Rated 1 out of 5 by SleepDeprivedAndGrumpy Great East Bay Alternative - except for that pesky fire alarm
My favorite hotel in the bay area. Generous rooms, great kitchen and bar, fast internet, and despite the east-Bay location, it still has close proximity to 1 Hacker Way in Menlo Park.
Unfortunately, my last visit was accompanied by several hotel-wide fire alarms from 2:30-3:30 AM. Staff compensated everyone with free breakfast (except us SPG platinum members who already had free breakfast)
November 24, 2014
Rated 2 out of 5 by Guest1873 Disappointed
This is my 2nd stay at an Aloft property and I was hoping it would be better. Sadly, it was not. The gap in the door at the bottom is much too large allowing noise from the hallway as well as the ice making machine to be heard much too easily in the room. The mattress was surprisingly in poor condition and not comfortable. Overall this was not a good visit. I was also here for a holiday party and the food provided when served was barely warm and the outside bar provided was cash only and very expensive.
November 18, 2014
Rated 4 out of 5 by DavidEast Friendly Bartender
Enjoyed talking with the bartender at the WXYZ bar while waiting for my colleagues. Friendly, professional and he remembered my name when I showed up there a day later. Made me feel like I had a friend at the Aloft.
October 27, 2014
Rated 5 out of 5 by TechMatt Nice extended stay
I stayed here for business for 2 weeks straight - wonderful service, housekeeping and friendly lobby.
October 27, 2014
Rated 5 out of 5 by DaddyFun Exceptional!!!
This is by far my all-time favorite Aloft hotel. My 6 year old daughter and I stay there every 2 weeks, she loves the pool and we always have an amazing time.
Due to a recent divorce, this is our second home and it's provided a lot of comfort for my daughter and I.
I'd like to especially thank Josh, Manager, for always being exceptional to us, he makes us feel like family when we're there and his customer service is beyond amazing. My daughter asks for him by name even!
The rooms are always clean, service amazing, friendly staff and great location. That's the reason why we will continue to stay there. Simply amazing and a true definition of "hospitality".
October 9, 2014
Rated 3 out of 5 by 1DCK Worst gym for an SPG hotel
Gym is in a room smaller than a standard hotel room and the equipment is very limited.
Not what you would expect from a hotel that was recently renovated and converted.
wont be staying there again.
August 8, 2013
Rated 3 out of 5 by helen123 Facilities are good but service is very poor
The hotel is nice and clean. However, service was very poor. It is possible that they are understaffed. I called the front desk several times and there was no response.
July 28, 2013
Rated 5 out of 5 by JpG87 Excellent Stay Yet Again
Not much more to say. This is the third time I've stayed here and it has always been nothing short of an excellent experience.
October 21, 2014