Rated 5 out of 5 by mm148 Best Aloft
The friendliest staff I have encountered in a very long time and I spend at least two months a year in hotels! I was not a big fan of the Aloft brand until I stayed here.
November 4, 2012
Rated 5 out of 5 by WestcoastJoe Quick and easy
Quick and easy. Check in to check-out it was simply quick and easy. Simplistic but not simple, welcoming but not overbearing. A great place to stay to get things done.
December 23, 2012
Rated 5 out of 5 by clk1 Friendly staff great accomodations
Greeted in a very friendly manner. The rooms were very welcoming and comfortable. We used the park stay and fly the shuttle was very prompt to and from the airport.
September 27, 2012
Rated 2 out of 5 by 88Fahrer Bad surprise
Unclean and unkempt. Hair and stains all over the bed sheets, permanent stains on the carpet. This is not usual for Aloft hotels.
June 25, 2013
Rated 5 out of 5 by mike51 very good stay
the staff was friendly and helpful . The shuttle drivers were very good about taking our group to eating places . All in all , an excellent place for our meeting
January 31, 2013
Rated 5 out of 5 by JGNC Outstanding guest service and very clean
The people that work at this hotel seem to enjoy working there. Great team at all levels.
July 25, 2013
Rated 5 out of 5 by Coe3 This hotel has excellent staff
The staff is extremely professional and accommodating. My room was spotless. The only negative for me was the loft style bed, which was too firm for my comfort.
January 16, 2013
Rated 2 out of 5 by Cboz3480 Wasn't a good stay
Room wasn't cleaned, the garbidge wasn't taken out of the room. Breakfast was terrible! There wasn't enough parking.
July 1, 2013
Rated 2 out of 5 by Bjd2610 My point of review
Hotel looks great on line. However I asked for an additional blanket and they had none. The halls needed vacuumed bad. The staff was kind and out going
March 11, 2013
Rated 4 out of 5 by NewYearsEvelove Courtesy
The one thing that I was disappointed about was there was no door on the bathroom as it had been removed at some point. Everything else was fantastic!
January 3, 2013
Rated 5 out of 5 by diane53 A great place to stay.
The rooms are comfort and have all the thing you need for your stay. The staff are very helpful I realy enjoy my stay will be back.
May 28, 2013
Rated 5 out of 5 by Tom66 Clean, Different and Fun
Hotel is definitely different and price friendly. The room met my needs and comfort. I would definitely return if flying through BWI again.
May 1, 2013
Rated 2 out of 5 by dbrookd Hotel is not your tyipcal Aloft
This hotel could use a good clean up. Compared to many other Aloft hotels i have visited this one is not up to waht I have expericed at others.
April 3, 2013
Rated 4 out of 5 by ladytee stay
could have been better for service. They were good at check in but housekeeping needs to improve
July 6, 2013
Rated 4 out of 5 by mdahmus Comfortable but missing one key thing
I really rely on a hot tub when travelling for business - the absence of one here really brings down what otherwise was a very enjoyable stay.
January 11, 2013
Rated 5 out of 5 by Christel41 This hotel is EXCELLENT, the staff is GREAT!!!
For my first trip to Baltimore area and the staff made the experience unforgettable and smooth. The hotel experience itself was priceless.
February 19, 2013
Rated 5 out of 5 by firesan My favorite BWI hotel
I have stayed here many times. Staff exceptionally good.
This time I forgot my iPad cable, Jay let me borrow his personal cable. Nice job.
January 17, 2013
Rated 5 out of 5 by larry41 This hotel has great staff
We came in late from St. Johns the other week.
Had a warm welcome by the front desk with a smile. Room was great, location is close to BWI.
September 27, 2012
Rated 4 out of 5 by nonw The Hotel is modern and everything is up to date by far!
The only issue we faced was a wait during our check-in. Everything else was great
July 1, 2013
Rated 1 out of 5 by Smithy64 Needs a better cleaning staff
Room did not have enough towels and was not clean. Felt uncomfortable that the sheets may not have been changed.
May 8, 2013
Rated 5 out of 5 by DIZINHA very good
I HEALLY RECOMEND
VERY NICE ROOM
July 19, 2013
Rated 5 out of 5 by Jen2734 Great modern hotel
Love the staff! L.A. Does an awesome job:) I continue to stay at spg properties because how I am treated!
April 14, 2013
Rated 1 out of 5 by Derrick The staff was subpar
The first night I stayed I called because my thermostat wasn't working. The lady who answered the phone was abrupt and borderline rude. She kept me on hold for ten minutes just to tell me she had to call me back. When she called me back and I explained the problem she told me she would send someone up to look at thermostat. She called back 45 minutes late to say she was the only one at work and nothing she could do about it because they were sold out of rooms. I told her since I had to sleep in the freezing cold I expected to be compensated in some manner. She told me the manager would call me first thing in the morning. After a night of sleeping in the cold my sinus got infected and I had sniffles for the remainder of the trip. I never got a call for the manager and I had to ask the front desk about the problem when I was headed to my interview the next morning. They told me about a switch in which I asked does all staff know about this switch because I'm assuming that was the problem because when I got back to the room the thermostat was fixed. I never got a call from the manager and staff there makes you feel like you are doing them a favor by staying there and not vice versa.
April 28, 2013
Rated 3 out of 5 by Meredith06 Everything OK except the fire alarm
My stay was great except I was woken up by a fire alarm at 7:00 am that lasted for several minutes.
January 24, 2013
Rated 5 out of 5 by Scho22 Great hotel!
Can't imagine a hotel that offers as much for such a competitive price. Great for business travel!
August 18, 2012
Rated 4 out of 5 by Spike63 May Trip
The staff was extremely pleasant and easy to deal with. Very friendly hotel
May 29, 2013
Rated 5 out of 5 by CambridgeTraveler Great Location, Nice Facilities
Everything you need to get the job done. Would definitely recommend for business travelers.
March 12, 2013
Rated 5 out of 5 by Al930 The hotel has great staff.
I enjoy staying here very much. Look forward to my next stay which will be very soon.
October 3, 2012
Rated 3 out of 5 by MrsRucker Not what i expected but ok
The room was more so for a business man on the go then for a romantic get away
April 2, 2013
Rated 4 out of 5 by Brownsugar My stay
Wonderful hotel totally my choice next time I'm in Baltimore.
May 28, 2013