Aloft Portland Airport at Cascade Station

  • 9920 NE Cascades Parkway
  • Portland,
  • Oregon
  • 97220
  • Estados Unidos
  • Mapa

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Rated 4.2 out of 5 by 269 reviewers.
Rated 5 out of 5 by WEDDING GIFT We gifted a wedding night to dear friends, I caleld Aloft and asked that they give special attention to the Raney's as we are SPG Preferred as well as Westin owners in Maui. We just found out they did an amazing job, giving this young couple snacks, etc. and most importantly meal vouchers which on this low budget (why we did the room as a gift) were literally GOLD. Thank you so very much bottom of my heart. September 18, 2013
Rated 3 out of 5 by very poor service in bar/restaurant Stayed here for two nights while escaping real estate showings of our home. the room and facilities were excellent. housekeeping was friendly. the trouble was that the service in the bar/restaurant was terrible. the first night we were not greeted for over 10 minutes and had to go looking for our own menu. the guitarist prompted us to move to a better table at which point we got better service from the waiter - but he never asked us if we wanted anything else and we had to go looking for our bill when we were ready to leave. while we were there the entertainer made comments at a female guest to the audience on the microphone that he would ask her out if she wasn't married - which was totally offensive. the next night we had a $5 coupon for the bar as an incentive from the hotel. there are a gizzilion better restaurants in portland where we could have eaten. the waiter took our drinks but when he brought them he didn't bother to ask if we were ready to order food. many minutes later I resorted to I making eye contact and waved at one waiter only to have him turn away and go into the kitchen. I had to go order at the bar and when the food finally arrived the order did not arrive as I requested. I couldn't remedy my order because no one bothered to ask how things were... by the time the food arrived our drinks were low but the waiter just plopped down the food, walked away and did not ask if we wanted more to drink... not even water. about a 1/2 hour later when I finally caught the eye of the bartender and waved at the bartender he called out at me from the bar 20 feet away instead of coming over. by the time I got my second beer my food was cold. also, the pizza was terrible. cost $10 for what could be a $2 frozen pie. I noticed that even a large party of 15+ people was left to order drinks at the bar while the staff chatted aimlessly behind the counter. before long this large party dwindled away. I even saw staff try sips of liqueur as my drink sat empty! many tables had empty drinks. It really seemed like the goal of the staff was to never leave the bar - yet this is a place that has table service. This place could sell a lot of food/drinks if only someone would ask! In my experience this is a problem not necessary with staff but with poor management and training. It is unfortunate that the hotel is so nice, yet has such bad service that makes it feel like a two-bit place by the airport. It could be a great party spot for locals and travelers alike, if only the bar/restaurant staff acted like they wanted the guests to be there. March 31, 2014
Rated 4 out of 5 by Unique hotel Aloft is an unique hotel. Rooms are very well laid out with lots of storage. Mattresses are very firm. Lobby is great for getting together with friends. Hotel staff is very helpful. Location is great. Several places to eat and shop close by. February 15, 2014
Rated 4 out of 5 by This hotel was great The only thing that I would have liked that the hotel didn't have was a hot tub. The pool was very good though and we were the only people there. Our room was very nicely appointed with everything that we needed. We were greeted by very friendly staff during check in and the staff was most helpful in assisting us with directions during our stay. January 6, 2014
Rated 5 out of 5 by Comfortable and all around excellent hotel The biggest plus of this hotel was the comfort of rooms - the bed, TV, shower, layout, all excellent. To top that off, it has a spacious and well stocked gym (a rarity in the hotels I stay) where couple of us were able to get our workouts in without feeling crowded. I did not use the pool, but it looked clean and well tended to. The next time I am in Portland I will check this hotel first. October 5, 2012
Rated 3 out of 5 by good choice good choice. stayed here many times. first time on fifth floor...dissappointed with noise level from hvac system noise coming from shower area. February 26, 2014
Rated 5 out of 5 by Love ALOFT Love this chain of hotels - March 6, 2014
Rated 4 out of 5 by Posting Make A Green Choice Credit The hotel is located next to a Outdoor Shopping Mall with decent restaurants located in them. The hotel staff is very nice and professional. It would be nice to see the posting of the Make A Green Choice Points to my SPG Account much quicker. It usually takes 2-3 weeks for this posting to occur. All other Starwood Hotels I stay in post with 48 to 72 hours after I check out. June 29, 2013
Rated 4 out of 5 by For the Male Traveler under 40 The aloft is a very neat and clean, non-traditional hotel that has the basics for a business traveler. It lacks a touch of luxury, which is likely not important to many male travelers. The lumpy pillows were a surprise for a hotel that appeared not to be the old. The simplistic styiling provided just the basics and less than more traditional hotels for the same price. February 28, 2013
Rated 4 out of 5 by Reliable hip hotel near PDX A good choice near PDX with airport shuttle and public transport to downtown Portland. February 25, 2014
Rated 3 out of 5 Sorry, can't help Stayed here for one night before an early trip back home. The girl who checked us in was exceptional. But we reserved a king and were told there were no kings left... We get upstairs and I just got a not so clean feel from the room. My 15 month old was walking around the room after a long day in the car and her socks were filthy from the carpet and bathroom. Shower didn't seem too clean and very annoyingly the toilet seat wouldn't stay up long enough to pee. I had to simultaneously hold it up and pee. Worst though at checkout, I was charged the wrong rate compared to what I had booked the room at. I pointed this out to the person at the desk and basically was told "sorry, can't help..." When I called the hotel when I got back home an extremely competent person helped and fixed it but why did I need to go through the hassle. The location is great but there are like ten other hotels in the same area that I can go to next time... March 21, 2013
Rated 4 out of 5 by Oregon The service people had big smiles and were very helpful when the printer jammed while we were printing out our boarding passes. They fixed it immediately and were friendly. I would suggest that another chair in the room would be helpful. Also, don't like the dark gray walls - seemed depressing. Do like the shelves across from the sink in the bathroom. It made storage very organized. Also like the long couch-type across from the beds for putting suitcases on. We had friends over and sat in the lobby for several hours. We ordered cokes in a can and the bar gentleman came over and brought glasses with ice in them. VERY NICE! The location is great for closeness to the airport and the shuttle service is great! We also enjoyed being so near restaurants. There are many pluses about this hotel. Just wish the rooms were brighter and lighter in color and better lighting in the bathroom. The large shower head and shower itself were nice. September 16, 2012
Rated 5 out of 5 by 1st time but definitely not the last... Front desk staff was awesome! The only suggestion I would make would to be to explain that the shuttle was a Sheraton / Hampton / Aloft combined shuttle and yellow in color. 1st time users may not realize this. I frequently stop in Portland on my way to Hawaii and will ALWAYS stay at Aloft from now on and when available, stay at Aloft properties when I can. March 21, 2013
Rated 4 out of 5 by This Hotel is comparable to a boutique hotel This hotel is comparable to a boutique or a 3 1/2 star hotel. The design is contemporary and the room is clean. The only issue we have are the staff's attentiveness to the guest's needs. We did not exactly get what we requested even though we were told that our request was noted. Other than the less exemplary customer service, the hotel was good overall. September 3, 2013
Rated 3 out of 5 by noise problem during the whole night there was loud noise from some kind of pump or ventilation system, starting every 10-15 minutes for a couple of seconds, really disrupting my sleep the noise source seems to be on the corridor, and not in the room or another room above/left/right everything else would be great, but that was a serious problem (I had room 223) September 30, 2013
Rated 5 out of 5 by I will look for Alofts wherever I go! We like Starwood properties and were excited to try an Aloft. It was terrific and I will try to find them wherever I go. The vibe is hip and fun without being pretentious. Pool table in lobby. Nice pool & fitness room. Delicious, fresh, hot breakfast sandwiches. It had everything we needed.Also conveniently near stores (Target)/restaurants/yogurt shop. November 1, 2012
Rated 4 out of 5 by Great Places Aloft met & exceeded my travel needs. The staff were very helpful, even remember me from when I called and booked the room. Very helpful, good follow through. PDF email reciept arrived without me asking for it - thank you. January 27, 2014
Rated 5 out of 5 by Feels Like Home I really like the casual yet refined ambiance at ALOFT. The staff is friendly and welcoming. The rooms are comfortable and have some very fun touches......the alarm clocks are very cool ! The hotel has plenty of getaway spots to sit and relax. The bar is fantastic and a comfortable place to spend some time. I enjoyed my visit very much. July 15, 2013
Rated 5 out of 5 by Great Location Came up from Central Oregon to attend the Women's Expo. Loved being a short walk from the train. It was a great location for our many adventures. We were concerned about the airport location but we never heard a plane or train. Also, we enjoyed the live music on both Friday and Saturday night. The hotel was clean, well supplied and FUN! March 13, 2013
Rated 5 out of 5 by MINIMUM NIGHTS REQUIRED I have stayed at this hotel for the last 4+ years on a weekly basis (since they opened). They have recently implimented a 2 night minimum during thier busy times. This does not work well with my schedule and may force me to stay elsewhere. Very disappointing. If two nights isn't a problem for your travels I would recommend this hotel. July 18, 2013
Rated 3 out of 5 Close to the AIRPORT The hotel is very close to the airport and has many stores in walking distance. Unfortunately, during my visit the internet was down - not good. The bar while it was open at 11pm PT, the wine options were limited. The bar was out of several items listed on the wine list... not good. For a one night visit - the hotel is a good option. April 8, 2013
Rated 5 out of 5 by Great Stay! We stayed here for a road trip on weekend. Here are the reason why we love our stay: - Spacious and comfortable room - Professionally clean - Love the bed! very comfy ! - location close to airport and walking distance to a mall with restaurants and shops - 15-18 mins drive to downtown - wifi is fast - free parking November 12, 2013
Rated 5 out of 5 by Clean and comfortable I stayed one night with my Mom on a leisure trip to Portland. The beds were very comfortable and the room clean and modern. The lounge had live music and decent food. We were pleasantly surprised to be able to just stay at the hotel after a full day of shopping and had all our needs met. Highly recommend and will visit again. May 20, 2012
Rated 4 out of 5 by The Hotel Lobby is warm and inviting for the entire family I love the relaxed feel you get when you stay with aLott. I came to visit my daughter and grandkids and picked this hotel becuase the ammenities are good for adults as wells as children. My daughter and I were able to relax by the pool table with a drink while the kids played pool. The music in the evening was a great bonus. January 20, 2013
Rated 5 out of 5 by Portlandia! Terrific overnight as part of the "Portlandia" package: Two signature cocktails, souvenir glasses, the Season One and Two "Portlandia" DVDs, the "Revel in Portland" book plus the usual terrific aloft Cascade Station room and staff at an excellent price. "Put a bird on it" and you have all of the ingredients of a great stay. March 19, 2013
Rated 3 out of 5 by Not as good as expected Only one wash cloth I the room upon checkin. My wife tried to use the lotion provided and found it to be empty. Crib provided was very difficult to use for a baby that wakes up couple hours. The was to deep and was set up for a toddler. Carpet padding in the halls was nice but it made it difficult to roll luggage. July 14, 2013
Rated 5 out of 5 by Very impressed The look is very contemporary, not too modern yet practical. I love the layout of the room. The location is ideal also. Many shops (best Buy, Ross) and restaurants (Red Robin, Buffalo Wild Wings, IHOP) are within walking distance from the hotel. My next trip is in 6 weeks; I will definitely stay here again. September 19, 2013
Rated 4 out of 5 by "techie" hotel We decided to try this hotel because it was close to the airport and we could leave our car for 6 nights and still get a good room rate. It was a fun experience for us "older" ones. We loved the modern take. Great shower and nice bathroom amenities. Will definitely stay again December 7, 2013
Rated 5 out of 5 by They make everything sooo easy This is a great limited service hotel. Fun location, convenient to the airport, freeways, and mass transit, and well equipped with a great pool and fitness center, cool lobby bar with occasional live music, and quiet comfortable rooms. I stay here almost monthly, and they've never missed on a single detail. October 3, 2012
Rated 5 out of 5 by Amazing staff!! I stay at the Aloft at Cascade Station every week and have done so for almost 2 years. I keep coming back because of the staff. Katie and Kayla greet me upon my arrival, always with a big smile. Kayla has gone out of her way to provide for my needs, sometimes without my asking. Katie has provided information on shopping, dining, and anything else I ask. One evening upon my return from work, I found an adorable cat fashioned out of towels with a happy note from Kayla and Justine. These special touches mean so much when you are away from home. Cheryl and Gerard are my morning "greeters" and always have kind words for me. Kristine, the shuttle driver is great as well - always a kind word and fun conversations. Finally, Asaahd (sp?), the bartender can mix up anything for you and is very creative in the food department as well. Like everyone else there, he is friendly and always greets me with a smile.You must try this hotel. You will be extremely impressed with all the great staff here. May 10, 2013
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