Rated 5 out of 5 by kimmerz This is our local favorite STAYCATION hotel
We stayed here for a few days on July 4th weekend in 2013 and took advantage of the LOCAL deal this hotel had. So when my step daughter wanted to have a low key birthday at a hotel with a pool I immediately thought of Aloft Silicon Valley. We always have great service here. The customer service from start to finish beginning with the ladies at the front desk, the waiter/waitresses at the restaurant/bar and most especially with Oscar Sanchez. The food here is excellent as well as the drinks! Some may think it's pricey but if you really look at the quality and the portions it's really a reasonable price. I will definitely be back and would recommend this hotel as it is very clean with ample free parking. We stayed in a 2 bedroom Suite and loved it.
July 4, 2014
Rated 5 out of 5 by myward NIce and Comfortable
The beds were extremely comfortable and the entire hotel was clean with a very attentive staff.
July 2, 2014
Rated 4 out of 5 by JLw7 Good Night's Sleep
I try to stay here when I visit Stanford because of the ease and the quality of the property.
July 1, 2014
Rated 4 out of 5 by EQM1234 Awesome modernistic hotel lobby and pool area.
Large, comfortable room with sofa, refrigerator, microwave oven, separate shower and bathtub. Flat screen television would not turn on, reported this to the supervisor who went to check the tv himself, he sent a repairman within 30 minutes.
Very comfortable bed, slept well. Free wi-fi is greatly appreciated!
The hotel exceeded my expectations and I highly recommend this hotel. My wife and I spend about 20 weekends a year on average staying in 3 or 4-star hotels, therefore we have plenty of experience staying in various hotels.
June 30, 2014
Rated 4 out of 5 by Mauiguest This is a nice place. But,
I really like this hotel. But not as much as I could. The plus - they let me bring my dog, and he was very happy about that. The bad, the AC in the room was extremely loud. Turned it off, opened the windows, but that was no improvement as people were down by the pool/spa drinking and talking until after midnight. So I did not get a good night's sleep. Which is one of the main things you want from a hotel experience, right? But the place is really nice, otherwise.
June 30, 2014
Rated 4 out of 5 by thomasmalone 27 & 28 June 2014 - Excellent, spacious hotel rooms
I felt relaxed and comfortable during my stay. The lay-out of my hotel room, #208, was spacious and generally relaxing.
1.) The front desk staff were very helpful and friendly.
2.) Love the lay-out of the bathroom with separate shower and tub (love the clear glass walls of the shower.
3.) I like how close to the bedroom is to the built-in dresser drawer with its own light source and closet at the entrance to the bathroom.
4.) The price was right for me...this time and hopefully next time.
Areas of concern for me are:
A.) The carpet looked grimy and had a noticeable stain on it to the right of the TV cabinet, close to the lamp stand. I did not feel comfortable walking around on it in my bare feet or even in socks.
B.) Electrical outlets to charge my electronic devices, mobile phone and tablet computer, were very few and hard to access to plug in an adapter to the hidden outlet.
C.) Bed side lamp light switch knob difficult to turn, very slick and not definite detentes.
D.) TV/remote format is very cumbersome and clunky...definitely not user-friendly with distinctly delayed time lapses between selecting a channel on going to what was selected.
E.) Parking spaces are striped to narrowly for even compact-sized vehicles
Thomas S. Malone
June 30, 2014
Rated 4 out of 5 by SS82 Excellent housekeeping staff
The housekeepers were excellent. Excellent at their work and very friendly and kind. The room was clean and very comfortable.
Disappointed that Starwood could put only one "free"
ticket for a coffee drink in the room when there are 2 people staying. Breakfast was overpriced so we did not eat there.
Overall the room was very comfortable, I do believe Starwood could be more generous. The housekeepers are the BEST!
June 26, 2014
Rated 4 out of 5 by doctorroadmap Nice Alternative
Great place to stay. Except for the desolate location, it fit the bill perfectly.
June 24, 2014
Rated 4 out of 5 by Menlo Fun, Convenient Hotel - Bring Your Own Food and Drinks
I found a good deal on this hotel, so thought I'd try it out. It turned out to be very convenient, clean and cool. The big mistake was trying the bar/restaurant at all. We wasted a lot of time and money with sub-par desserts and overpriced drinks (yes, even for a hotel). It took 20 minutes to get our drinks, and an additional half hour for the disappointing dessert. I'll be back, but I'll bring a bottle of my own!
June 23, 2014
Rated 5 out of 5 by djhuffman Perfect Access to Pacific Research Center
Great business travel hotel. Staff was extremely responsive, helpful and responsive.
June 16, 2014
Rated 3 out of 5 by CatherineD Good business hotel
Close proximity to Pacific Research Center
June 6, 2014
Rated 4 out of 5 by JaeC Nothing to complain about, really.
Green choice was a good idea for me not to be bothered by daily hotel cleaning schedules.
June 1, 2014
Rated 5 out of 5 by Hakwak Great Staff and Extremely Enjoyable Stay
The staff at this hotel is extremely friendly, professional and helpful above and beyond what I experience in traditional hotels (n I am a frequent traveler). Food quality is very good and they are full service (i.e., bar, dining room and room service). The gym is extremely small but on a good day you can run in the natural preserve trail right across the street.
May 30, 2014
Rated 5 out of 5 by Dudu1971 great service and location
very conveniently located to where I do business and friendly and professional front desk staff.
May 29, 2014
Rated 5 out of 5 by RobbieNL Aloft Silicon valley
Great place to stay when travelling for business
May 22, 2014
Rated 3 out of 5 by will55 Terrible Staff
I had a terrible experience at this hotel. First I left for the day and when I return later that evening my room was exactlly as I left it. Room service dishes were stil in place, room had not been cleaned, towels were still dirty, no fresh towels. To top it off we were awaken at 2 am to a false alarm and was not given any instructions as to what to do.....no one every apologized for the dirty room or addressed the alarm with a simple apology. This is by far my worst experience at a SPG Property.
May 19, 2014
Rated 3 out of 5 by RyTheGuy Improving
The new machine in the gym is great. need to replace the old technogym stuff.
You've added soft pillows - wonderful!
The staff really cares and as a very frequent guest I appreciate that. Shout out to Evelyn (the late night front desk person) she looks out for me.
May 10, 2014
Rated 3 out of 5 by PJ57 This hotel is average
First Aloft I have stayed at, does not really meet my expectations with respect to service, amenities, key cards not working, fridge not working. Staff is very nice
May 1, 2014
Rated 1 out of 5 by charlottetrying a mistake
left over food in the micro wave from previous guest, wall shaking when guest next room turns on ac, party going in the next,... lots of other options out there
April 1, 2014
Rated 5 out of 5 by BusyBri Great accommodations. Wonderful stay!
This hotel is clean, staff are friendly, the bar is great and overall experience was very good.
March 18, 2014
Rated 5 out of 5 by sdavis8312 Great place if you have business in the Valley
Work is close by so this is the stand by hotel for all my visits to the Bay area. Comfortable rooms with lots of space. Big flat screen TV. Nice bar and restaurant area and the food is pretty good. Very good food nearby - Mexican, Thai, Chinese, Vietnamese. Great access to Don Edwards and Coyote Hills parks for running. They used to have mountain bikes for guests - wish they would bring that back. Health club could use some better and more equipment - treadmills, elliptical.
February 11, 2014
Rated 5 out of 5 by Chunglih Manager
Very comfortable room and nice set up of room.
January 8, 2014
Rated 4 out of 5 by Sugar2013 Surprise Great Location
Found the hotel last minutes. Great to be SPG member. Got the room with great view.
December 31, 2013
Rated 4 out of 5 by BrandingExpert Christmas 2013
Overall, 4 stars. Spacious room, clean, comfortable bed, good staff. Cons: shower water pressure, toilets do not have enough water flow to completely flush, position of toilet paper dispenser very poor, shower mat not replaced on second day, level of materials used in construction were only average, very limited staff working over holiday, fan in bedroom was noisy. Hotel was a good value and convenient to Palo Alto and Silicon Valley although other than in the hotel, there were no restaurants or shops.
December 28, 2013
Rated 5 out of 5 by Jaylu Staff is great
Staff is always helpful and courteous. Makes the experience always enjoyable
December 20, 2013
Rated 4 out of 5 by Yaya Do not disturb means...do not disturb
I have been to this property 3 times this year, this was my last trip fo 2013. It was my last day, I had calls I was on and then preparing to leave for a meeting and the airport, I have the DND sign on the door, I also do the no clean while I am there....
At 11, AM someone knocks and proceeds to open the door, I got up and slammed it, and asked who it was as I could not see through the hole, I opened the door and it was maintenance who had to do a repair..I was not happy, my call interrupted, I looked at him and said, you will need to wait...
So, if a room needs to have a repair done, don't give me or anyone else that room and teach your people to understand that DO NOT DISTURB means, unless there is a fire in the room, I do not want to be bothered.
November 21, 2013
Rated 5 out of 5 by Terri17 Such a nice hotel
This is my first time staying @ an SPG Aloft Hotel and I was very pleased. The room was very nice and comfortable and not only will I certainly stay again if in the area, I will look for this brand for stays in other areas..
November 14, 2013
Rated 4 out of 5 by fuzzylogic Great Staff, Clean Rooms
Great Staff and Clean Rooms. Towels were a little rough. Enjoyed my stay and would return.
November 6, 2013
Rated 5 out of 5 by da123123 Excellent Hotel, Outstanding Service
The Hotel and Facilities are nice - but what makes this hotel special is the outstanding and genuine caring attitude of the staff.
November 2, 2013
Rated 5 out of 5 by rrabbit Clean, simple, everything you need.
The staff were attentive, the place was perfectly clean and the furniture is attractive.
Downside: it's not an expensive hotel-- ie, the furniture is for looks, it's not particularly high quality.So don't come here if you are expecting boutique.
But as a hotel to stay at, this place is perfect.
And you have to love the vibe in the lobby when it's evening, much more alive than most hotels where everyone hibernates.
Oh, big plus: nature preserve nearby is gorgeous.
October 21, 2013