Rated 2 out of 5 by Steve This hotel was not clean
The refrigerator had really old leftovers from a previous guest. The elvators were printed up and generally the hotel was not as clean as you would expect from a newer upscale hotel.
February 25, 2013
Rated 5 out of 5 by jennjan1 This hotel has clean and spacious rooms!
The check-in process was fast and friendly. The room was clean and spacious! I love the loft layout of the room; so modern and fun! Thanks for a great stay! The staff is wonderful.
June 5, 2012
Rated 4 out of 5 by DEJK Shower
I stayed on the 6th floor and the water in the shower barely worked. Upsetting to wake up 2 days in a row (second one after I made a call for service) and have NO water pressure.
February 7, 2013
Rated 5 out of 5 by KSUMIKE Great place to stay
We loved staying at the Aloft in Leawood. Great location, staff was super friendly and helpful and the hotel was very modern and comfortable. We plan to stay there again soon.
December 7, 2011
Rated 2 out of 5 by Madguest Cannot handle the reservation process
Too many problems to describe here. I definitely will not be staying at this Aloft again. I'm considering staying away from all Starwood properties.
June 9, 2013
Rated 5 out of 5 by Jaiowa Beautiful hotel
Add in your info about parking being next door. Only me so not a problem but if I had more luggage it would have been a challenge. Awesome hotel and perfect neighborhood.
May 10, 2012
Rated 4 out of 5 by Rictor Nice getaway for a staycation.
We have stayed at the ALOFT a couple times to enjoy a night out, dining, movie, etc. The rooms are modern and very fresh. The location by the Town Center is great.
February 17, 2013
Rated 2 out of 5 by Trav12 Leawood Aloft December 2012
SHade in the room did not work, toilet paper missing, the shampoo was also missing.
Once I pointed these out they were fixed althoug it took the shade issue twice.
December 10, 2012
Rated 5 out of 5 Wonderful Stay!
This is a fun place to stay. The people are friendly. We will stay here again!
July 28, 2013
Rated 5 out of 5 by Mikes The best hotel I've ever stay
Very well designed hotel! My family and I enjoyed the time we spent there! Very good location! I would highly recommend to stay in this hotel!
April 29, 2013
Rated 4 out of 5 by Brit79 Great hotel!
Really enjoyed my stay at the Aloft. Great hotel. Fun atmosphere, friendly staff, clean, modern decor and killer location. Would highly recommend.
July 16, 2012
Rated 4 out of 5 by AJJP Conference
This site prvided an excellant venue for our 15 people conference. The lounge area was a great spot for members to congregate in the evening
November 20, 2012
Rated 2 out of 5 by brenda247 Very rude front desk staff
Horrible check in service. Staff was very condescending! I could not believe they did not offer pay-re view movies.
May 27, 2013
Rated 1 out of 5 by Curly1 This hotel is overrated
Stayed at several hotels in this price range and their ammenities are much better. If not for the location this hotel is overpriced.
December 12, 2012
Rated 4 out of 5 by Dogs Great location for weekend get away
The hotel offers all the essentials. Clean, compfortale, and affordable. Loved the Bliss products!
June 3, 2013
Rated 4 out of 5 by Nece Has nice no fuss accomodations and ideally located to walk to great resteraunts and shopping.
Nice way to stay at a hotel, if you're not "high maintenance", Friendly staff and very cool lay out.
May 22, 2013
Rated 4 out of 5 by BishopJ303 My stay was wonderful
nice thanks for everything some of the front desk were not helpful
June 24, 2013
Rated 3 out of 5 by rwhorra Noise
The Music was very from outside I could here it from my room #626.
June 23, 2013
Rated 4 out of 5 by Iasunrise Great location fun atmosphere
Enjoyed the stay. Water pressure (shower) was weak which was frustrating. Staff are friendly
April 24, 2013
Rated 4 out of 5 by dj57 nicely done
The rooms are efficient and just the right size. If the AC was just quieter this would be 5 stars.
September 30, 2012
Rated 3 out of 5 by c9070 Attending for Work
This is a decent place to stay. The rooms are clean and the staff is friendly.
June 11, 2012
Rated 4 out of 5 by DDAYNE Great concept
I love the urban feel of aLoft - the minute I walked in in knew I was in a W property. The design is hip & I liked the great use of space. A few downsides, however: The bed was not comfortable! I prefer down duvets & pillows (the synthetic caused the sheets to slip and get tangled throughout the night).. The window air con unit was very loud & caused my sinuses to dry out. The music was way too loud in the pool area to relax. The felt curtain fabric for "the closet" seemed cheap. The magazines in the rack were curled (maybe hardback books would be a better choice?)
Somehow during check-in, my registration (including credit card information) was mishandled and the next morning it took over 20 minutes for staff & management to figure out that I was NOT a no-show and actually inhabited my room. (Good thing another guest checking in wasn't given my "empty" room. The staff, however, comped my breakfast for this inconvenience and also found a way to extend my stay an extra night (the hotel was originally "sold out" for that night) so that I didn't have to move to a different hotel.
I will consider staying @ aLoft again when I have business in Overland Park - but maybe I'll ship my own bedding so I can give a 5-star review.
July 28, 2012
Rated 5 out of 5 by Tony47 great location, well designed, very easy
simple, attractive, comfortable. Easy and convenient and clean
August 22, 2012
Rated 2 out of 5 by KW54 Not for Out-of Towners
Once inside the hotel, all was good for the most part. My main frustration with this hotel was the lack of signage to find and park and difficulty checking in.
First, I couldn't find the hotel from the street. It's in a cute shopping plaza, but there was zero signage as to where the hotel was. Once I found it, I drove up to the front to check-in. Well, there were only three parking spots available (which were taken) and three cars were double parked. I drove around three times before I found a spot across the street/circle from the hotel. Also, when I left the next morning at 6am, the same cars were still parked there.
It was great that parking was complimentary, but finding the hotel from the parking garage was difficult as it was not attached to the hotel, and there were no signs pointing you in the right direction. Since I drove around three times before I checked-in, I somewhat knew where I was. But had I not, I would have been walking around, with suitcase, trying to find the hotel.
And lastly, I appreciate wanting to go green, but a shampoo and conditioner in one is not always friendly to many women's hair and the lack of water pressure (assuming to save water) doesn't help to wash out the shampoo/conditioner.
This hotel seemed to have a great nightlight and tons of restaurants around. But overall, it was extremely difficult to find/park/check-in if you weren't from the area.
August 12, 2013
Rated 4 out of 5 by happi2me it's really a loft
Very mod..the blue soap should be commercialized
April 19, 2013
Rated 4 out of 5 by MCMCMC Nice Hotel, Great Location
Overall nice place, nice staff, location is terrific.
September 6, 2012
Rated 4 out of 5 by john39 the hotel is in a fun area with things to do
breakfast items are a little pricey
February 11, 2013
Rated 2 out of 5 by WeddingCamper Know Your Promotions
I booked my room through my iphone spg app. I was interested in earning star-points as a new member. My fiance and I decided to stay at this location because it was near many of the venues we were visiting for our wedding in KC next October. I will not be recommending this hotel to my guest. I originally booked online for 2 nights we decided to stay another night when calling a week prior they stated they had no more King rooms available and we would have to change rooms and pay a higher price. When arriving to the hotel they acted shocked and said plenty of King rooms are available. Also for booking through the spg app we earned $10 daily credit for re-fuel the front desk wasn't familiar with promotion but finally honored after I showed my email via my iphone app. They placed us on the 4th floor above the outdoor patio. It was extremely loud every night. When advised of the noise on the first night the hotel staff said " well we have about 150 people staying here. " and no offer was made to change rooms. On their hotel channel for spg members it advertised if you check-in to foursquare or facebook and it is linked to your spg account you'll earn 250 star-points. I inquired about this to the front desk and they had no clue what I was talking about and said someone would call me back no one ever called. Great location and around plenty of shopping and amazing restaurants too bad service at this hotel isn't friendly or helpful.
November 15, 2012
Rated 2 out of 5 by JLaz No Sleep
We checked into the hotel for one night for a mini-getaway. The check-in went smoothly but we wondered at the potential noise levels as it was loud in the hallways. The room looked nice at first glance and there was NOT a noise problem in our room. The ceiling did look unfinished, though. We also noted that the placement of lights was odd as the bathroom light would illuminate the entire room.
The biggest problem we had was that the bed was entirely too hard and uncomfortable and was like trying to sleep on a board. We both woke up with incredibly sore backs and necks. The comforter was very heavy and too warm; there were no other blanket options so we were either too hot or too cold all night long while tossing and turning. There were just the two standard pillows on the the bed, also. We could have used more pillows.
Upon checking out we waited for about ten or fifteen minutes while the staff tried to work with another customer on reserving a room for an extended stay of 15 days, but she was not able to find a room for him and he ended up leaving without resolution. Once she was free, checkout was no problem, although she didn't inquire as to the quality of our stay.
We have decided that we ... mid-westerners in our early 40s ... are not the target audience for ALoft. We would have been fine with the ambiance and decor, but the inability to get more than a total of two or three hours of VERY restless sleep was very frustrating.
November 23, 2012
Rated 2 out of 5 by Maude Loud Hotel - Big on style, short on substance
The room was very neat, stylish, aesthetically pleasing. A few gripes:
1. The pillows were miniscule.
2. Although the insulation between rooms is very good (you can't hear your neighbor) the doors need some serious insulation/weather stripping. I could hear everything going on in the hallway as though it were in my room. If you get up in the middle of the night there is a white glow surrounding the entire door that makes it seem as though the door is actually open.
3. There was a dog on my floor that barked incessantly from 11PM till well after midnight. I could hear it plain as day. When we told the front desk they said they would check to see if that room was checking out and let us know via a phone call in case we wanted to change rooms. We never received that call. The next night the dog was barking again and I had to go back to the front desk to request a new room. The new room was lovely and much quieter, but it sure would have been helpful if the staff did what they said they would.
3. When we checked in we were told parking was half a block down the street. When I returned to the hotel in the evening I parked instead behind California Pizza Kitchen. I went to reception asking if this was an ok place to park since I didn't see any signs anywhere. The ladies at reception looked at me as though I had sprouted horns and was asking the most ridiculous question... where I come from there are not free parking garages. So, LOVED the free parking, thought that was great. How the staff treated their guests, not so much. Show a little more respect.
4. The pool is a good size, but it feels like you're swimming in a basement.
The location of the hotel was great, very convenient. However, I wouldn't stay here again. It's a hotel trying very hard to impress but unable to rise to the occasion.
February 13, 2013