Aloft Portland Airport at Cascade Station

  • 9920 NE Cascades Parkway
  • Portland,
  • Oregon
  • 97220
  • USA
  • Landkarte

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Rated 4.3 out of 5 by 298 reviewers.
Rated 4 out of 5 by Not your father's buick A young, hip and lively staff keeps this place hopping. Prices were reasonable. Room was well laid out, with the toilet/shower separated from the vanity area. AC worked fine. Would have liked a robe provided. Foodstuffs available were adequate and of good quality. July 20, 2014
Rated 3 out of 5 by This hotel is very modern The design of the hotel is very modern. We really enjoy it. The A/C, however, is very loud. We could not sleep well. The reception desk counter seems need an update. It looks worn out. Other than that, we enjoyed our stay. We also love the fact that there is a huge shopping mall(within walking distance). July 18, 2014
Rated 3 out of 5 by Good hotel....horrible gym Staff is great, all very nice! Unfortunately a workout room is essential for me and the gym at the hotel was pretty much non functional. Two elypticals worked so poorly couldn't use them, couldn't see the screen on one treadmill...DANGEROUS....other one was way too loud. Free weights worked! :) Room is starting to show some age. If a workout room is important to you do not stay here..I checked out early and booked a room elsewhere. If a workout room is not important to you then this hotel is a good choice and convenient..I will probably not stay here again myself...sorry :( September 13, 2013
Rated 5 out of 5 by This hotel is very modern I don't usually stay at expensive hotels, so I don't expect a lot. However, this hotel was both modest cost and very nice quality! It seemed to be the best of both -- cost and quality. Also, the employees there seemed to enjoy the place and be interested in giving excellent service. I particularly enjoyed the FREE live jazz musicians while we were there. It made what could have been a mundane airport overnight stay, into an enjoyable vacation night. I will recommend this particular place to other family members who will be stopping in Portland. May 11, 2014
Rated 4 out of 5 by Comfortable and Convenient I had to be in Portland for a combination of business and pleasure; I had recently stayed at the Aloft in Oklahoma City so I decided to try the Aloft at Cascade Station. The location was very convenient with easy access to the airport, freeways and downtown (thanks to the light rail) but without the hassles of being downtown, and I loved the amenities of the hotel and its overall vibe. Would definitely stay there again! July 3, 2014
Rated 4 out of 5 by "Studio" away from Home Always a great staff and friendly greeting. Did have a maintenance issue or two...and our room got "skipped" by house cleaning once. BUT, the manager on duty and staff scrambled to make things right for us. Very reliable and cool property in a super location right next to the airport. I've stayed here more times than I can count so...it's become my little Studio away from home in PDX. July 7, 2014
Rated 1 out of 5 by Great Atmosphere but lacks Customer Service Hotel is of contemporary design and potential for great environment but front desk staff and management needs improvement in Customer service and courtesy. We arrived early (1:00 pm) and was assured the room would be available in about an hour. I left a contact information to be called when the room is available. No phone call for an update. Returned at 3:00 pm and my room was still not available. It was a weekend get away with my wife and 2 daughters. Great location, many shops and restaurants near by. There are other hotels in the area I would stay at. March 22, 2014
Rated 4 out of 5 by Aloft at Portland The hotel is very comfortable and has a unique and trendy appeal. The staff were friendly and very efficient. Their Free WIFI was difficult to get connected to but once connected it did work. AT&T Cellphone signal strength, at least in my room, was almost non existent for both phone and hot spot even at the window. The gym was very rudimentary in terms of equipment. The hotel's also in a very nice place with an easy stroll to shops and the light rail station. I would not stay there again due to the lack of cellular service, but otherwise it was a nice hotel. June 5, 2013
Rated 5 out of 5 by Pleasant Hospitality Our stay (2 adults & pet) was very accomodating and pleasant. Hotel and parking was easlly accessed. Checking in was made pleasant as we were greeted with smiles. Especially appreciated the all-around welcome our small dog received. Good directions were given to room and additional offer of a Pet Pack was so appreciated. We were positively impacted by staff's openess to the needs of pet owners traveling with their pet. The food menu was varied and caters to both health conscience and comfort food seekers. We had a very comfortable rest with the mattress offered. For our needs, this Hotel was centrally located. We will definitely return to Aloft - the accomodations and price were affordable -especially if you have a pet. February 23, 2013
Rated 5 out of 5 by GREAT PLACE FOR THE PRICE The location was very convenient for heading downtown and the PDX airport. The staff was great and very helpful and all for 129.00 a night. I have stayed in many hotels in my travels and this was one of the best for the price i have stayed at. July 14, 2014
Rated 3 out of 5 by Good location but OK property. "Breakfast Included" in your advertise is really misleading. It should be advertise more like $6 credit for breakfast included, which can barely buy you a bowl of cereal and milk. Bed mattresses are in need of replacement. My back was hurting badly after waking up for almost a day. July 12, 2014
Rated 4 out of 5 by The hotel is very convenient to the airport The hotel was very comfortable, the staff was helpfuland the spg usage program went smoothly. The only negative was that I was under the assumption that we had free parking, but on arrival found that because we had used spg points, there would be a $30.00 plus tax charge for the week of parking. I may be wrong, but I do not remember being charged when we have left the car in the past. July 1, 2014
Rated 4 out of 5 by First time problem I have stayed here 3 times in the past several months for travel and always had great service. On this trip the Friday night band was too loud and kept my son and I up although not late until 10:30pm with an international flight to catch the next morning. The staff commented Yeah it can be loud in your room and that was the end of the conversation. Mostly it was the vibrations felt in the bed. June 29, 2014
Rated 3 out of 5 by Very disappointed to discover no restaurant on oremises Disappointed that front desk employee did not inquire about dining experience we were seeking. Sharpe recommended Red Robin across the street for evening dinner, not what we had in mind at all. July 14, 2014
Rated 4 out of 5 by Downtown Atmosphere: Airport Location Staff checking in were exceptional, and extremely helpful. Room is a standard aloft room, comfortable, and clean. I would like to see the bar open for food/drinks at lunchtime, but understand the supply and demand situation! Food could be better, drinks and bar staff were wonderful. The elevator doors open both sides, to allow hotel employees access; it does distract somewhat from the general cool ambience of the hotel, but that is a small issue. I would recommend this hotel and enjoy staying here when I am in Portland and need to be near the airport. February 13, 2013
Rated 2 out of 5 by Average room - Poor staff service Room was on second floor and out of the window was the wonderful view of the roof with the fan, heating ducts, etc. It was a Friday night and the hotel was not full so why would they stick you in a room that certainly was showcasing aLoft in the best light? Then they have the marquee expelling the wonderful aBuzz program that offers grab and go coffee & tea but when I went down in the morning the wonderful desk clerk informed me that it only applied to coffee and the tea was $2.00. I said why because the sign specifically mentions tea and she said "I'm just telling you the tea is $2..00". Alright....another great how of the stellar service. At check in I thought maybe I would join the SPG program but after this experience I think I'll forgo. March 9, 2014
Rated 5 out of 5 by Great place to rest, shop, & stopover! The front desks clerks were very warm & welcoming. The rooms were v clean & posh, & had a beautiful layout! Indeed a GREAT place to rest/ stopover, not to mention fabulous shopping across the road! July 11, 2014
Rated 4 out of 5 by Close to perfect The staff were exceptional, friendly, and helpful. First class, all the way. The design and décor are unique and attractive. You feel like you're in a $250/night hotel. The hotel is very clean, and looks new. The rooms are small. It's ideal for 1 person, but if going with a spouse, you'll be crowded. PROS * The hotel is small, so it's easy to get in, and get out. * For some reason, Portland put a mall next to the airport, so that means that there are many good restaurants to choose from. CONS * The shuttle to the airport doesn't run very often, and may stop at other hotels, if needed. * For an airport hotel, it is not sound proofed from the planes that fly nearby. The $169/night felt a bit high, but using the $40 AAA discount made it worth it. If traveling alone, I would stay there, again. May 21, 2014
Rated 5 out of 5 by I love staying at Aloft! The only question I had this stay was around the "rewards program" for not using housekeeping services. It used to be that a guest received a $5 voucher for each day that he/she did not use housekeeping services. I was there for 4 nights and didn't use them once but received no voucher, did you discontinue the program? It was a nice incentive and you could use the voucher at the WXYZ lounge. June 23, 2014
Rated 2 out of 5 by Trying too hard not relaxing This hotel is not great for families or anyone looking for sleep or relaxation. As soon as i walked in there was loud music, unfriendly staff and overload of stimulation. Loud until after 10 and we could hear the music and voices in the courtyard past 12 am.ot conducive to sleeping. This hotel is trying too hard and missing the point June 29, 2014
Rated 5 out of 5 by Friendly front desk As with most Aloft Hotels, you are met with a chic atmosphere once you enter the facility. The modern look of the lobby is attractive and welcoming. The rooms are comfortable and clean. The electronic box allowed me to connect my laptop directly to the TV for watching a movie on a big screen through the use of an HDMI cable. The front desk was friendly and was very attentive to all my needs. A free drink at the bar was offered to Gold SPG members, which was a nice touch. All the hotel amenities were attractive and well maintained. September 27, 2012
Rated 5 out of 5 by Excellent on all criteria I was originally booked for only one night but ended up staying two because I missed my flight. The shuttle driver, Roger, was very kind and helpful and the hotel staff quickly found me a room that was readily available and at a good rate. In addition to the great customer service, I loved the hip, minimalist decor that the Aloft at Cascades has. Also, loved that they use Bliss products. Plus, they are right across some nice shops and eating. They are less than a 10 minute shuttle drive from PDX and the free shuttle runs 24/7. January 16, 2013
Rated 1 out of 5 by STRANGE SMELL The room had a strange smell. We were not told that we could not park and fly unless we booked directly with the hotel. We had to drive to the airport in the early morning because we were not allowed to stay parked at the hotel even though we would have paid for stay and fly. Not enough information and no attempt was made to help us out. June 24, 2014
Rated 5 out of 5 by nice airport hotel it is an airport hotel, but also very conveniently located close to many shops and nice area. Hotel its self is very clean, nice, and modern. July 8, 2014
Rated 5 out of 5 by Happy Surprise! At the last minute, we decided to stay at a PDX airport hotel. The ALOFT was recommended to us. We had not heard of it, but were happily surprised to find it was perfect for us. While it caters to young business travelers, it was very child and family friendly as well. The decor was quite modern with fun references to Portlandia. Entire place was clean, bright and cheerful. Most important to us, the staff were very competent and friendly. The always-avallable snack selection in the lobby was varied and very much appreciated. July 20, 2013
Rated 1 out of 5 by Worst hotel experience of my life Once I retired to get 6 hours sleep before catching my flight, I itched the entire time I was in the bed. So, I scratched for six hours, from head to heel (yes, my heels were itching too) and finally just got out of bed at 2am and the itching stopped. I brought this to the attention of the front desk person and he offered to give me some free toiletries to take with me. No thank you. I've only stayed in one other Aloft in Nashville, TN, and had a great experience. But the Portland, OR, location, was a horrendous experience. December 4, 2013
Rated 4 out of 5 by A Meta-Escape I was relieved to learn that there was an aloft near the portland airport when i was looking for a place to stay during a 'vacation'/out of town family wedding. i've stayed in other cities and, unlike other large chains, have found that i can count on the name to equal a good stay in a clean room with good service. after a week of travel (red eye to boston from los angeles on monday night, two different hotels on tuesday and wednesday with a 6am departure in est to portland), i needed to make use of every amenity. the room is set up with quality coffee and tea. the ambience is minimalist and clean, if a bit neon. the hotel is quiet and the service is great. blackout blinds are a HUGE plus when your internal clock is off. and you truly can't hear the airport, just a couple miles away (if that). courteous desk service. a spectacular bar tender who kept my water full, in addition to my drinks. we talked bourbon and he let me try a few new acquisitions - really, really good stuff. you can count on this staff to stock a unique bar with quality local labels you might not know. a huge family wedding isn't exactly vacation, but i could look forward to coming 'home' at the end of the night. July 9, 2014
Rated 5 out of 5 by Contemporary Loved the Contemporary feel of the hotel. July 7, 2014
Rated 5 out of 5 by Style and Comfort! Much more contemporary than the average hotel. Great style with relaxed atmosphere. Kid and dog friendly is a plus. Great location just outside of Portland with easy access to highways. June 30, 2014
Rated 4 out of 5 by Nice hotel This hotel is situated close to the airport with really convenient and frequent shuttles. There is fresh convenience-store-type food available 24-hours (at a cost) in the lobby, but complimentary coffee in the room. It's also close to a lot of shopping, and the rail line. The room I stayed in was nice and fine for me, but the way it is designed was more for looks than comfort except the closet which was part of a shelving unit and covered only by curtains. I'm not sure I'd chose this hotel for a long stay. September 3, 2012
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