Aloft Portland Airport at Cascade Station

  • 9920 NE Cascades Parkway
  • Portland,
  • Oregon
  • 97220
  • Estados Unidos
  • Mapa

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Rated 4.2 out of 5 by 274 reviewers.
Rated 4 out of 5 by Good night sleep in Portland Hotel is fantastic - great atmosphere and staff very attentive Nice change to an regular hotel environment Close to shopping and restaurants at The Cascade and you just walk a bock to catchy the train into Portland No need for a car August 10, 2014
Rated 3 out of 5 by Great hotel needing quality control We love Aloft but found this one had a few issues: fruit and veg quality was terrible in the cafe. Sheets in bedroom were very scratchy and rough. Hairs left on Bliss body lotion and sink. Found an adult oriented flyer on the floor by the bed (bad housekeeping and glad my 8 year old didn't find it first). Elevator was grubby. Front desk agent at check out wasn't fully trained. Her supervisor didn't provide appropriate support and also pointed to where the butter was kept in the cafe (she should walk the 5 feet from the front desk). Hotel was difficult to find from airport as no directional signs to indicate where it was. July 29, 2014
Rated 5 out of 5 by Hip and cool We love Aloft's contemporary design and features. Rooms are good sized and comfortable, and so are the beds. Like any airport hotel, the location isn't the quietest. Didn't have to wait for the shuttle, which is great. Grossly overpriced cookies, though. August 7, 2014
Rated 4 out of 5 by Nice place to stay, but the Front Desk needs to do better I realize there can be a lot of variability with the Front Desk experience at any hotel, based on who you're dealing with, but with the aLoft PDX hotel I think overall Front Desk performance needs to improve. Specifically: Speed of check-in, AND efficiency of processing (the turnover rate with each guest is just too slow!!). Particularly for SPG Platinum or Gold, there should be a segregated line, and the guest folio should be pre-prepared and ready to go as soon as the guest presents themselves (profile, ccard info, etc. should already be loaded) and proper picture ID. July 24, 2014
Rated 1 out of 5 by Sorely Disgruntled! After calling ahead and confirming that we would be receiving a double queen room, we arrived very late (they knew this in advance as well) only to find out that they were completely booked and our room only had one bed. My husband and I had just returned from a long flight, having both just had surgery and there was someone with us to help us. This was why I confirmed the double queen room ahead of time. We ended up not being able to stay as he had no where to sleep.. The man at the desk refused to refund our money and was rude when I asked him to note that we did NOT stay but had to go find another hotel. I will not recommend this hotel. March 28, 2012
Rated 4 out of 5 by this hotel has a really funky vibe I enjoyed my stay here. However, i noticed that the breakfast had a separate fee and I hadn't realized that when I booked the room. July 29, 2014
Rated 5 out of 5 by Very trendy appearance This was my first time to stay in an Aloft hotel and I loved how modern it was. July 29, 2014
Rated 5 out of 5 by Dependable Always a good stay at this hotel - the first time I had an issue with the housekeeping (they never made up the room) but they management were quick to apologize and offer resolution (bonus Starpoints) when I e-mailed them after my stay. Enjoyed the live music during the second stay, but during the first it was so loud when I checked in that I could barely hear the clerk at the Aloha Desk. Nevertheless, comfortable and loved - absolutely LOVED - the coffee in the room. Excellent flavor and comes in a cute paper to-go cup with a picture of a Vespa on it. You also get a discount for dining at the Sheraton and you can take the shuttle over. January 31, 2014
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