Rated 4 out of 5 by Jacksonic Clean, quiet, well styled, friendly staff
I booked this hotel as a stopover on the way to the Oregon coast. The room was very clean and efficiently configured. I received a room on the second floor that seemed to be heavily booked as I passed many other guests in the hall. Once inside the room, I was unable to hear any of the other guests on the floor.
This hotel is located on the Eastern approach to the Portland Airport. I heard very little air traffic and certainly not enough to disturb sleep.
Based on my experience, I intend to book future stays at this hotel chain.
June 19, 2014
Rated 5 out of 5 by Bardintune Overall pleasant experience
Stayed for 3 nights. Staff were all welcoming and helpful from check-in to final free shuttle to airport. Room was attractively decorated and well-equipped--bed very comfortable, lots of places to plug in our gadgets.
Liked the breakfast sandwiches and other food for sale in the very convenient lobby cafe (much preferable to the neighnbouring IHOP)..
Bedside reading lights to allow one person to read while the other sleeps. (Lights on wall cast too much light.)
Check out shorwer drains--musty smell from ours periodically.
May 30, 2014
Rated 4 out of 5 by Kreneea Nice place to stay
This hotel is a good place to stay especially for business travel. Shopping right across the street as well as places to eat. Might even be OK for a little romantic weekend getaway if just wanting to lounge around or just for some quiet 1:1 time. Not much in the immediate vicinity for children, but families could stay here too. Near the airport and train station which is convient. Rooms are a bit on the small side but everything needed is there for a comfy stay. Rooms are clean and beds are comfortable.
June 30, 2014
Rated 5 out of 5 by TDA48 This hotel is very modern
I don't usually stay at expensive hotels, so I don't expect a lot. However, this hotel was both modest cost and very nice quality! It seemed to be the best of both -- cost and quality. Also, the employees there seemed to enjoy the place and be interested in giving excellent service.
I particularly enjoyed the FREE live jazz musicians while we were there. It made what could have been a mundane airport overnight stay, into an enjoyable vacation night.
I will recommend this particular place to other family members who will be stopping in Portland.
May 11, 2014
Rated 4 out of 5 by Blayne52 Good night sleep in Portland
Hotel is fantastic - great atmosphere and staff very attentive
Nice change to an regular hotel environment
Close to shopping and restaurants at The Cascade and you just walk a bock to catchy the train into Portland
No need for a car
August 10, 2014
Rated 1 out of 5 by cuwhenicu Great Atmosphere but lacks Customer Service
Hotel is of contemporary design and potential for great environment but front desk staff and management needs improvement in Customer service and courtesy. We arrived early (1:00 pm) and was assured the room would be available in about an hour. I left a contact information to be called when the room is available. No phone call for an update. Returned at 3:00 pm and my room was still not available. It was a weekend get away with my wife and 2 daughters.
Great location, many shops and restaurants near by. There are other hotels in the area I would stay at.
March 22, 2014
Rated 4 out of 5 by traveler45365 Aloft at Portland
The hotel is very comfortable and has a unique and trendy appeal. The staff were friendly and very efficient. Their Free WIFI was difficult to get connected to but once connected it did work. AT&T Cellphone signal strength, at least in my room, was almost non existent for both phone and hot spot even at the window. The gym was very rudimentary in terms of equipment. The hotel's also in a very nice place with an easy stroll to shops and the light rail station.
I would not stay there again due to the lack of cellular service, but otherwise it was a nice hotel.
June 5, 2013
Rated 5 out of 5 by ljc54 Pleasant Hospitality
Our stay (2 adults & pet) was very accomodating and pleasant.
Hotel and parking was easlly accessed. Checking in was made pleasant as we were greeted with smiles. Especially appreciated the all-around welcome our small dog received.
Good directions were given to room and additional offer of a Pet Pack was so appreciated. We were positively impacted by staff's openess to the needs of pet owners traveling with their pet.
The food menu was varied and caters to both health conscience and comfort food seekers.
We had a very comfortable rest with the mattress offered.
For our needs, this Hotel was centrally located.
We will definitely return to Aloft - the accomodations and price were affordable -especially if you have a pet.
February 23, 2013
Rated 5 out of 5 by ALee75 Wish I could have stayed longer
I walked into the lobby and thought I had entered a night club! Relaxed environment, wet bar, social area, snack bar, open doors to outside seating and glass walls to the pool area. Felt like a mini resort! My room was clean & inviting with all the amenities I like to have, even something as silly as ample outlets for all our digital stuff. Bed was crisp & clean and I slept very well. Perfectly located on the MAX line, 5 minutes to the PDX airport or 30 mins to downtown. I parked my car at the hotel and did my commuting on that and avoided traffic. The MAX Cascadia station was a 3 minute walk from the Aloft. I went to work downtown while my teenagers walked across the street to the large shopping center and entertained themselves. It was the perfect set up! To bad it was such a short visit.
July 1, 2014
Rated 5 out of 5 by mattymotor Hip and cool
We love Aloft's contemporary design and features. Rooms are good sized and comfortable, and so are the beds. Like any airport hotel, the location isn't the quietest. Didn't have to wait for the shuttle, which is great. Grossly overpriced cookies, though.
August 7, 2014
Rated 4 out of 5 by ALC47 Downtown Atmosphere: Airport Location
Staff checking in were exceptional, and extremely helpful. Room is a standard aloft room, comfortable, and clean. I would like to see the bar open for food/drinks at lunchtime, but understand the supply and demand situation! Food could be better, drinks and bar staff were wonderful. The elevator doors open both sides, to allow hotel employees access; it does distract somewhat from the general cool ambience of the hotel, but that is a small issue. I would recommend this hotel and enjoy staying here when I am in Portland and need to be near the airport.
February 13, 2013
Rated 2 out of 5 by tegale Average room - Poor staff service
Room was on second floor and out of the window was the wonderful view of the roof with the fan, heating ducts, etc. It was a Friday night and the hotel was not full so why would they stick you in a room that certainly was showcasing aLoft in the best light?
Then they have the marquee expelling the wonderful aBuzz program that offers grab and go coffee & tea but when I went down in the morning the wonderful desk clerk informed me that it only applied to coffee and the tea was $2.00. I said why because the sign specifically mentions tea and she said "I'm just telling you the tea is $2..00". Alright....another great how of the stellar service. At check in I thought maybe I would join the SPG program but after this experience I think I'll forgo.
March 9, 2014
Rated 4 out of 5 by Jaybird61 Different vibe
I enjoyed my stay and the staff member were awesome. I am not sure if I would go back again though. The bathroom bothered me. I did not like the sliding door because it squeaked and did not provide privacy. The floor around the toilet getting wet from the shower was annoying to say the least. Thank you for allowing me to be honest with you and I hope my review helps. Sincerely, Jay
July 22, 2014
Rated 5 out of 5 by Cammis Great place, great area
The hotel met our expectations and the area it is located was great! We were in Portland for a couple of days on a family vacation with two teenage children. They really enjoyed the hotel and the immediate surroundings. It was easy to get around Portland from the location of the hotel as well with easy access to public transportation. We enjoyed the pool and pool table...overall great value for the money!
July 13, 2014
Rated 5 out of 5 by Singer Friendly front desk
As with most Aloft Hotels, you are met with a chic atmosphere once you enter the facility. The modern look of the lobby is attractive and welcoming. The rooms are comfortable and clean. The electronic box allowed me to connect my laptop directly to the TV for watching a movie on a big screen through the use of an HDMI cable.
The front desk was friendly and was very attentive to all my needs. A free drink at the bar was offered to Gold SPG members, which was a nice touch. All the hotel amenities were attractive and well maintained.
September 27, 2012
Rated 5 out of 5 by Mamamiya Excellent on all criteria
I was originally booked for only one night but ended up staying two because I missed my flight. The shuttle driver, Roger, was very kind and helpful and the hotel staff quickly found me a room that was readily available and at a good rate. In addition to the great customer service, I loved the hip, minimalist decor that the Aloft at Cascades has. Also, loved that they use Bliss products. Plus, they are right across some nice shops and eating. They are less than a 10 minute shuttle drive from PDX and the free shuttle runs 24/7.
January 16, 2013
Rated 5 out of 5 by FrequentSleeps Happy Surprise!
At the last minute, we decided to stay at a PDX airport hotel. The ALOFT was recommended to us. We had not heard of it, but were happily surprised to find it was perfect for us. While it caters to young business travelers, it was very child and family friendly as well. The decor was quite modern with fun references to Portlandia. Entire place was clean, bright and cheerful. Most important to us, the staff were very competent and friendly. The always-avallable snack selection in the lobby was varied and very much appreciated.
July 20, 2013
Rated 1 out of 5 by Southbound Worst hotel experience of my life
Once I retired to get 6 hours sleep before catching my flight, I itched the entire time I was in the bed. So, I scratched for six hours, from head to heel (yes, my heels were itching too) and finally just got out of bed at 2am and the itching stopped. I brought this to the attention of the front desk person and he offered to give me some free toiletries to take with me. No thank you. I've only stayed in one other Aloft in Nashville, TN, and had a great experience. But the Portland, OR, location, was a horrendous experience.
December 4, 2013
Rated 4 out of 5 by SrSoftball Comfortable and Convenient
I had to be in Portland for a combination of business and pleasure; I had recently stayed at the Aloft in Oklahoma City so I decided to try the Aloft at Cascade Station. The location was very convenient with easy access to the airport, freeways and downtown (thanks to the light rail) but without the hassles of being downtown, and I loved the amenities of the hotel and its overall vibe. Would definitely stay there again!
July 3, 2014
Rated 4 out of 5 by OrlandoFL Close to perfect
The staff were exceptional, friendly, and helpful. First class, all the way.
The design and décor are unique and attractive. You feel like you're in a $250/night hotel. The hotel is very clean, and looks new.
The rooms are small. It's ideal for 1 person, but if going with a spouse, you'll be crowded.
* The hotel is small, so it's easy to get in, and get out.
* For some reason, Portland put a mall next to the airport, so that means that there are many good restaurants to choose from.
* The shuttle to the airport doesn't run very often, and may stop at other hotels, if needed.
* For an airport hotel, it is not sound proofed from the planes that fly nearby.
The $169/night felt a bit high, but using the $40 AAA discount made it worth it. If traveling alone, I would stay there, again.
May 21, 2014
Rated 4 out of 5 by AirMowbs "Studio" away from Home
Always a great staff and friendly greeting. Did have a maintenance issue or two...and our room got "skipped" by house cleaning once. BUT, the manager on duty and staff scrambled to make things right for us. Very reliable and cool property in a super location right next to the airport. I've stayed here more times than I can count so...it's become my little Studio away from home in PDX.
July 7, 2014
Rated 3 out of 5 by CatalinaT This hotel is very modern
The design of the hotel is very modern. We really enjoy it. The A/C, however, is very loud. We could not sleep well. The reception desk counter seems need an update. It looks worn out. Other than that, we enjoyed our stay. We also love the fact that there is a huge shopping mall(within walking distance).
July 18, 2014
Rated 4 out of 5 by Chela91 this hotel has a really funky vibe
I enjoyed my stay here. However, i noticed that the breakfast had a separate fee and I hadn't realized that when I booked the room.
July 29, 2014
Rated 4 out of 5 by travelover Not your father's buick
A young, hip and lively staff keeps this place hopping. Prices were reasonable. Room was well laid out, with the toilet/shower separated from the vanity area. AC worked fine. Would have liked a robe provided. Foodstuffs available were adequate and of good quality.
July 20, 2014
Rated 4 out of 5 by Heather212 Nice hotel
This hotel is situated close to the airport with really convenient and frequent shuttles. There is fresh convenience-store-type food available 24-hours (at a cost) in the lobby, but complimentary coffee in the room. It's also close to a lot of shopping, and the rail line.
The room I stayed in was nice and fine for me, but the way it is designed was more for looks than comfort except the closet which was part of a shelving unit and covered only by curtains. I'm not sure I'd chose this hotel for a long stay.
September 3, 2012
Rated 4 out of 5 by mowgli8318 First time problem
I have stayed here 3 times in the past several months for travel and always had great service. On this trip the Friday night band was too loud and kept my son and I up although not late until 10:30pm with an international flight to catch the next morning. The staff commented Yeah it can be loud in your room and that was the end of the conversation. Mostly it was the vibrations felt in the bed.
June 29, 2014
Rated 4 out of 5 by onaroll The hotel is very convenient to the airport
The hotel was very comfortable, the staff was helpfuland the spg usage program went smoothly. The only negative was that I was under the assumption that we had free parking, but on arrival found that because we had used spg points, there would be a $30.00 plus tax charge for the week of parking. I may be wrong, but I do not remember being charged when we have left the car in the past.
July 1, 2014
Rated 5 out of 5 by Indytraveler14 Very trendy appearance
This was my first time to stay in an Aloft hotel and I loved how modern it was.
July 29, 2014
Rated 5 out of 5 by JLPfau Fantasic Stay at Cascade Station Aloft
We were more than excited to spend New Year's Eve at the Cascade Station location of the Aloft Hotel.
We were able to book a room and enjoy one of the Best time's in the Wxyz bar with other guests and the always enjoyable Aloft staff! We enjoyed drink specials with 360 vodka, live DJ music, dancing, party favors, food and a great night sleep. The Aloft even allowed us a late check out so that we could enjoy sleeping in after a great night of fun! We will be sure to book this great time again next year!
January 19, 2012
Rated 1 out of 5 by Azor Breakfast was a joke.
The beds were lumpy with a very thin pad that made sleeping difficult. The breakfast was a joke. There was not even hot water because at 9:30am the machine needed to be cleaned. In fact the front staff were not aware that breakfast was ongoing until 10am. There was little or no directions from the front staff. Not everyone has been in the hotel before. It would helpful if the staff looked up every now and then to see if help was required. The lounge was the best part of the stay. Very nice service
December 6, 2013