Rated 3 out of 5 by abg1014 must less impressed on my second stay
I stayed here two years ago and was much less impressed this time. Although the bed was comfortable, the room showed signs of disrepair: stains on the furniture, sliding bathroom door was off its track, water pressure was mediocre. The elliptical machine I used in the gym was wobbly. There seemed to be less attention to detail by management than during my previous stay. Not certain I would return.
November 19, 2013
Rated 5 out of 5 by GMomma Puppies Welcome
We were traveling to a family function and in additon to the 2 legged family members we were traveling with 2 small dogs. We checked several hotel chains and were told that dogs were not allowed or we would have to pay an additioanl $25-$100 extra to have the dogs. Your hotel not only welcomed our dogs, they treated them just like regular guests. We had such a great time and we would come back again.
June 25, 2012
Rated 5 out of 5 by LCS1962 Style and location
Aloft has nailed it again, I so enjoy this approach to a facility, toungue in cheekish artistic mod clean and cool with a pool!
I only wish the shower heads were adjustable, then a 10 out of 10 :)
15-20 minutes to downtown or the airport.
If you like Aloft, try a LeMeridian property like in Vienna or Hamburg too, same feel.
March 24, 2014
Rated 4 out of 5 by gcozz Nice Decor....not always functional
Loved hotel vibe and verry cool lobby area. Also like room design - comfy bed, very good TV. Not so good - no dresser, just small area for hanging clothes with cubby below. Sink we very modern, but less functional. Walls seemed a little thin, outside noise came through a bit more than most hotels. Hotel is in pretty location, but no restaurants or other amenities in walking distance.
January 16, 2013
Rated 4 out of 5 by Monchri Good Hotel
Hotel had everything I needed for my Business trip. Bed is comfortable and WIFI worked well throughout the Hotel
Only downside if you don’t have a car, the Shuttlebus to Burlington Mall is only going on the weekends, not during the week.
July 28, 2014
Rated 3 out of 5 by ninna not many amenities
the hiotel was nice looking, great customer servive. everybody was so friendly and accomodating. customer serivce was fantastic. but little things were not available, like no dressers in the room, no ice machines on each floor had to request at front desk. i did like the pool table and the fireplace, bed was not that comfy. and there was no closet either
November 29, 2012
Rated 5 out of 5 by Airfox Awesome Stay
I was here on vacation with my family. We had a great time at Aloft Lexington. The staff are super friendly and knowledgeable. I asked for a couple recommendations for restaurant and they gave me an awesome reference guide. We even make it up to Maine to check out some places recommended by the staff . Awesome Trip! Keep up the gd work guys
May 26, 2012
Rated 5 out of 5 by Kimber56 Great hotel
My daughter and I loved this hotel, the ambiance of the lobby and landscaping/decorations. The sleeping room was very clean and smelled wonderful when we walked in. The staff were excellent, every one of them. Will book Aloft hotels more in the future and tell my friends and family as well.
July 26, 2014
Rated 2 out of 5 by Hene57 Wild party overrides Sleep
No hotel should sell a bedroom (which is usually to sleep) and allow a drinking binge and debating party outside the rooms, people drinking from their own coolers until 2 am, stopping it after complaints only. If you encourage a college dorm ambiance you should say so before accepting a reservation. Appears that there is NO security.
October 10, 2012
Rated 5 out of 5 by ollie66 down home friendly!
The service was excellent. They made you feel like you were an old friend. Service was there for your one to one needs. Very personable. Pool and bar very relaxing after long day in boston. Wonderful listings of restaurants that are very easy to get to. In nut shell friendly, accommodating in all needs. Great pet friendly spot.
November 14, 2011
Rated 4 out of 5 by CanuckTraveler New and Hip
Like all aloft properties this newer hotel is great. If you are into the style of these hotels then you will really enjoy your stay here in Lexington. The bar is great and the Platinum benefits are nice. Parking is free and rates are reasonable. While the room is more of a college dorm feel they are clean and comfortable.
February 17, 2012
Rated 5 out of 5 by DocHazard Only Place I stay when visiting Boston
Anytime I travel to Boston I stay at the Aloft Lexington. The Service is always extremely personable and the decor is whimsical. This hotel is an easy ride to get on the Metro so you don't have to try to drive into Boston. The only thing I could really wish for was that the pool was heated a bit as it was freezing cold.
September 2, 2012
Rated 2 out of 5 by JoeSchmoe123 Brrrr!
Frigid room, frigid staff.
Looks like a lower-end W, but managed like an inn.
Inflexible lugubrious reception staff.
Bad insulation. On a cold week the blankets don't much help.
Wouldn't recommend it unless on a summer night passing through the area, and need a clean place to sleep.
February 3, 2014
Rated 3 out of 5 by AloftStay Lexington Stay
The location was good for the work I needed to do, but the stay was not that good - the flurorescent lighting made the room feel cold, and I had to take a cold shower one morning, and there was someone in my room the second day while I was out repairing wall paper, and my room smelled of strong glue all night.
August 29, 2013
Rated 4 out of 5 by Suzzie62 Great staff made the experience special.
Awesome staff. Warm, inviting, and very knowledgeable. Nice room.
July 29, 2014
Rated 1 out of 5 by Joshua214 Very disappointing
My stay at Aloft Lexington was far disappointing. The night I arrived05/09/14 it was raining real hard outside and I got soaked. When undressing for the night I had laid my wet shirt on the side of the bed for a few minutes, which left a stain on the sheets. The next morning when I left for the day, I put the sheets on the floor so they would be changed out. I came back to my room late that night and my bed was made. When I opened the sheets the stain that was deposited from the wet shirt the night before was still there, indicating that room service took my soiled sheets off the dirty floor and remade my bed with them. So I called the front desk 7 times from my room phone(which no one answered) to have room service come and replace the sheets. Since nobody answered I figured there might be something wrong with the room phone, so I called from my personal cell phone 6 more times and the phone just rang and rang. So I decided to go down stairs to the front desk and inquire about getting my sheets replaced. As I walked to the reception desk, I see the attendant lying down on a couch across the room. I asked her if anyone answers the phone at night, which she replied yes. I told her I called a total of 13 times to the front desk with no answer, her reply was that the phone did not ring. So I pull out my phone and called the exact number I called from my cell phone 6 times, and surely enough the phone rang. Her response then was that she did not hear it ring, or maybe it is more likely that she was too lazy to get up off the couch and answer it. After telling her about my sheets she told me room service would come up and replace the sheets in a few minutes. 45 minutes later a security officer comes to my door and delivers my sheets and tells me to have a good night, which then I went off and made my own bed. I mentioned these problems to the front desk receptionist the next morning, and she wrote down the incident and told me that the manager would contact me about it shortly. 6 days have gone by and nobody has contacted me about the problems that occurred when I stayed. If you feel like you are entitled to have your room cleaned, bed sheets placed on the floor replaced with clean ones, someone that answers the reception desk when you call, then Aloft Lexington is not the hotel for you. But if you feel like it’s your responsibility to replace soiled sheets on your bed, then Aloft Lexington is your kind of place. I personally know I would not recommend anyone I care about to stay at this hotel.
May 16, 2014
Rated 5 out of 5 by Roseann317 Thank you
Thank you so much for making our stay with you so enjoyable. The staff was especially friendly and accommodating. Alexis was fantastic. Our shuttle service was a little delayed but it was immediately rectified with a cocktail at your beautiful bar. Wish we could have stayed longer!
August 15, 2012
Rated 5 out of 5 by meliss82678 Trendy and Fun Hotel in the Middle of the 'Burbs
I would definitely recommend this hotel. It was clean, the staff was friendly, the rooms were comfortable, and the vibe was fun. They have a small but nice gym, a pool that I didn't use but nice to know is there, and a great little bar area. I would definitely stay there again.
September 21, 2013
Rated 3 out of 5 by CharlesXIV Clean but too expensive
Very expensive for a basic hotel. I don't need an opulent hotel, but for the money there are better options. The walls are thin, and you can hear moderate tone conversations from the next room. I wasn't impressed, but there are not a ton of options in the area.
November 12, 2013
Rated 2 out of 5 by okeydokey Not so great but helpful staff.
Air conditioner fan speed not controllable-blows too hard directly at the beds. Had to put a pillow over it. Shower floor very slippery. I found the beds to be extremely uncomfortable, hardly slept at all. Lost reception in the middle of watching a movie.
September 13, 2013
Rated 5 out of 5 by Weskimrg Our go to hotel
We have stayed at Aloft Lexington several times this summer. We like the proximity to the highway . The staff is always very professional. It is fun to stay here -- you don't always feel that way at other hum drum hotels.
September 15, 2013
Rated 5 out of 5 by MassResident MAresident
Efficient room and hotel is close to highway for easy access. Only wish is that there is a towel hook on the wall right outside the shower.
The parking lot gets very full at night.
August 24, 2013
Rated 2 out of 5 by VItaltrl Uncomfortable beds
I travel weekly for work and have stayed at other comprable hotel chains. I found this brand to have very uncomfortable beds. I was also very disappointed in the menu selection.
September 26, 2012
Rated 3 out of 5 by dt46 Like staying at an IKEA
Did not like the features, appearance or the amenities. The best feature was the shower and I only use that 10 minutes per day.
August 20, 2012
Rated 5 out of 5 by Tootz Always stay here when visiting Boston
Right where we need to be and within driving distance of public transportation and visiting friends and family.
September 1, 2013
Rated 5 out of 5 by Mikexyz Excellent overall, but...
...the online reservation web page is unnecessarily cluttered and complicated.
January 19, 2013
Rated 3 out of 5 by Arvada11 Functional but expect more from Starwood
The hotel is very functional and somewhat what you expect from Aloft. The front desk and bar staff are extremely nice so no complaints there. My rating is really about the room itself - the rug has it abuts against the tile in the bathroom was frayed, tile near the shower door had "pink" grout and the shower door didn't close properly. But what was most annoying was the toilet didn't seem to "sit" right on the tile as everytime it was used it was like sitting in a restaurant with a wobbely table that needs a book of matches to set it straight. If you're in the area for work it get's the job done but I have stayed at much better Alofts.
February 28, 2014
Rated 1 out of 5 by ColoV Could be better on all fronts
We stayed at the Aloft in Lexington for two nights. Overall, the idea of the modern boutique hotel seems like a good one but we found the execution at Aloft flawed.
For starters, the room seemed nice, but the rooms did not appear to be maintained well. Not only did our AC break down our last night there but our ultra-mod phones didn't even work to contact the front desk about the problem. The shower seemed nice but a broken the seal on the door allowed water to leak all over the floor.
I was particularly disappointed on our last night there when the staff could not take care of a group of drunken guests outside our room. Well after 1230 (with a 7am flight), these guests were allowed to remain outside our room with no action from the night staff. After my third trip to the front desk, the problem was taken care of. By then, I was really annoyed about the malfunctioning phones. I like the idea of the bar and hangout areas but not if it is to the detriment of the other guests. The loud bar music proceeded well after midnight.
The morning breakfast selection also left a lot to be desired. For the price of the sandwiches, I would expect something a bit better overall.
I was told the manager would contact me about the issues noted but I haven’t heard anything in follow-up to date.
June 29, 2012
Rated 3 out of 5 by Seeglane It's fine, better if you are 25
Nice place, too loud and not ideal to
Stay at for work. Arrived at 10:30pm after long day of driving, meetings, rain and entered into blaring music, screaming people in lobby. Thankfully check in was quick and off to 3rd floor to some quiet. Until 430am when the fire alarm blared, evacuated out into the rain for 20 min. So much for a good nights sleep before important mtgs and another 7 hours in the car.
At least the gym was empty at 5am. But there was a guy wandering the hall drinking a beer. Thus, perhaps a better hotel for fun stays and not business. Too bad my company will no longer pay for Westin as its above our corporate rate...
May 30, 2013
Rated 2 out of 5 by Bewildered Poor SPG representative
We're I not to have had good experiences at SPG Hotels in the past I would never choose to stay in one again.
Not one thing was handled well from the mistake with the reservations to the housekeeping that never vacuumed the room , to the elevator lobby on the floor that was not vacuumed . I do not expect to get to my room at 3PM to findNothing done. After complaining,still having poor delayed response. The manager was then less than helpful or apologetic.
Poor management of this hotel. Doesn't deserve the SPG label
June 22, 2014