Rated 4 out of 5 by miki1014 Very convenient
2 minute walk to the Max light rail, which takes you to the airport and downtown Portland. Many dining options across the street and next door. Target, Ikea, Best Buy... within walking distance. Free wifi and not resort fee is a plus. Very quiet even though train right next door and airport down the street.
August 24, 2014
Rated 4 out of 5 by TD23 Mostly good, a few tweaks to improve
First time in an Aloft. Mostly i liked the room design -- very convenient for an actual traveler. I do have a few nitpicks though that might improve future properties.
1. The clothes hangers are high, but not high enough to hang a pair of pants. I'm short, yet mine flopped on the tray below (and prevented use fo that shelf). Generally, though, the alternative closet is kind of cool.
2. Shower drain was deafeningly loud (i.e., woke the sleeping). We found that putting a washcloth over the drain damped the noise. Might just be our room (407).
3. Sink is pretty but function doesn't live up to appearance. In particular, the drain stopper was broken -- or maybe just weird. None of us could figure out how to make it open short of taking it out. We may be idiots, but there are probably more like us out there.
4. It would be really useful to have a towel rack by the sink, not exclusively in the lavatory (which might not be accessible). We wound up clipping a towel to the aforementioned hangers so that we could dry our hands easily after washing.
5. Definitely specific to our room, the desk chair was broken. Sit in it -- you'll find it lists hard to the right. Usable but a bit uncomfortable.
6. Pool was nice, but putting out a few more towels would make it nicer.
Again, these are all minor points. The room was, in general, quite nice. A few adjustments in new properties to the basic design would make it more pleasant.
August 24, 2014
Rated 5 out of 5 by SR35 Amazing Staff and Great Customer Service
The hotel is great, very much an Aloft. You know if you have stayed at one, you have stayed at them all. What I do think stands out about this one than the rest is their staff. Aloft Portland has absolutely amazing customer service, at all points of interactions - front desk, the housekeeping staff, the bartenders, even the manager who hand wrote a welcome card. I stayed there on a recurring basis for a while because of business, and at the end of my last trip, they made me a care package!!!! It was such a pleasant experience, I would never stay at another hotel if I am in Portland area.
August 22, 2014
Rated 4 out of 5 by darkreign A few shortcomings
The sparse-furnishings approach has its drawbacks. For example, a single light switch controls washbasin/"closet" space and toilet/shower space. It would improve things to have a separate control for the shower space to act as a night light, but the single switch/double space lighting is too bright to leave on at night. The rationale for the frosted window from the toilet space to the sleeping space is unclear.
August 18, 2014
Rated 4 out of 5 by Blayne52 Good night sleep in Portland
Hotel is fantastic - great atmosphere and staff very attentive
Nice change to an regular hotel environment
Close to shopping and restaurants at The Cascade and you just walk a bock to catchy the train into Portland
No need for a car
August 10, 2014
Rated 5 out of 5 by mattymotor Hip and cool
We love Aloft's contemporary design and features. Rooms are good sized and comfortable, and so are the beds. Like any airport hotel, the location isn't the quietest. Didn't have to wait for the shuttle, which is great. Grossly overpriced cookies, though.
August 7, 2014
Rated 3 out of 5 by Nick1833 Great hotel needing quality control
We love Aloft but found this one had a few issues: fruit and veg quality was terrible in the cafe. Sheets in bedroom were very scratchy and rough. Hairs left on Bliss body lotion and sink. Found an adult oriented flyer on the floor by the bed (bad housekeeping and glad my 8 year old didn't find it first). Elevator was grubby. Front desk agent at check out wasn't fully trained. Her supervisor didn't provide appropriate support and also pointed to where the butter was kept in the cafe (she should walk the 5 feet from the front desk). Hotel was difficult to find from airport as no directional signs to indicate where it was.
July 29, 2014
Rated 4 out of 5 by Chela91 this hotel has a really funky vibe
I enjoyed my stay here. However, i noticed that the breakfast had a separate fee and I hadn't realized that when I booked the room.
July 29, 2014
Rated 5 out of 5 by Indytraveler14 Very trendy appearance
This was my first time to stay in an Aloft hotel and I loved how modern it was.
July 29, 2014
Rated 4 out of 5 by JK47 Nice place to stay, but the Front Desk needs to do better
I realize there can be a lot of variability with the Front Desk experience at any hotel, based on who you're dealing with, but with the aLoft PDX hotel I think overall Front Desk performance needs to improve. Specifically: Speed of check-in, AND efficiency of processing (the turnover rate with each guest is just too slow!!). Particularly for SPG Platinum or Gold, there should be a segregated line, and the guest folio should be pre-prepared and ready to go as soon as the guest presents themselves (profile, ccard info, etc. should already be loaded) and proper picture ID.
July 24, 2014
Rated 4 out of 5 by Jaybird61 Different vibe
I enjoyed my stay and the staff member were awesome. I am not sure if I would go back again though. The bathroom bothered me. I did not like the sliding door because it squeaked and did not provide privacy. The floor around the toilet getting wet from the shower was annoying to say the least. Thank you for allowing me to be honest with you and I hope my review helps. Sincerely, Jay
July 22, 2014
Rated 4 out of 5 by travelover Not your father's buick
A young, hip and lively staff keeps this place hopping. Prices were reasonable. Room was well laid out, with the toilet/shower separated from the vanity area. AC worked fine. Would have liked a robe provided. Foodstuffs available were adequate and of good quality.
July 20, 2014
Rated 3 out of 5 by CatalinaT This hotel is very modern
The design of the hotel is very modern. We really enjoy it. The A/C, however, is very loud. We could not sleep well. The reception desk counter seems need an update. It looks worn out. Other than that, we enjoyed our stay. We also love the fact that there is a huge shopping mall(within walking distance).
July 18, 2014
Rated 2 out of 5 by Charlie382 Great service, Strange lighting
The front desk was great, helpful, knowledgeable, smart. Technology in the room very advanced. I was able to easily connect my ipad to the tv. The lighting problem is that there are translucent panels between the bath area and the room, so that when my wife went to the toilet in the middle of the night, the light spilled into the bedroom waking me up, and keeping me up. One more thing - the music in the lobby is loud and aggressive. i would urge management to switch to downtempo, also hip and not as disturbing.
July 15, 2014
Rated 3 out of 5 by Foodie47 Very disappointed to discover no restaurant on oremises
Disappointed that front desk employee did not inquire about dining experience we were seeking. Sharpe recommended Red Robin across the street for evening dinner, not what we had in mind at all.
July 14, 2014
Rated 5 out of 5 by randis666 GREAT PLACE FOR THE PRICE
The location was very convenient for heading downtown and the PDX airport. The staff was great and very helpful and all for 129.00 a night. I have stayed in many hotels in my travels and this was one of the best for the price i have stayed at.
July 14, 2014
Rated 5 out of 5 by Cammis Great place, great area
The hotel met our expectations and the area it is located was great! We were in Portland for a couple of days on a family vacation with two teenage children. They really enjoyed the hotel and the immediate surroundings. It was easy to get around Portland from the location of the hotel as well with easy access to public transportation. We enjoyed the pool and pool table...overall great value for the money!
July 13, 2014
Rated 3 out of 5 by mkp1 Good location but OK property.
"Breakfast Included" in your advertise is really misleading. It should be advertise more like $6 credit for breakfast included, which can barely buy you a bowl of cereal and milk.
Bed mattresses are in need of replacement. My back was hurting badly after waking up for almost a day.
July 12, 2014
Rated 5 out of 5 by HappySleeper0714 Great place to rest, shop, & stopover!
The front desks clerks were very warm & welcoming. The rooms were v clean & posh, & had a beautiful layout! Indeed a GREAT place to rest/ stopover, not to mention fabulous shopping across the road!
July 11, 2014
Rated 4 out of 5 by andyrenae A Meta-Escape
I was relieved to learn that there was an aloft near the portland airport when i was looking for a place to stay during a 'vacation'/out of town family wedding. i've stayed in other cities and, unlike other large chains, have found that i can count on the name to equal a good stay in a clean room with good service.
after a week of travel (red eye to boston from los angeles on monday night, two different hotels on tuesday and wednesday with a 6am departure in est to portland), i needed to make use of every amenity. the room is set up with quality coffee and tea. the ambience is minimalist and clean, if a bit neon. the hotel is quiet and the service is great. blackout blinds are a HUGE plus when your internal clock is off. and you truly can't hear the airport, just a couple miles away (if that).
courteous desk service. a spectacular bar tender who kept my water full, in addition to my drinks. we talked bourbon and he let me try a few new acquisitions - really, really good stuff. you can count on this staff to stock a unique bar with quality local labels you might not know.
a huge family wedding isn't exactly vacation, but i could look forward to coming 'home' at the end of the night.
July 9, 2014
Rated 5 out of 5 by tub2019 nice airport hotel
it is an airport hotel, but also very conveniently located close to many shops and nice area. Hotel its self is very clean, nice, and modern.
July 8, 2014
Rated 4 out of 5 by AirMowbs "Studio" away from Home
Always a great staff and friendly greeting. Did have a maintenance issue or two...and our room got "skipped" by house cleaning once. BUT, the manager on duty and staff scrambled to make things right for us. Very reliable and cool property in a super location right next to the airport. I've stayed here more times than I can count so...it's become my little Studio away from home in PDX.
July 7, 2014
Rated 5 out of 5 by Guest125 Contemporary
Loved the Contemporary feel of the hotel.
July 7, 2014
Rated 4 out of 5 by SrSoftball Comfortable and Convenient
I had to be in Portland for a combination of business and pleasure; I had recently stayed at the Aloft in Oklahoma City so I decided to try the Aloft at Cascade Station. The location was very convenient with easy access to the airport, freeways and downtown (thanks to the light rail) but without the hassles of being downtown, and I loved the amenities of the hotel and its overall vibe. Would definitely stay there again!
July 3, 2014
Rated 5 out of 5 by tadpoletucker Perfect Location
Great location close to the Portland Airport. Just hop on the Max Red Line, and it takes you within one block of the hotel. Cascade Station shopping and restaurants are across the street from the hotel, and the IHop is right next door. The staff, especially Wren, was very helpful, and was able to assist me with early check in after an all night flight. The hotel was very clean, and modern. Nice bar, pool, workout room, and all kinds of snacks and beverages. I would absolutely stay there again on my next trip to Portland.
July 2, 2014
Rated 5 out of 5 by ALee75 Wish I could have stayed longer
I walked into the lobby and thought I had entered a night club! Relaxed environment, wet bar, social area, snack bar, open doors to outside seating and glass walls to the pool area. Felt like a mini resort! My room was clean & inviting with all the amenities I like to have, even something as silly as ample outlets for all our digital stuff. Bed was crisp & clean and I slept very well. Perfectly located on the MAX line, 5 minutes to the PDX airport or 30 mins to downtown. I parked my car at the hotel and did my commuting on that and avoided traffic. The MAX Cascadia station was a 3 minute walk from the Aloft. I went to work downtown while my teenagers walked across the street to the large shopping center and entertained themselves. It was the perfect set up! To bad it was such a short visit.
July 1, 2014
Rated 4 out of 5 by onaroll The hotel is very convenient to the airport
The hotel was very comfortable, the staff was helpfuland the spg usage program went smoothly. The only negative was that I was under the assumption that we had free parking, but on arrival found that because we had used spg points, there would be a $30.00 plus tax charge for the week of parking. I may be wrong, but I do not remember being charged when we have left the car in the past.
July 1, 2014
Rated 4 out of 5 by Kreneea Nice place to stay
This hotel is a good place to stay especially for business travel. Shopping right across the street as well as places to eat. Might even be OK for a little romantic weekend getaway if just wanting to lounge around or just for some quiet 1:1 time. Not much in the immediate vicinity for children, but families could stay here too. Near the airport and train station which is convient. Rooms are a bit on the small side but everything needed is there for a comfy stay. Rooms are clean and beds are comfortable.
June 30, 2014
Rated 5 out of 5 by TMR34512 Style and Comfort!
Much more contemporary than the average hotel. Great style with relaxed atmosphere. Kid and dog friendly is a plus. Great location just outside of Portland with easy access to highways.
June 30, 2014
Rated 4 out of 5 by mowgli8318 First time problem
I have stayed here 3 times in the past several months for travel and always had great service. On this trip the Friday night band was too loud and kept my son and I up although not late until 10:30pm with an international flight to catch the next morning. The staff commented Yeah it can be loud in your room and that was the end of the conversation. Mostly it was the vibrations felt in the bed.
June 29, 2014