Aloft Chapel Hill

  • 1001 South Hamilton Road
  • Chapel Hill,
  • Caroline du Nord
  • 27517
  • États-Unis
  • Carte

Chambres et tarifs


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Politique relative à l’âge requis

Les enfants sont toujours les bienvenus, à condition d’être accompagnés ! Au moins un des occupants de chaque chambre Aloft doit être âgé de 21 ans ou plus. Assurez-vous d’apporter une pièce d’identité pour que nous puissions vérifier votre âge.

Rated 4 out of 5 by 158 reviewers.
Rated 4 out of 5 by Aloft Experience I tend to use this hotel not because of the style and in-room features but more the closeness to where I work and need for late event attendance for overnight accommodations. Not a fan of the bed or linens. The rooms smell funny (air fresherners would be nice, especially in the shower area) and, the water pressure at the vaniety areas are always a mistery. Sometimes a strong flow, sometimes a weak flow.It's a hotel that you can work with but more for kids or teens than adults. I like the plush comfort beds with onsite restaurants and more accommodating amenities like the Westin brand. December 16, 2013
Rated 4 out of 5 by Pet friendly...sort of We had high hopes coming to this hotel on New Years Eve, but were disappointed. The reason we booked this hotel, which was further away from where we wanted to be, was the promise of a truly pet friendly hotel. The pet friendliness of the hotel turned out to be they allowed pets...that was it. On my reservation it clearly states "We provide everything your pet needs including bowl, toys treats and a bed." There were two dirty bowls in the room. When I asked about the bed, they simply said "we need to update the website." Overall the room was clean and the woman who checked us out on 01/01 was very nice. It was nice to have our dog with us, but they should change their title from "pet friendly" to we allow pets. January 7, 2014
Rated 3 out of 5 by Reception Staff's Attitudes Need to Improve I hardly ever write reviews, but after such a negative experience with the reception, I thought I would leave feedback so that they improve for other customers. I am a loyal Starwood customer so I was surprised to find every interaction with the reception to be cold, abrupt and unpleasant. I left our weekend stay there feeling like I had intruded on their work. Outside of the reception, the cook, valet and housekeeping were very friendly. The hotel is in a great location for touring the campus. Just don't expect any warm Carolina interactions (or assistance) from the reception. October 6, 2013
Rated 5 out of 5 Wonderful Experience I had an amazing week stay at Aloft in Chapel Hill. The hotel is beautiful. The contemporary decor is so cool and fresh. I loved my room. The bed was so freakin' comfortable! The shower was amazing. Every little detail was perfect...even the cool sinks! I can't wait to return in January. The staff was super nice and very welcoming. I highly recommend the valet service. The guys were great and it is a nice feeling to drive up to the front door after a long day of classes and be able to go right to the room and relax. Great shopping all around too! Awesome experience. Love Aloft!! October 8, 2012
Rated 5 out of 5 Friendliest Staff & Great Amenities The front desk staff were the nicest group of hotel staff I've experienced. The friendly, outgoing and personable service was conveyed on the phone prior to our visit (placed 2 calls), in person during check-in and continued throughout our stay. I was not only impressed with the staff, but the hotel amenities far surpassed my expectations. We loved the hotel bar, very clean room, super comfortable beds and the window treatments which allowed us a much needed long nights sleep. This was my first stay at Aloft Chapel Hill but will not be my last. Thanks so much for a great stay! November 15, 2011
Rated 3 out of 5 by Great staff but mediocre features for the business traveler As a business traveler, this is not an ideal hotel chain. It seems to me that the majority of other guests are not business travelers. This resulted in a lot of late night conversations and noise in the hallway during my mid-week stay. Also, when I stay more than one night, I like to unpack my suitcase. There are no drawers to put away clothing. The staff at this particular location, oddly all male, are very helpful and courteous. April 24, 2014
Rated 5 out of 5 by City Slick First time staying at an Aloft and I was very impressed. The decor is totally hip. You instantly feel/know you are going to have a good time here! Loved the tall ceilings in the guest rooms, the modern decor and the comfortable beds. Took advantage of the great gym, and next time I will surely use the pool! At night the lobby transforms, and delicious drinks were served by their friendly bartender. With the Jazz band playing, and the right amount of people, I felt like I was in NYC. Check-in/Check-out with Corey was a breeze! Thanks Corey! This place was awesome! April 26, 2012
Rated 5 out of 5 by Will be back next year For those who have conferences at the Friday Center in Chapel Hill, NC you should be staying at the ALOFT Hotel and nowhere else. May 10, 2014
Rated 5 out of 5 by This hotel has great features The commendations are great, the beds are comfortable. The hotel has excellent work out room and the pool is indoors. There is a bar and lounge area that is welcoming. A great stay for the family. The front desk is very professional and friendly. The hotel also; has valet parking which is very convenient. April 28, 2014
Rated 5 out of 5 by Excellent stay & will return Loved the modern architecture and ease of check-in (who needs a hotel desk? Seriously the kiosk was accessible and the staff very, very friendly and helpful). Our family also liked the availability of food and snacks, the Bliss products in the room, and the POOL. Very refreshing after a long car trip! Bring earplugs for possible flight noise. April 22, 2014
Rated 2 out of 5 by Friendly staff But noisy accommodations thanks to a street front location and interior filled with many hard surfaces. Equally disappointing was an airport transfer arranged by hotel staff. The car was smoke-filled, in disrepair, and if that weren't bad enough, the driver overcharged! In all, I expected more from a Starwood affiliated hotel. December 6, 2011
Rated 5 out of 5 by The best in Chapel Hill! After staying at this hotel for the last 5 years during my visits to the wonderful Hill, I learned something new this time. You are permitted to bring in your own alcoholic beverages to drink in the bar area or outside. I enjoyed a wonderful bottle of white wine with my colleague while sitting outside in the spring sunshine. The bar staff even provided us with glasses and an ice bucket to keep our wine chilled. HOW GREAT!!!!! April 5, 2014
Rated 5 out of 5 by You know what matters most After staying at the Aloft Chapel Hill I came away convinced that your research and marketing team focused on what was important to travelers. Courteous staff who went the extra mile and genuinely seemed to care about their guests, comfortable beds, a quick breakfast on the run, non-smoking rooms, fantastic bath amenities (Bliss), a cool and friendly bar to enjoy a drink after a long drive, pet friendly rooms and a hip environment where everyone feels welcome no matter how young or old they are. Well done, Aloft. You have a new fan! August 4, 2013
Rated 3 out of 5 by Meh Classic example of form over function. Hotel is going for a sleek modern look, but room design was not practical. You enter the room via the open bathroom, which is combined with the clothing storage area. No drawers, only some narrow shelves--area for hanging clothes also awkward. No place near the shower stall to hang a towel without trailing water out of the shower. Room has two beds but the toilet and shower are enclosed together--not practical for shared accommodations. Lacks privacy. Two beds, but only one chair for work at the desk. Pool ridiculously small--no real point in having a pool this small. Overall, aside from the location near the University, there was little that made this hotel more desirable than the much less expensive Comfort Inn. December 10, 2013
Rated 2 out of 5 by Freezing in RDU This was a miserable stay due to a faulty air conditioner. On check in my room was probably 60 degrees inside. After fiddling with thermostat which read 74 degrees and had the A/C running I couldn't get the heat to work. The desk sent up a repair man who worked on it and got some heat going. This didn't last for long and had to adjust the thermostat several times I'm the middle of the night, finally setting it to 76 degrees to get it reasonably warm. Didn't sleep much. Room is spartan with no comfortable seating. January 11, 2013
Rated 3 out of 5 by This hotel needs an upgrade This hotel is worn out beyond what should be expected by any guest. The first thing that caught my eye upon entering was a bucket trying to catch a drip coming from some pipe above. The drip was so bad that there was more water on the floor than in the bucket. The walls were scraped everywhere. There was valet parking when we arrived for an event which we payed eight dollars a day for. That was good until Monday. Suddenly there was no valet parking, but we payed for it just the same?????? On a positive note, the breakfast offerings were excellent and we had no reason to seek out a local diner. The rooms were cleaned very well and the staff was friendly. This hotel is making enough money to upgrade the worn out furniture and carpeting and wallcoverings.I can't be the only person who sees this. November 22, 2013
Rated 3 out of 5 by Nickle and Dime you to death I wanted to stay in a different Hotel when visiting my Daughter at UNC so I booked Aloft. I arrived and wanted to pay cash for the room and that seemed to be a hassel for the guy who checked me in. I went to my room with my wife and got settled. I always check the sheets in Hotels and I checked one of the beds and found blood and hair on the fitted sheet. I called the front desk and they sent housekeeping up and changed the sheet but acted like it was no big deal. Back to Hilton Garden for me. June 22, 2012
Rated 3 out of 5 by stylish but inconvenient Although Aloft was a modern, clean place, the rooms weren't convenient. Only 1 towel rack made it hard to be green and hang up your towels to dry. I miss having a dresser with drawers. Open shelves seemed so cluttered. The lighting made it impossible to have soft light at night to see your way to the bathroom without being kept awake by the overhead lights. The valet people wanted a time when I needed the car again. Didn't know that and have never been asked to estimate by a valet before. October 16, 2013
Rated 5 out of 5 by Awesome Experience!!! The hotel decor is absolutely wonderful. Room was clean although there was a day when it appeared my bathroom sink was overlooked by cleaning staff. That was rectified the following day without me having to even comment. The only suggestion I have is to have a separate area for patrons to pay for items from the Fuel 24/7 instead of having to wait at the front desk getting caught in the traffic of guests checking in/out or otherwise needing front desk staff. I love this hotel though!!! December 10, 2012
Rated 3 out of 5 by If you want to stay in a Kennel then choose the Aloft in Chapel Hill, NC Beds were not very comfortable. There were dogs everywhere to the point you couldn't get up and down the half-of-the time without having to dodge one. Look I love dogs and have had them all my life, but in a hotel of that level and at that price, if you are going to allow animals then put them all on the first floor so everyone else don't have smell them in the elevators or listien to them bark at night. There are people scared of animals not to mention being alergic to them. In my estimation a pet in a hotel room is no different than smoking you know immediately when you walk in they have been htere. Finally our air conditioner didn't work and the room was hot. Front desk manager was nice when we checked out and voided our parking due to the air not working which I appreciate. That was uncomfortable, but the animals were a real iritation. Would never stay there again if I can help it. March 10, 2014
Rated 5 out of 5 by very pleased Staff very friendly and professional. Clean and comfortable. All you would want and hope to receive. Would stay again on next trip to the area. April 15, 2014
Rated 5 out of 5 by All-inclusive Hotel My first time staying at this hotel, and I really loved it. The staff was very professional and accommodating. My room was very clean, modern and the bed was so comfortable. Hot/cold breakfast you can purchase in the lobby, plenty of seating, and toiletries also available for purchase. Bonus free shuttle service is a big plus. Plan to stay here again. March 22, 2014
Rated 5 out of 5 by Best Aloft So Far We have stayed in more than 8 Alofts on two continents. This was by far the best. Mitch was a great bartender and the rest of the staff was wonderful as well. The pool was the best maintained pool we have seen in awhile and the gym is great. Highly recommend it. Only downside is that the kid's camp out mattress was broken. Seems like a chain wide problem though. Our kids love it but the last two Alofts have not had them available and the one before that was broken as well. March 21, 2012
Rated 5 out of 5 by Very comfortable beds!!! My son had to go to UNC children's hospital for testing and we needed a place to stay starting mid morning instead of the normal 2-3 pm check in time. I called up and asked to speak to the Manager Josh, explained my situation and he said it would be NO problem!!! Totally eased my anxiety which allowed me to focus on my child. The hotel was very clean, modern, and comfortable. Staff was more than accommodating. It was nice to have the valet parking...this was the first time just my son and I traveled without my husband and he usually handles all of that stuff.... So once again, all I had to do was take care of my son which eliviated a lot of undue stress on me. A stressful situation was made less stressful by the curtesy and help of the staff at ALOFT. Thank you ALOFT for a comfortable experience.... We will definitely be back!!!! December 16, 2012
Rated 3 out of 5 by Pool was my purpose Needing an overnight getaway I chose this hotel because it has a pool. To my disappointment the pool was unavailable for usage. I walked down to the pool area and it was a creepy cloudy blue color with a sign on the door that read "Sorry for the Inconvenience." When speaking with hotel staff about the pool I was not offered any alternatives or compensations for the pool being out of service. Overall my stay was good and for what I paid I was satisfied! September 4, 2013
Rated 1 out of 5 by Heating not working I visited Aloft hotel in February after the storm. It was a warm day but the night was cold. I woke up in the middle of the night freezing - the heating was not working. When I checked out I asked staff to look into this issue. I was told this will be done but have not heard from the them. Not even a courteous "sorry" when I left. I would never stay there again. March 5, 2014
Rated 5 out of 5 by This hotel is modern and economical Very clean. Has all the modern conveniences plus more. Very efficient staff. April 9, 2014
Rated 2 out of 5 by Definitely not for everyone! Clean and friendly and helpful staff but let down by details like catering: food and setting are no better than airport or road-side cafe style. Also, the deco style (cheap and cheerful) is not for everyone, and the same goes for the rather loud muzak piped throughout the hotel. My room was a little chilly and I couldn't control the air conditioning. The pool is laughably small but the gym is fine. In all not good value for money. May 6, 2013
Rated 5 out of 5 by Amazing staff! The front desk staff both in-person and on the phone blew me away. Mario and friends (didn't catch everyone's name) took fabulous care of us and went above and beyond to make us feel welcome and appreciated. The location/facilities were as great as all my other Aloft stays. The workout room was especially nice and provided guests with a big picture window and complimentary headphones (in case you forgot yours). LOVED our stay! April 1, 2013
Rated 5 out of 5 by A Great Place to Stay in Blue Heaven A great location, friendly, attentive staff, and an outstanding, well-kept facility make this one of my favorite hotels. There are a wide variety of restaurants and a market within walking distance, and if you don't like to drive both Chapel Hill Transit and Triangle Transit stop right in front of the hotel. I've stayed here many times and the rooms are always immaculate. I highly recommend a stay at Aloft Chapel Hill. December 24, 2011
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