Rated 5 out of 5 by ladolcevita clean, efficient, modern hotel
This hotel is perfect for the traveler who needs a great place to sleep, be close to the airport, has no need for frills, yet wants to be comfortable. Perfect for the modern, no nonsense type of traveler. I love the streamlined, smart, highly modern feel about the hotel. Rooms have the business-minded type of traveler in mind. All fixtures were in perfect condition, I heard no outside noise, the staff was great, and I especially enjoyed the modern, hip, highly comfortable feel of the lounging area. I felt I was in a modern Swedish hotel. Very nice!! Also very convenient to the metro system to get anywhere in town.
October 30, 2014
Rated 5 out of 5 by pretzeldw One of the best hotels near the airport
I always try to stay here when passing through Portland, about 6 separate times as I write this review. First off, its in a great area. Cascade Station has a lot of places to eat and shop within walking distance. Famous Daves is right across the street if you feel like some good BBQ. There is also Buffalo Wild Wings, Red Robin, and IHOP within a 2 minute walk. Plus some smaller shops closer to Ikea (Starbucks, Jamba Juice, Panda Express, Sushi, and my favorite Yo-Cream Frozen Yogurt). Its a good area to stay if you want to spend a little time.
aloft hotel has a very young, modern, hip look and feel to it. When you walk in it is very open. You will see the wxyz bar where you can get some great drinks and appys. A pool table and some Apple computers you can use. There is a nice pool and fitness center as well. In the summer months they have a nice patio area for the wxyz bar. In the main lobby there is a tv monitor with flight schedules at the Portland Airport, and stations to check into your flight.
There is a lot of parking behind the hotel. Plenty of room for a large moving truck or motorhome even.
My experience with the front staff has been good. They are friendly and quick to help you with your requests.
Overall you won't be disappointed staying here
February 14, 2012
Rated 4 out of 5 by TomL Standard Aloft Hotel
This is similar to other Aloft hotels. The staff is friendly. The location is good, 10 minutes from PDX. There are several chain restaurants within easy walking distance. There is on-call shuttle service to the airport. Loud music in the lobby. There are many snacks and drinks available in the lobby, although they are not cheap.
As with other Aloft hotels, the room lighting design is not so good. The bathroom lighting cannot be turned on without lighting up the bedroom, waking anyone who might be sleeping.
December 1, 2011
Rated 5 out of 5 by JimMartin Hotel Staff/Environment
We had a great experience at ALoft - Cascade Station. The hotel was great and the room was very comfortable, great decor. The "green" status of the hotel was an added bonus.
Most importantly was the warm and welcoming staff at the hotel. They made sure every request was attended to promptly. We would like to make special mention of the chef in the kitchen at breakfast. We did not ask her name, but she made sure the food was well prepared, hot and nicely presented. Kudos for that.
Once again, thanks for a great stay!
October 27, 2014
Rated 5 out of 5 by MtnGirlTracy Excellent Hotel right by the Portland Airport
This was a perfect place to stay with a comfortable well laid out room. We got a great nights sleep with the black out shades and the bed positioned in the middle of the room rather than on a wall connected to some others room. Great staff who helped us and easy to get around. Loved the location right by Starbucks and many other shops.
October 26, 2014
Rated 4 out of 5 by dfjidaho The hotel has very nice features
very nice accomodations. Convenient, comfortable bed and relaxing environment. Hotel lobby concept and design supports the business person and a flexible availablity for the travelor.
October 31, 2014
Rated 5 out of 5 by Tabby Great location near PDX
Staff were very friendly and helpful. The hotel is very close to train station and easy access to downtown. They offer bike rental service for the guest to venture around area. Complementary beverage in the morning for Gold and Platinum Elite member.
October 26, 2014
Rated 4 out of 5 by Cary Very nice and convenient hotel!
Getting to the hotel rom the airport was very easy and getting greeted with the expert staff was very nice.
October 29, 2014
Rated 5 out of 5 by welcometreats Dog friendly
We stayed in this hotel for the first time so we did not know what to expect.
When the front desk staff found out that we had a pet, he gave us a dog bowl, pillow and treats. It was very welcoming. I asked the staff if I could do late checkout as a Gold, and he said yes. Not that I needed the late checkout, but I like it when the hotel can accommodate our request if needed.
All dog-friendly rooms are on the first floor. The exit door from all these rooms is nearby which means if your dog needs to get out quick to potty, it is very easy to get out from the building.
On Sunday morning, I took my dog to walk right across the hotel where there was a green belt. And there is a Petsmart nearby (Cascade Station) if you forgot to bring something.
I have been to a few other dog-friendly hotel, and I can say that this is the best dog-friendly hotel that I have been. And there was no pet fee unlike other hotels.
My recommendation is that you band together with other pet-friendly establishment in the area so that we know which shops/restaurants to visit. Thank you!
October 25, 2014
Rated 5 out of 5 by Joe1974 Great Location and Quality Property
The first time I stayed here was very good but there wasn't anything around the hotel at that time. Now everything is around the hotel and all within walking distance. Close to the "MAX" train station (less than one block) which can take you just about anywhere. This is a fine property and my stay was great.
December 7, 2014
Rated 3 out of 5 by energywhiz Stay was Ok
Arrived on shuttle from airport. Hotel is second stop for the shuttle. Front Desk clerk seemed way too interested in chatting with another staff member before bothering to assist me.
Room was your standard Aloft which I generally love, but the room was dirty and the mattress creaked. I was too tired to bother to complain so I can't speak as to how Staff would have handled it.
I was not thanked for being a platinum member nor told or asked about the points amenity, however it posted soon after my stay.
Overall an ok hotel.
January 9, 2012
Rated 5 out of 5 by PF808 Ultra-modern and Upbeat
This was my first time staying at this hotel. It was recommended by my son. Initially, I was a little concern that it might be a little too high tech for me. The décor was very unique and I loved the colors and ultra-modern style. The room was clean and fresh with a lot of shelf space and power outlets, I will definitely stay at an Aloft Hotel in the future and would highly recommend it to anyone interested in an upbeat atmosphere with a change from the norm. The one drawback to this hotel was that there was not a restaurant onsite or a breakfast meal included as a part of the price. However, at this particular location, there were several restaurants within close walking distance. The staff here were very friendly and helpful. This was one of my best experiences at a hotel.
June 8, 2013
Rated 4 out of 5 by Cashmom Usually I like it, but...
We stay here several times a year and normally are pretty happy, but here we are on a Friday of a holiday weekend and the bar doesn't open until 5:00? Several people have been in and out during the past hour and no dice, no service until 5:00. So strange not being able to grab a happy hour drink in a hotel that has a fairly large size lobby bar.
November 28, 2014
Rated 4 out of 5 by Westiewoman Dog Friendly hotel
We love Aloft because they welcome dogs. They take good care of people too, and make it easy to travel with our Westie.
December 2, 2014
Rated 5 out of 5 by Ksss Comfortable and pocketbook friendly
Excellent quality and service as always.
December 2, 2014
Rated 4 out of 5 by Emyb Bed/Pool
The facility is great and great location with all the shopping stores. the only thing that you can do better on would be a better cushioned bed. My back actually was bothering me from sleeping on the bed. I don't think I've had that problem staying at Westin or Sheraton. Just a suggestion.
the pool should always be equipped with towels at all times. We have to ask for towels at the front desk each time we used the pool and they would only give us 2 towels at a time and there were 4 of us.
February 18, 2014
Rated 5 out of 5 by mcmbam First experience with Aloft
This was our first experience with Aloft - we are gold SPG members, owning multiple Starwood timeshares plus lots of experience with the varying levels of their hotels. This was an excellent experience for us and we will definitely seek out Alofts in the future. Suggestion: hotel expects too much of their front desk staff - juggling check-ins, check-outs, stocking the snack/take out area and taking food orders. Either increase staffing there or split responsibilities more.
August 1, 2012
Rated 3 out of 5 by Ecoast Mixed bag
Never able to access wI-fi in my hotel room, during 2 days I stayed there. Was told "access point" for my room wasn't working. No radio in room, and without internet access could not listen to music, news, etc. When I asked about this, was told hotel had "different amenities" from other hotels, and that I could purchase a music package via TV!
Requested a wakeup call for morning of checkout (and flight from PDX), but never received it.
September 2, 2013
Rated 5 out of 5 by Nursery1234 Great place to stay, good location
We stayed three nights here on 2 different occasions in July. Both times, the staff went above and beyond the call of duty to make us feel welcome. We even got a late check out on the last day since our flight out wasn't till late at night. The room was clean and very different, but is modern. The pool and fitness center are open 24 hours which would be nice (didn't use them). They could use a hot tub.
August 1, 2012
Rated 2 out of 5 by N2n2 Trying too hard not relaxing
This hotel is not great for families or anyone looking for sleep or relaxation. As soon as i walked in there was loud music, unfriendly staff and overload of stimulation. Loud until after 10 and we could hear the music and voices in the courtyard past 12 am.ot conducive to sleeping. This hotel is trying too hard and missing the point
June 29, 2014
Rated 5 out of 5 by mtdog A perfect place to stay with or without a dog
I came with my dog. We both slept like babies (or puppies.) The room was clean, sound proof (it's near the airport) and convenient to parking. The staff was ever so nice to my dog and I. His tail starts wagging the second he walks in the lobby. Brandy checked us in quickly and then found a cart for our luggage. Then she helped us choose from the ample number of restaurants within walking distance. This is my second stay and not my last.
November 16, 2014
Rated 5 out of 5 by Kimwr1966 Great stay!!
My friend and I came down from Seattle for the Pearl Jam concert. The hotel was awesome. The decor has great lines, the staff was wonderful and I want the squishy blue floor in the elevators. This was my first stay in an Aloft and I will look for an Aloft hotel first when planning my stay anywhere. You guys rocked it!
December 1, 2013
Rated 4 out of 5 by mbluecpa Good choice near the airport
The Aloft is a good choice in a large and growing retail/office compound near the airport. Rooms and amenities at Aloft properties are fairly standard and as expected. The rooms are somewhat small but perfect for a one-night airport hotel stay.
Several chain restaurants, both fast-food and sit-down, are within an easy walk. The hotel has an airport shuttle shared witih other properties that's available on-demand with 10-15 minutes' notice. Portland's MAX light rail runs fairly near to the hotel (~1/4 mile) providing access to/from downtown in a little over 30 minutes and the airport in about 5 minutes.
The gym had three treadmills, a bike, a couple of elliptical machines, and a weight machine. Nothing spectacular, but it definitely met my needs and expectations.
The hotel provides an amenity for Gold and Platinum guests; the front-desk agent was not aware of it but just handed me a $5 credit for food/beverage when I inquired.
The hotel has free parking and occasionally advertises park, stay, and fly packages. It's also a good value on cash and points stays.
February 11, 2012
Rated 4 out of 5 by SJR22 Well located PDX hotel
This property is directly across the street from a nice mall with lots of restaurants, has an airport shuttle, and is one long block from the train/transit into downtown Portland. Good location, good value, nice place.
October 5, 2013
Rated 4 out of 5 by Dramamama55 great stay
enjoyed our first visit, will use this hotel again. Felt very safe as a solo traveler.
November 21, 2014
Rated 5 out of 5 by Familyfun Great place to stay
We had a great time in Portland very easy to get around with the light rail right out the door and the staff day and night were very helpful. We will be back. Thank you
August 30, 2012
Rated 5 out of 5 by Grandkids10 The Aloft had everything we needed.
The Aloft was not only a great hotel, but having shops and restaurants so close was exceptional. WE will be back and will recommend the Aloft to everyone.
December 3, 2013
Rated 5 out of 5 by Kimberly Wonderful Stay
The hotel was very comfortable. It felt secure, and the general atmosphere was warm and welcoming.
February 23, 2013
Rated 5 out of 5 by jamie29 Had a great stay
Love the pool table in the lobby. Great drinks at the bar. Comfortable rooms.
July 17, 2012
Rated 3 out of 5 by fworth Staffing has slipped
Client relations needs some improvement. Due to severe weather delays, I arrived 5 hrs later than expected. Person at front desk seemed annoyed that I was checking in. When I asked him to check if my loyalty account was on the reservation, he shook his head and rolled his eyes, as if I had asked him to do the impossible.
The next morning aFed Ex shipment was sent to me at the hotel and I was told it had not arrived. When I provided name of the person who signed, I was told there was no one by that name working at the hotel. Finally, about half an hour later, another person at the front desk recognized the name and was able to find the package, which had been delivered hours ago. I never received a call/message alerting me the package had arrived, had I not been so persistent, I would not have received it at all.
My first day at the hotel I had hung the 'do not disturb' on my door early morning, as I had a series of conference calls. The sign was removed when I left the hotel before noon, but room service never came back to clean my room. The second day I found used coffee packets in the coffee maker, which had not been cleaned.
I stay at this hotel 4-5 times a year, service had always been great, but it has certainly slipped.
June 29, 2013