Rated 4 out of 5 by Kenandstacey Fine stay in room 240, except the water pressure
Very friendly, helpful staff (especially Amy), and welcoming to our dog. Facility is attractive, modern and new, which is why I was surprised to see frayed carpet at the joint with the bathroom tile, and the shower door was mis-aligned such that the door slammed on glass, not the silicon gasket. The only major complaint is that with the water restrictors in the sink and especially the shower, water flow was inadequate. I could not rinse the shampoo completely out of my hair.
November 3, 2013
Rated 5 out of 5 by JPouzo Outstanding staff. Very friendly and welcoming
The bar staff makes your visit so fun and the front desk staff is awesome
October 25, 2013
Rated 1 out of 5 by Akshay Good design with missing details
I liked the hotel bedding (had a great sleep) but there were several things that I couldn't help but noticed.
WIFI speed was not good enough to do anything more than checking emails. Don't even think about using VPN or watching movie on internet.
Having gym facility is great but machines needs repair work. Several buttons were coming loose and cardio belt needed servicing.
Breakfast should have been complementary with the price people pay for this hotel. Coffee was great though.
I don't think this is a kids friendly place looking into the fact that bar is right at the entrance, bathrooms have standing shower and all furniture items have sharp edges.
Its a good hotel is you just want a place to have a nice sleep and drink.
October 8, 2013
Rated 4 out of 5 by tlillie420 The place just has a good vibe
Me and wife were very over due for a night away and I was very happy I chose this place. It was fun from start to finish
October 7, 2013
Rated 5 out of 5 by Waverly Five star
Loved design and setup.couldnt believe the up attitude of the staff. Lobby and food on the mark.And if that is not enough pocketbook left behind and returned intact!.Wish I could find this hotel chain everyplace I go.
October 6, 2013
Rated 2 out of 5 by Thegoo32 Problems
I was in the lobby, needed to go to men's room and the toilet was stuffed with urine and bowl movement. I pointed out to the staff at the desk and they said it should be fixed soon. I waited one half hour and tried to go the the men's room again and guess what, it was still there. I had to go up to the 4 th floor to my room and that made me late to my party. Also, the lighting in the room was not adequate and why were they knocking at my door at 8 am to clean the room? Was not a good stay.
October 6, 2013
Rated 5 out of 5 by DogLover111 What dog friendly place !
What a great experience. 1st time staying at an Aloft. Would definately go back. Dog was very welcome -- put us up in a lovely room -- sometimes hotels have "dog rooms" that aren't as nice a the rest -- not so here -- dog was also welcome in the lobby. Was able to eat both dinner and breakfast inside with the dog. Pleanty of seating w/ couches, chairs and tables in the lobby area. Staff was also very friendly.
September 25, 2013
Rated 5 out of 5 by meliss82678 Trendy and Fun Hotel in the Middle of the 'Burbs
I would definitely recommend this hotel. It was clean, the staff was friendly, the rooms were comfortable, and the vibe was fun. They have a small but nice gym, a pool that I didn't use but nice to know is there, and a great little bar area. I would definitely stay there again.
September 21, 2013
Rated 5 out of 5 by Weskimrg Our go to hotel
We have stayed at Aloft Lexington several times this summer. We like the proximity to the highway . The staff is always very professional. It is fun to stay here -- you don't always feel that way at other hum drum hotels.
September 15, 2013
Rated 2 out of 5 by okeydokey Not so great but helpful staff.
Air conditioner fan speed not controllable-blows too hard directly at the beds. Had to put a pillow over it. Shower floor very slippery. I found the beds to be extremely uncomfortable, hardly slept at all. Lost reception in the middle of watching a movie.
September 13, 2013
Rated 5 out of 5 by Tootz Always stay here when visiting Boston
Right where we need to be and within driving distance of public transportation and visiting friends and family.
September 1, 2013
Rated 3 out of 5 by AloftStay Lexington Stay
The location was good for the work I needed to do, but the stay was not that good - the flurorescent lighting made the room feel cold, and I had to take a cold shower one morning, and there was someone in my room the second day while I was out repairing wall paper, and my room smelled of strong glue all night.
August 29, 2013
Rated 4 out of 5 by SKA59 Functional, friendly and fun
Hotel has all the basics plus some extras. Nice people, well stocked snack corner, nice bar, friendly staff, good gym, and modest but clean rooms.
August 25, 2013
Rated 5 out of 5 by MassResident MAresident
Efficient room and hotel is close to highway for easy access. Only wish is that there is a towel hook on the wall right outside the shower.
The parking lot gets very full at night.
August 24, 2013
Rated 5 out of 5 by Spypondmom This Hotel Was a Visual Delight
From the moment we walked into the bright and colorful registration area, we were in awe of the design and details throughout. The walk down the hallway to our room was under sunset colored ceilings, door frames that seemed to span from the high ceilings to the floors and there were subtle reminders hanging on the walls beside the elevators that this is a smokeless zone. The room was elegant yet not overly flashy and exuded an air of comfort and warmth. I was truly happy to have spent time there and look forward to the experience again.
August 21, 2013
Rated 5 out of 5 by traveler1234567 This hotel is great!
The rooms are very clean and modern. I recommend them.
August 19, 2013
Rated 3 out of 5 by Loxanna Make sure you have a car!
Make sure you have a car. Location was convenient for coworkers to pick me up on the way to work, BUT there is no place to walk, and the hotel shuttle to Lexington Center has limited hours. I took the shuttle for dinner, and was given the phone numbers of three taxi companies. Two of them had no cabs that night, and the third one kept me waiting an hour. Finally I called the hotel, and Amy sent Branden to rescue me! Rooms are nice.
August 18, 2013
Rated 5 out of 5 by SC42 Great location, very comfortable.
Better then the other SPG properties in the area.
August 17, 2013
Rated 4 out of 5 by kj24 Not this time
I've stayed here a few times before and service was great, the room was great. However, this last stay was less than desirable. I was asked for ID when no one else was and had never been in the past. The thermostat in the room didn't work properly, and the iron ruined my dress. When I mentioned this to the staff, nothing was noted about it. I didn't even receive the standard 'how was your stay?'. Not sure what happened, but I may skip the stay here on my next visit as I come to this area at least once a month.
August 14, 2013
Rated 5 out of 5 by AS1234 great features
This hotel was a pleasure to stay at. Unfortunately, I was never notified my credit card would be used to authorize the room and that the authorization would not clear until after I checked out of the hotel. I also had to switch rooms because I was given 2 beds though I requested 1. The staff was unable to take my credit card information off the previous room, so I was essentially charged for both.
Luckily this was resolved fairly quickly, and the charge is no longer on my account.
Aside from that one snafu, I had no issues staying in this hotel and felt it was a very pleasurable experience. The cleanliness and design of the room was nearly perfect, and we experienced no issues during our stay.
August 5, 2013
Rated 3 out of 5 by mminkw checkout
Had challenges getting bill correct. Could not tell me if the account had been paid at all with a deposit. Had to call back to hotel. Just a challenge to get bill sorted out.
August 2, 2013
Rated 3 out of 5 by Hoteler Cleanliness - lack thereof
We used the green option (no fresh sheets/towels). I did expect the room to be vacuumed, etc. Basically all the same stuff except for the sheets and towels being changed. Instead it meant they DID NOT EVEN ENTER THE ROOM! Trash was still in the wastebaskets, dirt on the floor from the prior guests. And on that note, the comforter had blood drips on it. Not from me! Yuck! I slept without it. Never got my $5 off either for using the green option.
Other than the cleanliness issue, the hotel was great.
August 1, 2013
Rated 2 out of 5 by vawoods what happened to the comfortable bed?
Prior stays at this location were great. Not sure what happened:
1. the queen size bed was like sleeping on a hard table. the second night i arranged all the pillows i could find in order to create a secondary matteress.
2. got in early evening and when i asked the person at the desk where i could get food i could have swarn she said either room service or the bar. when i got to my room and didn't see a menu i called down and she said there was no room service just the bar. her english was difficult to understand
3. i asked the front desk if there was anywhere close that i could get something to eat and she said no. i found out from both a colleague and another patron that there were places to go within a walk or short drive.... very disappointing.
3. went to the bar and sat there (there were only a couple other patrons) but the bartender (female) was busy talking to a male patron and i had to go down and try to politely ask for a menu. she said that she hadn't seen me. she was nice after that but really?
i was very disappointed with the stay and will probably try other hotels next visit.
July 24, 2013
Rated 5 out of 5 by snickers5 modern and clean
Did not spend much time in the hotel as i was visiting my daughter who lives in Belmont. But we were in Boston on a 97 degree day and were so relieved to sleep in cool comfort. We did not interact with hotel staff much - mostly check in and out but it was modern, clean and cool !! Would go again in a heartbeat !
July 22, 2013
Rated 4 out of 5 by Hutze Nice modern hotel
We liked the modern decor and everything else in the room EXCEPT the noisy airconditioner and the much too heavy winter blanket on the bed.
Considering the noisy airhandler and the fact that one cannot open a window in the cooler seasons would prevent us to come and stay there again
July 20, 2013
Rated 2 out of 5 by Doc17 What happened?
When first opened, this was a fun, clean and bright hotel with friendly staff . Now, very different. We were not greeted and throughout our stay half the time we went to the front desk we had to wait as they were texting. Two nights our room was not cleaned. Two nights there were events that precluded us being in the lobby. Overall, a very disappointing time
July 15, 2013
Rated 3 out of 5 by Tronster Bed
Bed is very. Hard. Woke up with A backache every morning. BUT the shower was heavenly
July 13, 2013
Rated 5 out of 5 by Molli Great 5 bone destination traveling with 4 legged family member
Techy, no frills: This place is perfect for trveling with my dog. Although the website indicates they have dog bowls and beds, you must have to request them, as our room did not, however we came equipped. The dog was absolutely no problem, nor were any of the other dogs on our floor. EASY to travel with my Paddy! Sort of like being back in a college dorm, no frills, however excellent staff service , friendliness, and totally dog-accomodating.
July 8, 2013
Rated 5 out of 5 by LisaMarie Amazing!
My husband and I took our teenage son to Lexington for a long weekend for some historic touring. I surprised them with this unique hotel. They actually at one point said the hotel was their favorite part of the trip. Such a fun and different hotel experience. We loved it!
July 3, 2013
Rated 3 out of 5 by daviscpa Loosing the Edge
I used to love this holel chain. Good, Clean, Up to date. Efficient. Courteous.
Unfortunately during my latest stay they did many things that were disappointing. Here are a few. One morning there was no hot water in the hotel. When I called the front desk, they dismissed it, and every time i tried to discuss it with them they were uninterested in the inconvenience it caused.
There is some system that switches off the AC at night when you turn the lights out. Consequently, the room gets to warm at night.
the room was not cleaned properly every day.
July 1, 2013