Rated 5 out of 5 by Guest125 Contemporary
Loved the Contemporary feel of the hotel.
July 7, 2014
Rated 3 out of 5 by NOTAGOGO Not for older guests
The bed was so low my husband could not get out of it. He pulled his groin muscle trying to get up. He is somewhat handicapped as can be seen from our request from a handicap unit. It was a not a good experience.
The room was clean and neat and all staff members were dealt with were very pleasant.
There was no food available when we arrived at 8:30 p.m. Bought a brownie that was stale. Was told we could walk across the street to restaurants but having had a long six hour flightwe were in no mood to go out. I realized afterward I should have checked the availability of an onsite restaurant.
All and all the experience was very disappointing and we will never stay in an Aloft again.
January 6, 2013
Rated 5 out of 5 by Kari59 I love staying at Aloft!
The only question I had this stay was around the "rewards program" for not using housekeeping services. It used to be that a guest received a $5 voucher for each day that he/she did not use housekeeping services. I was there for 4 nights and didn't use them once but received no voucher, did you discontinue the program? It was a nice incentive and you could use the voucher at the WXYZ lounge.
June 23, 2014
Rated 1 out of 5 by Traveleristired STRANGE SMELL
The room had a strange smell.
We were not told that we could not park and fly unless we booked directly with the hotel. We had to drive to the airport in the early morning because we were not allowed to stay parked at the hotel even though we would have paid for stay and fly. Not enough information and no attempt was made to help us out.
June 24, 2014
Rated 5 out of 5 by TMR34512 Style and Comfort!
Much more contemporary than the average hotel. Great style with relaxed atmosphere. Kid and dog friendly is a plus. Great location just outside of Portland with easy access to highways.
June 30, 2014
Rated 5 out of 5 by TDA48 This hotel is very modern
I don't usually stay at expensive hotels, so I don't expect a lot. However, this hotel was both modest cost and very nice quality! It seemed to be the best of both -- cost and quality. Also, the employees there seemed to enjoy the place and be interested in giving excellent service.
I particularly enjoyed the FREE live jazz musicians while we were there. It made what could have been a mundane airport overnight stay, into an enjoyable vacation night.
I will recommend this particular place to other family members who will be stopping in Portland.
May 11, 2014
Rated 2 out of 5 by LindaG1995 Reservation mistakes and bad airbeds
When we checked in the 2 queen room that we reserved was not available. The only thing they could offer us was a king and I had to ask for a roll away. I thought they would at least offer since we had 4 people. They brought us an airbed that kept deflating. We asked for a different airbed for night #2 and it also kept deflating. the fridge was broken so all of our food went bad. The windows don't open and the AC system is horrible, very loud and either freezing or way too hot.
on the good side the staff was mostly friendly, there was live music, pool table and a great funky atmosphere.
June 17, 2013
Rated 2 out of 5 by Portland Pros and Cons
The good news is that Sando ( do everything for everyone person) Jared front desk,staff (? Spelling) Charlene (lobby house person) Justine and Isabel ( both house people) were really extraordinary. I was having a really difficult time personally and honestly each of the aforementioned staff were angels. I am thankful that they are each strong, ethical, proud, dedicated and skillful in their own right and that their philosophy is antithetical to Michelle's. e.g. I asked her the same question three times and not only did she not answer my question but she insulted me in a way I have never experienced in my years of staying in hotels. I rarely experience downright meanness like that from a supervisor.
June 2, 2013
Rated 5 out of 5 by SEO1 My new favorite hotel!
Outstanding staff; great use of small space; surprisingly quiet given location. Easy access to shopping, light rail, and airport.
June 27, 2014
Rated 5 out of 5 by PortlandRocks Exceptional Hotel Property
Comfort and accessability to resturants and shopping outstanding. Staff very helpful. Plus the view! I had a great room with window so see Mt. Hood. Beautiful. Although at the airport, I seldom heard a plane unless sitting at the window to watch them land. That was pretty cool too.
June 21, 2014
Rated 4 out of 5 by fruity123 This hotel is quiet and clean
The staff is responsive and the rooms are quiet and clean.
June 27, 2014
Rated 3 out of 5 by Liggy123 Good hotel....horrible gym
Staff is great, all very nice! Unfortunately a workout room is essential for me and the gym at the hotel was pretty much non functional. Two elypticals worked so poorly couldn't use them, couldn't see the screen on one treadmill...DANGEROUS....other one was way too loud. Free weights worked! :) Room is starting to show some age. If a workout room is important to you do not stay here..I checked out early and booked a room elsewhere. If a workout room is not important to you then this hotel is a good choice and convenient..I will probably not stay here again myself...sorry :(
September 13, 2013
Rated 4 out of 5 by OrlandoFL Close to perfect
The staff were exceptional, friendly, and helpful. First class, all the way.
The design and décor are unique and attractive. You feel like you're in a $250/night hotel. The hotel is very clean, and looks new.
The rooms are small. It's ideal for 1 person, but if going with a spouse, you'll be crowded.
* The hotel is small, so it's easy to get in, and get out.
* For some reason, Portland put a mall next to the airport, so that means that there are many good restaurants to choose from.
* The shuttle to the airport doesn't run very often, and may stop at other hotels, if needed.
* For an airport hotel, it is not sound proofed from the planes that fly nearby.
The $169/night felt a bit high, but using the $40 AAA discount made it worth it. If traveling alone, I would stay there, again.
May 21, 2014
Rated 1 out of 5 by cuwhenicu Great Atmosphere but lacks Customer Service
Hotel is of contemporary design and potential for great environment but front desk staff and management needs improvement in Customer service and courtesy. We arrived early (1:00 pm) and was assured the room would be available in about an hour. I left a contact information to be called when the room is available. No phone call for an update. Returned at 3:00 pm and my room was still not available. It was a weekend get away with my wife and 2 daughters.
Great location, many shops and restaurants near by. There are other hotels in the area I would stay at.
March 22, 2014
Rated 5 out of 5 by Dave9540 Great Airport Hotel
Great airport hotel. Responsive staff
June 24, 2014
Rated 4 out of 5 by VCK5 re mx is always a crowd pleaser
Always frindly service and enjoyable stay. Great location as well.
June 23, 2014
Rated 4 out of 5 by traveler45365 Aloft at Portland
The hotel is very comfortable and has a unique and trendy appeal. The staff were friendly and very efficient. Their Free WIFI was difficult to get connected to but once connected it did work. AT&T Cellphone signal strength, at least in my room, was almost non existent for both phone and hot spot even at the window. The gym was very rudimentary in terms of equipment. The hotel's also in a very nice place with an easy stroll to shops and the light rail station.
I would not stay there again due to the lack of cellular service, but otherwise it was a nice hotel.
June 5, 2013
Rated 5 out of 5 by ljc54 Pleasant Hospitality
Our stay (2 adults & pet) was very accomodating and pleasant.
Hotel and parking was easlly accessed. Checking in was made pleasant as we were greeted with smiles. Especially appreciated the all-around welcome our small dog received.
Good directions were given to room and additional offer of a Pet Pack was so appreciated. We were positively impacted by staff's openess to the needs of pet owners traveling with their pet.
The food menu was varied and caters to both health conscience and comfort food seekers.
We had a very comfortable rest with the mattress offered.
For our needs, this Hotel was centrally located.
We will definitely return to Aloft - the accomodations and price were affordable -especially if you have a pet.
February 23, 2013
Rated 2 out of 5 by tegale Average room - Poor staff service
Room was on second floor and out of the window was the wonderful view of the roof with the fan, heating ducts, etc. It was a Friday night and the hotel was not full so why would they stick you in a room that certainly was showcasing aLoft in the best light?
Then they have the marquee expelling the wonderful aBuzz program that offers grab and go coffee & tea but when I went down in the morning the wonderful desk clerk informed me that it only applied to coffee and the tea was $2.00. I said why because the sign specifically mentions tea and she said "I'm just telling you the tea is $2..00". Alright....another great how of the stellar service. At check in I thought maybe I would join the SPG program but after this experience I think I'll forgo.
March 9, 2014
Rated 4 out of 5 by ALC47 Downtown Atmosphere: Airport Location
Staff checking in were exceptional, and extremely helpful. Room is a standard aloft room, comfortable, and clean. I would like to see the bar open for food/drinks at lunchtime, but understand the supply and demand situation! Food could be better, drinks and bar staff were wonderful. The elevator doors open both sides, to allow hotel employees access; it does distract somewhat from the general cool ambience of the hotel, but that is a small issue. I would recommend this hotel and enjoy staying here when I am in Portland and need to be near the airport.
February 13, 2013
Rated 4 out of 5 by nucoast first time stay
Rooms need a comfortable easy chair to sit in to watch t.v
June 17, 2014
Rated 4 out of 5 by Debbie41 Convenience was remarkable
This hotel was situated in an area that worked really well. You don't have to drive around a city you're not familiar with to enjoy Portland. The Max is within walking distance and will take you everywhere!
June 12, 2014
Rated 5 out of 5 by WapitiWA Best at PDX
With the choices near the Portland airport Aloft is an outstanding value and location. For business the convenience factor makes it my pick when I need to be able to pack and go with a tight schedule. Getting into Portland and back is easy given the location near the freeway system nearby.
June 6, 2014
Rated 4 out of 5 by lmc59 Upscale and lively
We stay at Aloft for its ambiance which is upscale and lively. Our favorite property is Aloft, Bangkok.
At Portland Airport, the staff is friendly, the lounge area is very nice. The outdoor seating area is a good place to sit and visit with friends.
I do wish that there was a continental breakfast choice included in the price.
June 2, 2014
Rated 5 out of 5 by TheMV Great As always
I stay at htis hotel frequently on business and booked this time for a weekend stay with my wife. The hotel was great as usual and my wife was very impressed. This was her first stay at an Aloft property.
June 9, 2014
Rated 5 out of 5 by Singer Friendly front desk
As with most Aloft Hotels, you are met with a chic atmosphere once you enter the facility. The modern look of the lobby is attractive and welcoming. The rooms are comfortable and clean. The electronic box allowed me to connect my laptop directly to the TV for watching a movie on a big screen through the use of an HDMI cable.
The front desk was friendly and was very attentive to all my needs. A free drink at the bar was offered to Gold SPG members, which was a nice touch. All the hotel amenities were attractive and well maintained.
September 27, 2012
Rated 4 out of 5 by Jakovdl Fun & Funky hotel for the adventurous traveler
Nicely stylized hotel with all the required amenities, but none of the annoying other bits. Cool décor, easy access, nice room layout, great view of Mt. Hood. Wi-Fi is annoyingly intermittent, but is complimentary.
June 6, 2014
Rated 5 out of 5 by Wiebsi Very friendly staffs!
I stay at least 4 times a year at the Loft and I have to say that I love it. It is very easy to get to the airport and all you need is close by. What I like the most is that the staffs are great! Friendly, resonding, helping - all you need! :-) Thanks a lot!
June 3, 2014
Rated 5 out of 5 by Travelwriter1 Modern sophisticate
Loved the look & feel of this hotel. Modern and sophisticate with an emphasis on functionality. Just wished they had a Happy Hour at the bar and more selection for dine-in. As it was, I dined out.
June 6, 2014
Rated 5 out of 5 by Mamamiya Excellent on all criteria
I was originally booked for only one night but ended up staying two because I missed my flight. The shuttle driver, Roger, was very kind and helpful and the hotel staff quickly found me a room that was readily available and at a good rate. In addition to the great customer service, I loved the hip, minimalist decor that the Aloft at Cascades has. Also, loved that they use Bliss products. Plus, they are right across some nice shops and eating. They are less than a 10 minute shuttle drive from PDX and the free shuttle runs 24/7.
January 16, 2013