Rated 5 out of 5 by baseball9899 Great hotel near the airport
This is an awesome hotel near the airport. You can easily get to it through the Light Rail train station right across the parking lot, or easily by car if you are renting like we were. The bar area is nice, but if you don't want food from there, there are plenty of other options in the nearby area. The rooms are big, with a nice bathroom, plugs near the bed (some hotels still don't do this!), and a comfy bed itself. Surprisingly for being directly under one of the runway approaches, we did not hear any planes during the night, with one of us being a light sleeper. Overall good value, and easy access.
June 11, 2014
Rated 5 out of 5 by Familyfun Great place to stay
We had a great time in Portland very easy to get around with the light rail right out the door and the staff day and night were very helpful. We will be back. Thank you
August 30, 2012
Rated 5 out of 5 by Grandkids10 The Aloft had everything we needed.
The Aloft was not only a great hotel, but having shops and restaurants so close was exceptional. WE will be back and will recommend the Aloft to everyone.
December 3, 2013
Rated 4 out of 5 by travelover Not your father's buick
A young, hip and lively staff keeps this place hopping. Prices were reasonable. Room was well laid out, with the toilet/shower separated from the vanity area. AC worked fine. Would have liked a robe provided. Foodstuffs available were adequate and of good quality.
July 20, 2014
Rated 5 out of 5 by Kimberly Wonderful Stay
The hotel was very comfortable. It felt secure, and the general atmosphere was warm and welcoming.
February 23, 2013
Rated 5 out of 5 by jamie29 Had a great stay
Love the pool table in the lobby. Great drinks at the bar. Comfortable rooms.
July 17, 2012
Rated 3 out of 5 by fworth Staffing has slipped
Client relations needs some improvement. Due to severe weather delays, I arrived 5 hrs later than expected. Person at front desk seemed annoyed that I was checking in. When I asked him to check if my loyalty account was on the reservation, he shook his head and rolled his eyes, as if I had asked him to do the impossible.
The next morning aFed Ex shipment was sent to me at the hotel and I was told it had not arrived. When I provided name of the person who signed, I was told there was no one by that name working at the hotel. Finally, about half an hour later, another person at the front desk recognized the name and was able to find the package, which had been delivered hours ago. I never received a call/message alerting me the package had arrived, had I not been so persistent, I would not have received it at all.
My first day at the hotel I had hung the 'do not disturb' on my door early morning, as I had a series of conference calls. The sign was removed when I left the hotel before noon, but room service never came back to clean my room. The second day I found used coffee packets in the coffee maker, which had not been cleaned.
I stay at this hotel 4-5 times a year, service had always been great, but it has certainly slipped.
June 29, 2013
Rated 3 out of 5 by CatalinaT This hotel is very modern
The design of the hotel is very modern. We really enjoy it. The A/C, however, is very loud. We could not sleep well. The reception desk counter seems need an update. It looks worn out. Other than that, we enjoyed our stay. We also love the fact that there is a huge shopping mall(within walking distance).
July 18, 2014
Rated 5 out of 5 by tadpoletucker Perfect Location
Great location close to the Portland Airport. Just hop on the Max Red Line, and it takes you within one block of the hotel. Cascade Station shopping and restaurants are across the street from the hotel, and the IHop is right next door. The staff, especially Wren, was very helpful, and was able to assist me with early check in after an all night flight. The hotel was very clean, and modern. Nice bar, pool, workout room, and all kinds of snacks and beverages. I would absolutely stay there again on my next trip to Portland.
July 2, 2014
Rated 5 out of 5 by Cammis Great place, great area
The hotel met our expectations and the area it is located was great! We were in Portland for a couple of days on a family vacation with two teenage children. They really enjoyed the hotel and the immediate surroundings. It was easy to get around Portland from the location of the hotel as well with easy access to public transportation. We enjoyed the pool and pool table...overall great value for the money!
July 13, 2014
Rated 4 out of 5 by Kreneea Nice place to stay
This hotel is a good place to stay especially for business travel. Shopping right across the street as well as places to eat. Might even be OK for a little romantic weekend getaway if just wanting to lounge around or just for some quiet 1:1 time. Not much in the immediate vicinity for children, but families could stay here too. Near the airport and train station which is convient. Rooms are a bit on the small side but everything needed is there for a comfy stay. Rooms are clean and beds are comfortable.
June 30, 2014
Rated 5 out of 5 by ALee75 Wish I could have stayed longer
I walked into the lobby and thought I had entered a night club! Relaxed environment, wet bar, social area, snack bar, open doors to outside seating and glass walls to the pool area. Felt like a mini resort! My room was clean & inviting with all the amenities I like to have, even something as silly as ample outlets for all our digital stuff. Bed was crisp & clean and I slept very well. Perfectly located on the MAX line, 5 minutes to the PDX airport or 30 mins to downtown. I parked my car at the hotel and did my commuting on that and avoided traffic. The MAX Cascadia station was a 3 minute walk from the Aloft. I went to work downtown while my teenagers walked across the street to the large shopping center and entertained themselves. It was the perfect set up! To bad it was such a short visit.
July 1, 2014
Rated 5 out of 5 by McCollin Fantastic stay at Aloft Portland
I was pleasantly surprised by the simplicity yet full service of the Aloft Portland. The shuttle from the airport was great. I was greeted quickly and with a friendly smile. My room was compact yet comfortable. I liked how the soap and shampoo were mounted in the shower. the bathroom sink was nice but didn't drain very well. The bar and downstairs area was very clean and enjoyable. It was conveniently located too. Ashley, in the bar was attentive and friendly. It was a very nice place overall!! I only expected that being an SPG member would get me a little better rate the the general rate but otherwise it was a great place with nice and simple amenities.
April 20, 2013
Rated 5 out of 5 by randis666 GREAT PLACE FOR THE PRICE
The location was very convenient for heading downtown and the PDX airport. The staff was great and very helpful and all for 129.00 a night. I have stayed in many hotels in my travels and this was one of the best for the price i have stayed at.
July 14, 2014
Rated 3 out of 5 by Foodie47 Very disappointed to discover no restaurant on oremises
Disappointed that front desk employee did not inquire about dining experience we were seeking. Sharpe recommended Red Robin across the street for evening dinner, not what we had in mind at all.
July 14, 2014
Rated 3 out of 5 by mkp1 Good location but OK property.
"Breakfast Included" in your advertise is really misleading. It should be advertise more like $6 credit for breakfast included, which can barely buy you a bowl of cereal and milk.
Bed mattresses are in need of replacement. My back was hurting badly after waking up for almost a day.
July 12, 2014
Rated 1 out of 5 by Anthony86 The rooms were not up to starwoods standards
The staff was friendly and helpful, but the room was just not up to the standards I have experienced at other starwoods locations. When I entered the room there was a large stain on the carpet as I opened the door. As I walked into the room there were large scuffs on the wall to the left and part of the wall had been covered with a similarly colored piece of something but did not match the paint color/wallpaper. The comforter was lumpy and had no duvet (was just placed between two sheets). As I pulled back the comforter I discovered hair. I appreciate the modern look of the design but was absolutely not satisfied with the state of my room for the rate I paid.
October 1, 2013
Rated 4 out of 5 by AirMowbs "Studio" away from Home
Always a great staff and friendly greeting. Did have a maintenance issue or two...and our room got "skipped" by house cleaning once. BUT, the manager on duty and staff scrambled to make things right for us. Very reliable and cool property in a super location right next to the airport. I've stayed here more times than I can count so...it's become my little Studio away from home in PDX.
July 7, 2014
Rated 4 out of 5 by Jacksonic Clean, quiet, well styled, friendly staff
I booked this hotel as a stopover on the way to the Oregon coast. The room was very clean and efficiently configured. I received a room on the second floor that seemed to be heavily booked as I passed many other guests in the hall. Once inside the room, I was unable to hear any of the other guests on the floor.
This hotel is located on the Eastern approach to the Portland Airport. I heard very little air traffic and certainly not enough to disturb sleep.
Based on my experience, I intend to book future stays at this hotel chain.
June 19, 2014
Rated 3 out of 5 by Mindsurge Great service; uncomfortable sleep
The staff at the aloft was excellent -- going above and beyond to be friendly, informative of the local area and helpful. The room was clean and had all needed amenities (coffee, electical, WIFI, etc.). However, the bed was terribly hard and uncomfortable as were the spongy pillows. Didn't get much sleep due to the uncomfortable mattress/pillows. On a good note, it was very quite even though it was right next to the airport; must have great sound insulation. Bar was a bit higher for drinks than I've paid at other locations. But it is centrally located within walking distance of shopping and a good selection of restaurants.
August 14, 2012
Rated 4 out of 5 by SrSoftball Comfortable and Convenient
I had to be in Portland for a combination of business and pleasure; I had recently stayed at the Aloft in Oklahoma City so I decided to try the Aloft at Cascade Station. The location was very convenient with easy access to the airport, freeways and downtown (thanks to the light rail) but without the hassles of being downtown, and I loved the amenities of the hotel and its overall vibe. Would definitely stay there again!
July 3, 2014
Rated 5 out of 5 by Karen83 Excellent stay!
We checked in and used the park and fly. Great program for those who are needing to leave their car and not use the airport! We have stayed here many times before but this experience was different. Never have we received service like we have this one. Winn checked us in and was extremely friendly. He made us feel like we really mattered and working in the customer industry myself I know that goes along way. Keep him around! People at the front desk in the morning were extremely nice as well; however, I was unable to get any of their names. Nonetheless, great amazing stay. Will always come back for the service that we receive from this hotel! Not ordinary service!
December 30, 2012
Rated 5 out of 5 by HappySleeper0714 Great place to rest, shop, & stopover!
The front desks clerks were very warm & welcoming. The rooms were v clean & posh, & had a beautiful layout! Indeed a GREAT place to rest/ stopover, not to mention fabulous shopping across the road!
July 11, 2014
Rated 4 out of 5 by onaroll The hotel is very convenient to the airport
The hotel was very comfortable, the staff was helpfuland the spg usage program went smoothly. The only negative was that I was under the assumption that we had free parking, but on arrival found that because we had used spg points, there would be a $30.00 plus tax charge for the week of parking. I may be wrong, but I do not remember being charged when we have left the car in the past.
July 1, 2014
Rated 4 out of 5 by mowgli8318 First time problem
I have stayed here 3 times in the past several months for travel and always had great service. On this trip the Friday night band was too loud and kept my son and I up although not late until 10:30pm with an international flight to catch the next morning. The staff commented Yeah it can be loud in your room and that was the end of the conversation. Mostly it was the vibrations felt in the bed.
June 29, 2014
Rated 5 out of 5 by lmarrs Lisa's Stay
I missed my flight home on Thursday and a friend recommended that I stay at Aloft. Loved it,..loved the design and decor, but the staff was the very best. I love Portland but had a crazy week of travel to several cities and it was topped off by missing my flight. Everyone - shuttle driver, front desk staff, and bar staff were phenomenal. My one request is for a power outlet in the bathroom area (near the mirroe) for the blow dryer. I had to blowdry my hair without a mirror-which wasnt a big deal on Friday because I had a 6 am flight out - I wasnt going to visit customers. Looking forward to staying there again.
December 17, 2012
Rated 4 out of 5 by andyrenae A Meta-Escape
I was relieved to learn that there was an aloft near the portland airport when i was looking for a place to stay during a 'vacation'/out of town family wedding. i've stayed in other cities and, unlike other large chains, have found that i can count on the name to equal a good stay in a clean room with good service.
after a week of travel (red eye to boston from los angeles on monday night, two different hotels on tuesday and wednesday with a 6am departure in est to portland), i needed to make use of every amenity. the room is set up with quality coffee and tea. the ambience is minimalist and clean, if a bit neon. the hotel is quiet and the service is great. blackout blinds are a HUGE plus when your internal clock is off. and you truly can't hear the airport, just a couple miles away (if that).
courteous desk service. a spectacular bar tender who kept my water full, in addition to my drinks. we talked bourbon and he let me try a few new acquisitions - really, really good stuff. you can count on this staff to stock a unique bar with quality local labels you might not know.
a huge family wedding isn't exactly vacation, but i could look forward to coming 'home' at the end of the night.
July 9, 2014
Rated 5 out of 5 by tub2019 nice airport hotel
it is an airport hotel, but also very conveniently located close to many shops and nice area. Hotel its self is very clean, nice, and modern.
July 8, 2014
Rated 5 out of 5 by Bardintune Overall pleasant experience
Stayed for 3 nights. Staff were all welcoming and helpful from check-in to final free shuttle to airport. Room was attractively decorated and well-equipped--bed very comfortable, lots of places to plug in our gadgets.
Liked the breakfast sandwiches and other food for sale in the very convenient lobby cafe (much preferable to the neighnbouring IHOP)..
Bedside reading lights to allow one person to read while the other sleeps. (Lights on wall cast too much light.)
Check out shorwer drains--musty smell from ours periodically.
May 30, 2014
Rated 2 out of 5 by N2n2 Trying too hard not relaxing
This hotel is not great for families or anyone looking for sleep or relaxation. As soon as i walked in there was loud music, unfriendly staff and overload of stimulation. Loud until after 10 and we could hear the music and voices in the courtyard past 12 am.ot conducive to sleeping. This hotel is trying too hard and missing the point
June 29, 2014