Rated 2 out of 5 by MJW2014 Thin Walls
The walls were very thin in the hotel and I could hear the child yelling back and forth with his mother all night. I had a hard time falling asleep. Additionally I needed to unplug my fridge because the noise very loud. The staff was great and the rest of the room I loved but the lack of a quiet atmosphere especially when I was trying to sleep impacted my overall impression,
June 15, 2014
Rated 4 out of 5 by AnaB14 Comfotable stay
Great stay. Decent location.
June 11, 2014
Rated 2 out of 5 by Nevergobackhere The air-conditioning system in this hotel room did not work at all.
The air-conditioner started out really strong. It could not be turned lower. Then it would shut off completely and I would roast. Could only sleep for about three hours at a time. And I had to get up and adjust the thermostat. Finally the thermostat completely gave out. I had to ask downstairs to have someone fix the air-conditioning more than once..
Even after the engineer fixed it, , it still only worked for about three hours at a time. The tapwater is totally undrinkable. Hotel only supplied two bottles of water for a three day stay. I was very disappointed. There were no directions in the hotel room for running the lights or the air conditioning.
June 3, 2014
Rated 5 out of 5 by DT1978 Location is super
great for walking to local restaurants and other activities
June 3, 2014
Rated 3 out of 5 by Jennifer2014 No draw space
I recently stayed here with my husband and 2 children. The rooms are VERY small but the worst thing about the room is there isn't any...not ONE draw to put your socks/underwear/bra's in..we had to put it on top of the desk. There were hangers provided but no draw space! Suggestion...get new night tables with draws.
The beds were comfortable. The maid staff was great. If you want your room cooler than the norm 74 be prepared for a LOUD HUM from the A/C unit.
I would not return to the ALOFT.
June 2, 2014
Rated 5 out of 5 by Miste A Better than home experience
The whole experience at the minneapolis aloft was wonderful. Staff was above and beyond. Definitely will plan to come back.
June 2, 2014
Rated 1 out of 5 by economo Maybe you've never heard of a "Reservation"
If not, let me explain. People sometimes call you on the phone and tell you what nights they want to stay at your hotel. You say "OK" and maybe take some info and that's how you and I both know that I'll be staying at your hotel. OK, clear on that? So....I did that. You were one of the hotels with blocked rooms for a conference I'll be attending. I called. You took my info. You said I'd get a call back to sort out my reservation. I figured that, given that I was calling a hotel, you'd, you know, call me back with the reservation. (Hotels are known for making reservations. Hmmm... do you need me to tell you what a hotel is? Maybe not...) So, I didn't get a call back. Then, I called again. You took my reservation information again. I, again, was promised a call back. AT NO POINT did you tell me that you were booked or maybe booked or nearly booked or sorta booked or in danger of getting booked. You just told me to wait. I did. In the meantime, the other hotels reserved for my conference got booked. I called you again. You sounded confused. You didn't have my name or number (which I'd dutifully given you twice) and you explained to me that you were, in fact, all booked up. You also acted confused when I said that I had been told that I'd get a call back. I try to stay anchored to reality and so I don't think I made the two phone calls up in my head. (Oh gosh, if I did, then I have much bigger problems... let's assume I actually did call you and I suppose you can verify that given that some calls are recorded). Anyhoo.... now it seems I'm out of luck since I'm flying in to MN if a few weeks and need a room and, due to your flagrant ignorance as to the nature of a "reservation", I don't have one. Thanks, ALOFT! (And, apple-tinis and other sorta outdated coolness factors notwithstanding, I am super disappointed with this hotel and will actively avoid this brand in the future; all joking aside, I travel a lot and don't have time for hotel staff that is incapable of making a reservation properly.)
May 31, 2014
Rated 5 out of 5 by midwesthelper Fun, clean hotel!
What an awesome hotel! The best ever! Clean, trendy, fun hotel! Will definitely stay again.
May 28, 2014
Rated 4 out of 5 by JEM72 Nice place to stay
Overall this is a nice place to stay. A few minor issues - the shower door didn't fit and a lot of water splashed under it on to the floor, make sure you don't leave anything there. The sink looks great but I couldn't use it very much at all without splashing water all over. Other than that it's a good place to stay - the room was very comfortable and quiet.
May 27, 2014
Rated 4 out of 5 by 111111 great experience
Everything went well, staff was great!
May 26, 2014
Rated 5 out of 5 by masternurse Great Hotel for Business Travel
The food was excellent. Both the quality and the selection of food far exceeded my expectations. It was so easy to eat before and after my busines meetings without having to leave the hotel.
May 24, 2014
Rated 5 out of 5 by kmbe groovy guthrie
Excellent hotel. Bartender excellent
May 23, 2014
Rated 4 out of 5 by Marinka This hotel was located ideally for our stay.
We attended a play at the Guthrie so this hotel was so convenient. The staff gave us helpful information for places to eat and coffee the next morning, again within walking distance. We were surprised that there really was no hotel parking. The public parking ramp was close by, which we used, but thought maybe the hotel would have compensated for its use.
May 22, 2014
Rated 4 out of 5 by SmurfetteOK Not so friendly
My conference was at another local hotel. The staff at the conference hotel were much more friendly to me than the staff at the Aloft where I stayed. It seemed like the staff at Aloft were more concerned with acting like they were better than everyone than providing customer service.
May 20, 2014
Rated 5 out of 5 by Amylynn4487 Comfort and relaxation
I had such an incredible week at the Aloft in Minneapolis. It was perfect comfort and relaxation while I was there. The staff was so accommodating and very helpful when I was there. Its a beautiful location and the room was more then enough for my stay.
May 19, 2014
Rated 5 out of 5 by Lbarrows Fantastic hospitality
This is such a wonderful place to stay when you are in the Minneapolis area, especially if you are going to the Guthrie or on a biking outing. Rooms are modern, spacious, and comfy. Great beds, cool shower set-up. They have a seriously marvelous staff and the lobby is happening in the evening. Highly, highly recommended if you are looking for an inviting, contemporary hotel stay.
May 19, 2014
Rated 4 out of 5 by MSP1 Business Traveler Friendly
Attentive, responsive staff; great selection of on-the-run refreshments; great bar area -nice selection of drinks and meals -the beet salad was one of my favorites. Walking distance to great restaurants as well.
May 18, 2014
Rated 3 out of 5 by Kathy103 Lovely but lacking
First of all, the staff was excellent and very responsive. the room was quiet. My husband and I did not like the layout of the room. There was one chair and little space to move around.We like to have the bathroom door to close all the way. The channels on the television are somewhat limited. One could find a greater selection at a less expensive hotel. Parking was an issue. We arrived and parked in the designated hotel parking garage and had to pay $8 in cash for a one-time performance fee at the Guthrie even though I tried to explain that were staying at Aloft. Upon leaving we also paid for hotel parking. At the front desk, the only explanation was "We've had problems with parking."
We did not want our room cleaned and hung out both the "go green" and do not disturb signs. It was cleaned.
When leaving I agreed to have the receipt emailed. After 3 days, I had to call the hotel because it had not arrived.
For what you get I feel the hotel is overpriced.
May 16, 2014
Rated 5 out of 5 by Walhalla Very Nice
I stayed at the Aloft while attending the "bush connect" Conference, and for the Aloft to be very nice and would stay again.
May 15, 2014
Rated 5 out of 5 by Lyn46 Lila loves ALoft
My ten year old granddaughter loved the design of the room, the cozy beds, and the food & beverage bar. This place rocks!
May 15, 2014
Rated 5 out of 5 by Minimorrie A total winner!
My 87 year old mother stayed here with my sister. They loved the hotel, with it's hip features. However the staff won them over,the were able to fulfill every request quickly.
This is now where all my guests will stay.
May 13, 2014
Rated 5 out of 5 by Todd21 Look, feel and Customer Service
Love the look feel and the level of Customer Service was amazing.
May 13, 2014
Rated 5 out of 5 by Dc71 Hotel is close to downtown attractions
Hotel shuttle services makes this hotel great to near by restaurants
May 12, 2014
Rated 5 out of 5 by Mikki40 I was very impressed with this hotel
My friend and I wanted a quick girls getaway for the weekend and we chose this hotel. Everything was great from the minute we walked into the hotel until we left. The friendliness of the staff was a huge hit for me. We will stay at this hotel again when traveling to the cities.
May 5, 2014
Rated 2 out of 5 by cahi0033 If you're getting married, don't stay here.
A modern concept with very sterile features, this hotel has a facade of luxury. The beds and the pillows were hard.
This hotel has no amenities. This hotel does not accommodate wedding groups well, even when you pay extra for it. This hotel only gives the bride and groom a free room if 20 rooms are booked; most hotels do it anyway. The rooms were small. They lacked any reason to stay in them.
The only bright spot was the bartender and her knowledge of beverages and her personality.
No free breakfast. No wine hour. No treat upon check-in. Worn down walls and furniture. Pool says open all night but closes early.
April 28, 2014
Rated 5 out of 5 by Sammer Nice hotel
We wanted to stay downtown close to Target Field since we had tickets for Saturday and Sunday games. We liked the hotel but the parking situation is not ideal, especially when we left in a torrential downpour.
We had pizza at the bar Sat. night - very good. Great bartender, she deserves a raise!
April 28, 2014
Rated 4 out of 5 by Mark101 Nice stay.
Nice, quiet, and comfortable room. Close to University of Minnesota. Bike rentals just outside the hotel.
April 24, 2014
Rated 4 out of 5 by kmichele7 Check out process put a damper on my stay
I enjoyed my stay. Happy Hour Staff and bartender were very pleasant.
April 11, 2014
Rated 2 out of 5 by mudduck47 18 Wheelers Aren't Heaven
The 18 wheeler earth movers and dump trucks moving down Washington Street don't make for a heavenly sleep. I was Washington Street side and there large trucks generating noise in the early morning hours that woke me and made returning to sleep impossible. While other recommend the hotel to me, I would not do to others.
April 11, 2014
Rated 4 out of 5 by sleepytime great features and great location
Enjoyable stay at Aloft. The staff was welcoming, friendly, and helpful. The room was clean and well-appointed. Despite the very comfortable bed and linens, I didn't sleep well due to loud laughing and yelling by guests in the hallway at 2 a.m. one night and then someone talking in the parking lot below my window (I was on the 3rd floor) at 3 a.m. the following night.
April 7, 2014