Rated 4 out of 5 by Ralph3 Service
The front desk staff was responsive and very cordial. We appreciated that.
The young lady working the bar/lounge area on 5/17/14 could be much more responsive if she would come from behind the bar, leave the cell phone alone for a while and ask the guests sitting in the lounge area if they "needed anything else"...every once in while.
May 20, 2014
Rated 5 out of 5 by GaryandKelly Nice hotel
Nice hotel and great location
August 24, 2014
Rated 3 out of 5 by TBird77 Please purchase new mattresses. Ouchhhh!!!
For the most part the hotel was clean and the staff was great. Unfortunately, the mattress was terrible. The bed was hard as a rock and impossible to get even minimal sleep. If that is addressed I would definitely return. If not I would probably have to reconsider my next stay.
May 27, 2014
Rated 5 out of 5 by Ehut Weekend Stay
Great location, fantastic service and comfortable amenities. The bed was great, enjoyed the personal touch of the staff and the XYZ bar design. Thank you Aloft Plano for a memorable stay. I will seek out the aloft hotels wherever I travel
July 1, 2014
Rated 4 out of 5 by RGS15 Well-located, easy and laid-back
Hotel staff is extremely accomodating. Clean, modern. Laid back atmosphere with a great evening vibrance in the lounge area.
August 1, 2014
Rated 3 out of 5 by henry20 Limited seating and closet space.
For single business traveler it would be OK.
The air conditioner was very noisy, especially at night.
There was only 1 chair and a bench that also had a suitcase on it
July 16, 2014
Rated 5 out of 5 by Gabriel19 Great for business travel
Hotel is clean, has everything you need and is convenient to a number of businesses and Legacy Town Center. I
July 19, 2014
Rated 3 out of 5 by bjean Bad room odor
This could be a great hotel except for the terrible room odor. Bed linens, pillows and towels all had a bad smell.
I REALLY DO NOT like to wake up smelling like someone else!
June 8, 2014
Rated 4 out of 5 by distad great hotel, good location
A standard-designed Aloft and was greeted in my room with a nice snack and personalized note from the GM. The ONLY downfall is that the WIFI for my stay (3 days) was amazingly slow with no resolution from the aloha team.
July 12, 2012
Rated 5 out of 5 by Kent14 Good location and value for the business traveler!
I appreciated the business traveler-friendly staff and amenities at this hotel and will plan to stay there again.
June 29, 2014
Rated 4 out of 5 by lhm1212 Convenient for business
Calm, Convenient for sleep and stay.
July 13, 2014
Rated 4 out of 5 by Nanook Great rooms not as great amenities
Rooms nice/TINY lotion had to ask for more.
Exercise room equipment not working even though room was nice
Food offered very pre-packaged, no oatmeal at breakfast time
May 19, 2014
Rated 5 out of 5 by JayCAGuest Modern and Comfortable
I really enjoyed my stay. Great staff. Comfortable rooms with great amenities.
June 9, 2014
Rated 4 out of 5 by SWord1 Very modern
Very modern decor. Comfortable and honey feel.
June 23, 2014
Rated 5 out of 5 by betortega Comfortable and nice hotel
I really like the experience to stay at aLoft hotel.
May 27, 2014
Rated 5 out of 5 by AGD580 great place and great location !!
we always have a great stay here. this time was no different.
May 5, 2014
Rated 5 out of 5 by Rich2014 New Age Style
Look and feel of a boutique hotel with vibrant atmosphere
May 8, 2014