the service that we receive from this hotel! Not ordinary service! December 30, 2012
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