Rated 5 out of 5 by Karen83 Excellent stay!
We checked in and used the park and fly. Great program for those who are needing to leave their car and not use the airport! We have stayed here many times before but this experience was different. Never have we received service like we have this one. Winn checked us in and was extremely friendly. He made us feel like we really mattered and working in the customer industry myself I know that goes along way. Keep him around! People at the front desk in the morning were extremely nice as well; however, I was unable to get any of their names. Nonetheless, great amazing stay. Will always come back for the service that we receive from this hotel! Not ordinary service!
December 30, 2012
Rated 5 out of 5 by TDA48 This hotel is very modern
I don't usually stay at expensive hotels, so I don't expect a lot. However, this hotel was both modest cost and very nice quality! It seemed to be the best of both -- cost and quality. Also, the employees there seemed to enjoy the place and be interested in giving excellent service.
I particularly enjoyed the FREE live jazz musicians while we were there. It made what could have been a mundane airport overnight stay, into an enjoyable vacation night.
I will recommend this particular place to other family members who will be stopping in Portland.
May 11, 2014
Rated 5 out of 5 by TheMV Great As always
I stay at htis hotel frequently on business and booked this time for a weekend stay with my wife. The hotel was great as usual and my wife was very impressed. This was her first stay at an Aloft property.
June 9, 2014
Rated 5 out of 5 by WapitiWA Best at PDX
With the choices near the Portland airport Aloft is an outstanding value and location. For business the convenience factor makes it my pick when I need to be able to pack and go with a tight schedule. Getting into Portland and back is easy given the location near the freeway system nearby.
June 6, 2014
Rated 4 out of 5 by OrlandoFL Close to perfect
The staff were exceptional, friendly, and helpful. First class, all the way.
The design and décor are unique and attractive. You feel like you're in a $250/night hotel. The hotel is very clean, and looks new.
The rooms are small. It's ideal for 1 person, but if going with a spouse, you'll be crowded.
* The hotel is small, so it's easy to get in, and get out.
* For some reason, Portland put a mall next to the airport, so that means that there are many good restaurants to choose from.
* The shuttle to the airport doesn't run very often, and may stop at other hotels, if needed.
* For an airport hotel, it is not sound proofed from the planes that fly nearby.
The $169/night felt a bit high, but using the $40 AAA discount made it worth it. If traveling alone, I would stay there, again.
May 21, 2014
Rated 4 out of 5 by Jakovdl Fun & Funky hotel for the adventurous traveler
Nicely stylized hotel with all the required amenities, but none of the annoying other bits. Cool décor, easy access, nice room layout, great view of Mt. Hood. Wi-Fi is annoyingly intermittent, but is complimentary.
June 6, 2014
Rated 5 out of 5 by Travelwriter1 Modern sophisticate
Loved the look & feel of this hotel. Modern and sophisticate with an emphasis on functionality. Just wished they had a Happy Hour at the bar and more selection for dine-in. As it was, I dined out.
June 6, 2014
Rated 4 out of 5 by lmc59 Upscale and lively
We stay at Aloft for its ambiance which is upscale and lively. Our favorite property is Aloft, Bangkok.
At Portland Airport, the staff is friendly, the lounge area is very nice. The outdoor seating area is a good place to sit and visit with friends.
I do wish that there was a continental breakfast choice included in the price.
June 2, 2014
Rated 5 out of 5 by lmarrs Lisa's Stay
I missed my flight home on Thursday and a friend recommended that I stay at Aloft. Loved it,..loved the design and decor, but the staff was the very best. I love Portland but had a crazy week of travel to several cities and it was topped off by missing my flight. Everyone - shuttle driver, front desk staff, and bar staff were phenomenal. My one request is for a power outlet in the bathroom area (near the mirroe) for the blow dryer. I had to blowdry my hair without a mirror-which wasnt a big deal on Friday because I had a 6 am flight out - I wasnt going to visit customers. Looking forward to staying there again.
December 17, 2012
Rated 5 out of 5 by Wiebsi Very friendly staffs!
I stay at least 4 times a year at the Loft and I have to say that I love it. It is very easy to get to the airport and all you need is close by. What I like the most is that the staffs are great! Friendly, resonding, helping - all you need! :-) Thanks a lot!
June 3, 2014
Rated 5 out of 5 by jblch5 Room was very cute and comfortable
I was not sure what to expect, but i liked it. I liked the design and lay out of the room. It was close to the airport, but I slept well having them fly overhead. I did not hear my neighbors very quite and peaceful.
June 3, 2014
Rated 3 out of 5 by NOTAGOGO Not for older guests
The bed was so low my husband could not get out of it. He pulled his groin muscle trying to get up. He is somewhat handicapped as can be seen from our request from a handicap unit. It was a not a good experience.
The room was clean and neat and all staff members were dealt with were very pleasant.
There was no food available when we arrived at 8:30 p.m. Bought a brownie that was stale. Was told we could walk across the street to restaurants but having had a long six hour flightwe were in no mood to go out. I realized afterward I should have checked the availability of an onsite restaurant.
All and all the experience was very disappointing and we will never stay in an Aloft again.
January 6, 2013
Rated 2 out of 5 by LindaG1995 Reservation mistakes and bad airbeds
When we checked in the 2 queen room that we reserved was not available. The only thing they could offer us was a king and I had to ask for a roll away. I thought they would at least offer since we had 4 people. They brought us an airbed that kept deflating. We asked for a different airbed for night #2 and it also kept deflating. the fridge was broken so all of our food went bad. The windows don't open and the AC system is horrible, very loud and either freezing or way too hot.
on the good side the staff was mostly friendly, there was live music, pool table and a great funky atmosphere.
June 17, 2013
Rated 2 out of 5 by Portland Pros and Cons
The good news is that Sando ( do everything for everyone person) Jared front desk,staff (? Spelling) Charlene (lobby house person) Justine and Isabel ( both house people) were really extraordinary. I was having a really difficult time personally and honestly each of the aforementioned staff were angels. I am thankful that they are each strong, ethical, proud, dedicated and skillful in their own right and that their philosophy is antithetical to Michelle's. e.g. I asked her the same question three times and not only did she not answer my question but she insulted me in a way I have never experienced in my years of staying in hotels. I rarely experience downright meanness like that from a supervisor.
June 2, 2013
Rated 1 out of 5 by cuwhenicu Great Atmosphere but lacks Customer Service
Hotel is of contemporary design and potential for great environment but front desk staff and management needs improvement in Customer service and courtesy. We arrived early (1:00 pm) and was assured the room would be available in about an hour. I left a contact information to be called when the room is available. No phone call for an update. Returned at 3:00 pm and my room was still not available. It was a weekend get away with my wife and 2 daughters.
Great location, many shops and restaurants near by. There are other hotels in the area I would stay at.
March 22, 2014
Rated 5 out of 5 by Vox22 Fun, modern, high quality, unique.
We very much enjoyed our stay. Love the ambiance. So much value for the price. Will definitely stay again.
May 27, 2014
Rated 3 out of 5 by Liggy123 Good hotel....horrible gym
Staff is great, all very nice! Unfortunately a workout room is essential for me and the gym at the hotel was pretty much non functional. Two elypticals worked so poorly couldn't use them, couldn't see the screen on one treadmill...DANGEROUS....other one was way too loud. Free weights worked! :) Room is starting to show some age. If a workout room is important to you do not stay here..I checked out early and booked a room elsewhere. If a workout room is not important to you then this hotel is a good choice and convenient..I will probably not stay here again myself...sorry :(
September 13, 2013
Rated 5 out of 5 by Farkie68 Great pet friendly hotel
This hotel has the perfect location for shopping, restaurants and walking and cycling. Beautiful setting with lots of green space, trees and grassy areas. A bonus if you are travelling with a pet. Reception staff were great, especially Crystal and Christian who were extremely helpful.
May 17, 2014
Rated 2 out of 5 by tegale Average room - Poor staff service
Room was on second floor and out of the window was the wonderful view of the roof with the fan, heating ducts, etc. It was a Friday night and the hotel was not full so why would they stick you in a room that certainly was showcasing aLoft in the best light?
Then they have the marquee expelling the wonderful aBuzz program that offers grab and go coffee & tea but when I went down in the morning the wonderful desk clerk informed me that it only applied to coffee and the tea was $2.00. I said why because the sign specifically mentions tea and she said "I'm just telling you the tea is $2..00". Alright....another great how of the stellar service. At check in I thought maybe I would join the SPG program but after this experience I think I'll forgo.
March 9, 2014
Rated 5 out of 5 by Peachy1948 New benefit for SPD Guests.
I really appreciate that as an SPG Platinum memeber, I now receive complimentary coffee in the lobby. I don't recall getting this benefit at previous visits and I think it is a very nice perk. Thank you Aloft and SPG.
May 19, 2014
Rated 4 out of 5 by BobJ17 This hotel is very comfortable
This is a great hotel for proximity to the airport. It is comfortable, great beds, and the staff is very helpful.
May 21, 2014
Rated 5 out of 5 by Tifosi47 Fun place to stay
3rd time on business to this hotel. Friendly staff, comfortable rooms, near everything.
May 21, 2014
Rated 5 out of 5 by Karrie Hotel Lounge
The lounge needed to be better staffed. There seemed to be only one person doing food and drinks. Have to wait a while at times for service.
May 19, 2014
Rated 4 out of 5 by traveler45365 Aloft at Portland
The hotel is very comfortable and has a unique and trendy appeal. The staff were friendly and very efficient. Their Free WIFI was difficult to get connected to but once connected it did work. AT&T Cellphone signal strength, at least in my room, was almost non existent for both phone and hot spot even at the window. The gym was very rudimentary in terms of equipment. The hotel's also in a very nice place with an easy stroll to shops and the light rail station.
I would not stay there again due to the lack of cellular service, but otherwise it was a nice hotel.
June 5, 2013
Rated 5 out of 5 by ljc54 Pleasant Hospitality
Our stay (2 adults & pet) was very accomodating and pleasant.
Hotel and parking was easlly accessed. Checking in was made pleasant as we were greeted with smiles. Especially appreciated the all-around welcome our small dog received.
Good directions were given to room and additional offer of a Pet Pack was so appreciated. We were positively impacted by staff's openess to the needs of pet owners traveling with their pet.
The food menu was varied and caters to both health conscience and comfort food seekers.
We had a very comfortable rest with the mattress offered.
For our needs, this Hotel was centrally located.
We will definitely return to Aloft - the accomodations and price were affordable -especially if you have a pet.
February 23, 2013
Rated 5 out of 5 by MinstralintheGallery This hotel is comfortable and convenient for my purpose
Really enjoyed the stay and my children thought it was especially nice.
May 20, 2014
Rated 4 out of 5 by ALC47 Downtown Atmosphere: Airport Location
Staff checking in were exceptional, and extremely helpful. Room is a standard aloft room, comfortable, and clean. I would like to see the bar open for food/drinks at lunchtime, but understand the supply and demand situation! Food could be better, drinks and bar staff were wonderful. The elevator doors open both sides, to allow hotel employees access; it does distract somewhat from the general cool ambience of the hotel, but that is a small issue. I would recommend this hotel and enjoy staying here when I am in Portland and need to be near the airport.
February 13, 2013
Rated 5 out of 5 by Marken One of Best Hotels I have stayed..esp. the staff
I don't often review...but this one, I had to...your staff is impeccable!!! We were always treated with a friendly smile...esp. from the girl that has colored purple hair...she's a definate keeper...down to the guys who helped us with the bike adjustments...you guys rock!! Loved the pool table too...the pool water was too cold for me...as no hot tub...but was still nice asset... Our room was a wheel chair accessable room..while great for a person who needs it...we needed more higher clothes hangers..the entrance way wall would be perfect..so when other people stay..we all can use the facilities with ease...lol. OVERALL though...that is the only major downside...which is minor...as everything else is an A+...I am one who doesn't boast unless deserved...and you guys deserve it...way to go Aloft team!!!
March 31, 2014
Rated 5 out of 5 by SkamaniaChuck Great Airport Hotel
We stay in Alofts when airport departures need this convenience. The modern design elements, efficiency of the layout, and attention to media connectivity all combine to give just the right level of sophistication for a short stay. My only concerns were the weak and iffy wi-fi connection (I was at the far end of a hall?), and the 1 bottle of free water that was my SPG frequent stay perk (that is very minimalist).
April 23, 2014
Rated 5 out of 5 by Singer Friendly front desk
As with most Aloft Hotels, you are met with a chic atmosphere once you enter the facility. The modern look of the lobby is attractive and welcoming. The rooms are comfortable and clean. The electronic box allowed me to connect my laptop directly to the TV for watching a movie on a big screen through the use of an HDMI cable.
The front desk was friendly and was very attentive to all my needs. A free drink at the bar was offered to Gold SPG members, which was a nice touch. All the hotel amenities were attractive and well maintained.
September 27, 2012