Rated 4 out of 5 by DDG1 This hotel was unique and had great features
I enjoyed my stay at Aloft. The design of the hotel and the rooms was unique, fun, and comfortable. I appreciated the "stay green" opportunity and appreciated the $5.00 certificate for food or drinks that I received for each night that I "stayed green." I would stay at an Aloft hotel again.
May 23, 2014
Rated 2 out of 5 by Lana13 Definitely not for everyone!
Clean and friendly and helpful staff but let down by details like catering: food and setting are no better than airport or road-side cafe style. Also, the deco style (cheap and cheerful) is not for everyone, and the same goes for the rather loud muzak piped throughout the hotel. My room was a little chilly and I couldn't control the air conditioning. The pool is laughably small but the gym is fine. In all not good value for money.
May 6, 2013
Rated 5 out of 5 by MATHALUM Amazing staff!
The front desk staff both in-person and on the phone blew me away. Mario and friends (didn't catch everyone's name) took fabulous care of us and went above and beyond to make us feel welcome and appreciated.
The location/facilities were as great as all my other Aloft stays. The workout room was especially nice and provided guests with a big picture window and complimentary headphones (in case you forgot yours).
LOVED our stay!
April 1, 2013
Rated 5 out of 5 by GJ55 A Great Place to Stay in Blue Heaven
A great location, friendly, attentive staff, and an outstanding, well-kept facility make this one of my favorite hotels.
There are a wide variety of restaurants and a market within walking distance, and if you don't like to drive both Chapel Hill Transit and Triangle Transit stop right in front of the hotel.
I've stayed here many times and the rooms are always immaculate.
I highly recommend a stay at Aloft Chapel Hill.
December 24, 2011
Rated 3 out of 5 by Chip84 If you want to stay in a Kennel then choose the Aloft in Chapel Hill, NC
Beds were not very comfortable. There were dogs everywhere to the point you couldn't get up and down the half-of-the time without having to dodge one. Look I love dogs and have had them all my life, but in a hotel of that level and at that price, if you are going to allow animals then put them all on the first floor so everyone else don't have smell them in the elevators or listien to them bark at night. There are people scared of animals not to mention being alergic to them. In my estimation a pet in a hotel room is no different than smoking you know immediately when you walk in they have been htere.
Finally our air conditioner didn't work and the room was hot. Front desk manager was nice when we checked out and voided our parking due to the air not working which I appreciate. That was uncomfortable, but the animals were a real iritation.
Would never stay there again if I can help it.
March 10, 2014
Rated 5 out of 5 by ABBayArea Excellent stay & will return
Loved the modern architecture and ease of check-in (who needs a hotel desk? Seriously the kiosk was accessible and the staff very, very friendly and helpful). Our family also liked the availability of food and snacks, the Bliss products in the room, and the POOL. Very refreshing after a long car trip!
Bring earplugs for possible flight noise.
April 22, 2014
Rated 4 out of 5 by Paige90 Very Trendy New Look
Loved the breakfast space with the made-to-order hot food option ~ having the pool table in the cozy lobby made it feel like you were hanging out at home. Loved the room layout and the shades were GREAT! Would like to see parking be free, at least for SPG. The only inconvenience was that the man with housekeeping knocked on my door at 8am the day I was checking out ~ that was annoying.
I will be back to the Aloft!
August 3, 2012
Rated 5 out of 5 by Jnise4 This hotel has great features
The commendations are great, the beds are comfortable. The hotel has excellent work out room and the pool is indoors. There is a bar and lounge area that is welcoming. A great stay for the family. The front desk is very professional and friendly. The hotel also; has valet parking which is very convenient.
April 28, 2014
Rated 5 out of 5 by Kay1988 Wonderful visit!
This hotel was great. My husband I just stayed for one night in Chapel Hill. The staff was extremely helpful and even managed to get us into our room early- 11:30 instead of 3!!! The hotel was in a great location and the design was great, so nice, clean, and modern. Very pet friendly as well, our dog was treated as a guest just like a person would be.
Staff knew all of our names throughout the trip.
September 12, 2012
Rated 5 out of 5 by DHerman Only problem was mold in shower and scuttle cover above show hanging open
Also, glass shower door leaked severely no matter what one did to prevent it.
May 30, 2014
Rated 5 out of 5 by Wolfie50 All-inclusive Hotel
My first time staying at this hotel, and I really loved it. The staff was very professional and accommodating. My room was very clean, modern and the bed was so comfortable. Hot/cold breakfast you can purchase in the lobby, plenty of seating, and toiletries also available for purchase. Bonus free shuttle service is a big plus. Plan to stay here again.
March 22, 2014
Rated 5 out of 5 by Olivia2013 Great Service
Right when I walked in I was greated with a smile. Even though I was arriving a little early Corey found a room and got me settled (which was great since I had been traveling since 3:00 in the morning!). He was so welcoming! I have a tough food allergy so it was GREAT to have a mini fridge to keep some goodies in the mini fridge. I will be staying at this hotel again in September!
August 5, 2013
Rated 4 out of 5 by kapw Crisp, Clean, Good Location
Loved the feel of this hotel and the front desk staff was great. Wish the bathroom door had a lock and that the towel bar was better situated, but those are just minor issues. Really do wish the hotel shuttle to Franklin Street had extended hours. Would have used it would it have picked up at night versus shut down by 7 PM. Short drive but having a shuttle would have been great!
July 11, 2012
Rated 4 out of 5 by UNCParent Efficiency
Great stay--rooms are very efficient as is staff. Common areas are comfortable and fun and during evenings busy. Very customer focused around service. Parking convenient and easy. Great location for doing business at UNC or visiting student there.
Only recommendation was that there was no consistency in housekeeping for when they cleaned your room. One day 9:00 am another 2 PM
January 20, 2013
Rated 4 out of 5 by mmcb Mixed Bag
Stayed at the Aloft in Chapel Hill recently for graduation. The rate was twice the normal rate which is expected but the hotel did nothing to recognize that. This is my 4th child graduating from college. The other hotels in which we have stayed have also been expensive for those dates but have done special things for the guests to show that they appreciate the business. One gave us a free buffet breakfast every day and a shuttle to campus
. Other than sticking a flyer under the door that said "traffic is going to be a nightmare" there was no mention of graduation at all.
Although there are some nice features like the WiFi and lots of plugs, I didn't like not having a closet or any drawers at all for clothing. The fridge was nice and I like that they have built in dispensers for bath gel and shampoo (a lot less wasteful). I am clearly not the demographic for this hotel. It is designed for my 20 something children.
May 21, 2012
Rated 4 out of 5 by Fiddler31 Aloft UNC
This was our first time using Aloft. We chose it for it's proximity to UNC Hospitals. We absolutely loved our stay. Nice fitness center, solid breakfast, and good room layout. Because we'll be heading back to UNC Hospitals, we'll be staying at Aloft.
Staff is very friendly, and quick to help get you what you need. And restaurants are close by, within walking distance.
June 20, 2013
Rated 5 out of 5 by Lynn458 The most hip hotel in chapel hill nc
What a great idea! So "green". ...they tried to think of everything! Loved the products in the shower ..no little bottles to waste or think you need to save! Easiest check out! No big cart to balance ...could manage myself! Bar was fun bartender very friendly...had drink specials everyday. They had entertainment one evening...so fun! Great coffee..excellent breakfast!
March 16, 2013
Rated 5 out of 5 by NewToTown Pet Friendly and Modern
We were thoroughly impressed at how pet friendly this hotel was. Dog bowls and a dog bed are already in the room when you arrive (if you let them know you're bringing a pet). Our black lab also enjoyed the many wooded trails directly in back of the hotel (by the golf course). The staff were super friendly too, and the modern decor and features were outstanding.
August 7, 2012
Rated 5 out of 5 by TravelerAA Outstanding staff
I didn't know whether it was Aloft training or southern hospitality but the staff members at the hotel were so friendly, uber-competent and always ready to help. I am a frequent traveler, just in CH for homecoming. These guys were very impressive by any standard. Good little gym, coffee in the room, comfy beds, and size of room also contributed to a great stay.
November 18, 2012
Rated 5 out of 5 by Lindsey Great stay, Bliss :)
Last minute reservations were made for a Saturday - Monday stay, staff was extremely friendly and helpful, room was perfect - very comfortable and very clean - although we did ask for an oversized shower however didn't get it (not a big deal) . Weekend was quiet so we had the bar and pool table to ourselves which was great. They also provide Bliss products :)
January 28, 2012
Rated 4 out of 5 by Parent2013 Modern
Hard to beat the location when visiting UNC Chapel Hill. Overall the hotel is clean, very modern and close to good restaurants and services. I'd suggest the self-park option as the valet service appeared a little slow and chaotic at times. The one big negative for me was the beds - way too hard, platform like foundations and no padding or pillow top surface.
July 13, 2013
Rated 3 out of 5 by fjhopk05 Typical Aloft
This is a typical Aloft. The staff is friendly and the place is clean. The furniture is stark and uncomfortable, including the bed and pillows. There is only one chair in the room and it is a desk chair. There is a couch type thing with no back but it is directly under the TV so not much use for watching a show or sporting event. Over all okay for a night..
December 31, 2011
Rated 5 out of 5 by diente better than expected
Before this stay I tried to avoid Aloft the decor seemed to busy for my taste and I would prefer something plain, but I needed to be near UNC and I had to have certain people near there at specific times. I was pleasantly surprised at how comfortable and convenient it was. Every time I see the patients I had stay there they mention how great the Hotel was.
September 16, 2012
Rated 5 out of 5 by sdhoffma Very cool place!
My kids thought the hotel was very hip and they were glad to stay there. My husband and I enjoyed all the colorful and modern design touches. Our puppy appreciated the comfy bed and food/water bowl. Nice area surrounding the hotel as well. There is a small complex with restaurants and stores right next door. It is also very close to the Chapel Hill campus.
November 24, 2012
Rated 5 out of 5 by eddy1958 Cool and laid back!
The hotel staff is very laid back, even the bartenders which sometimes is unusual. Typical bartenders tend to interact more without prompting but here once you strike up a conversation, they interact with you more. This is a great location with several great restuarants within a short walk. Greatest valet staff ever! Wish the fireplace had been working.
February 25, 2013
Rated 5 out of 5 by diane Great hotel
Everything you need in a nice ultramodern hotel conveniently located. Extra towel, complimentary water, many electrical outlets, alarm clock, etc. The staff was friendly and helpful and there were many varied food items for purchase, including delicious muffins made at the hotel. A pool table was a big plus for us. I would definitely stay here again.
November 18, 2011
Rated 5 out of 5 by DrPain Will be back next year
For those who have conferences at the Friday Center in Chapel Hill, NC you should be staying at the ALOFT Hotel and nowhere else.
May 10, 2014
Rated 2 out of 5 by PrincessPea Disapointing
I have stayed at this hotel a few times and have had good stays, however, this time was not the case. I noticed my toilet , after flushing made an odd noise and then the water drained out. This was in the evening when I was ready for bed so decided to call in the am for maintenance to fix. I called at 7am to report to Eli. I explained the toilet was not flushing and was quite gross. His reply was that no one was there to fix until 9am but I could come down and get moved to another room. I explained that this was not convenient for me, I was not dressed, would have to repack my items etc and asked if they could please bring me key to a new room up to me. He said he was too busy. Upon checkout there was a young woman who assisted, when asked about my stay I explained to her the situation, when then she asked was that all? Didn't offer anything off my bill, nothing to remedy the situation which left me with a very negative taste about this starwood property.
January 19, 2014
Rated 3 out of 5 by DoorSlamHatr Solid for the money....little noisy
Have stayed here a number of times and the hotel is great for the money. However, this stay was extremely noisy as there was a UNC game and it seems like lots of college age people stay here. They were coming in an out of the rooms all night long slamming doors etc. Hotel is a bit on the cheap end so it is easy to hear in the halls.
December 25, 2011
Rated 3 out of 5 by ckhm1st Aloft - still tops but Service @ Chapel Hills...
Great hotel in the spirit of what one expects from an SPG Aloft brand hotel. The staff seem distracted and unconcerned about the comfort of the guests. Reserved two rooms for 2-night stay. Six folks total but only towels for four. Requested more and never received - had to search out and acquire for myself.
December 31, 2012