Rated 4 out of 5 by LandedSPG Best of the low budget options
I've stayed here many times over the years, however staying here once or a bunch of times makes no difference to your experience. Everything is always the same. Which is not a bad thing, in this case.
To all the Platinum guests I want to say expect nothing from any Alofts, this being no exception. There is no free anything (other than internet) and the hotel only has rooms so no suite upgrades either. Also, you only get 250 SPG bonus points at check-in. If you can get over these things, then you'll have a clean ROOM at a decent price (sometimes) and a friendly staff with a nice little lobby with a cool bar and a pool table too!
Also it's a 5 minute bus ride from the Airport which is good and bad (noise) but once you are in your room you can barely hear it with the TV on! :)
So, stay here if you are either in town for a night or don't want to spend too much money. However you are a 20 minute drive from downtown via highway. So if you plan on taxing anywhere, it will cost you.
This hotel meets the category 3 expectations.
December 28, 2011
Rated 2 out of 5 not a hotel for kids
the kids where disappointed with this hotel.they were
not able to swim in the pool because of the high chlorine content nor could the parents sit around the pool area because of the chlorine. there was a pool table in the lounge area that the boys enjoyed the first night but were not allowed the 2nd night.WHY,...the kids were supervised the whole time.when we asked to talk to the manager ,we were told she wasnt in only to find out that we were talking to her.the kids will be picking the hotel again next year but it wont be this one
January 19, 2014
Rated 4 out of 5 by PaulRaj VERY, VERY loud heaters....didn't sleep at all!
The heaters in these rooms are very, very loud. Myself and a colleague in another room didn't sleep well because of the heaters that kept clicking on and off and were very loud. I didn't sleep well at all and woke up sick with a fever.
I'm a big Starwood fan and SPG member; this heater problem is a real concern that Starwood should address. I'll never stay at this Aloft in Montreal again.
February 12, 2014
Rated 2 out of 5 by Marcus Aflop
I stayed at this hotel twice in one week and feel less than satisfied with both my stays. I have stayed at Alofts in the past so I had a reasonable idea of what to expect when I reserved this hotel. The first room I stayed in had 2 wireless phones that did not work. It was impossible to call to set a wake-up call and calls to my room could not be answered. Also, I am annoyed when the thermostat is set in Fahrenheit- we are in Canada, metric is the standard...but more to the point, the heater in both rooms could not warm the room adequately. I felt uncomfortable in both rooms I stayed.
Also, would it hurt to provide two bars of soap instead of one? One for the shower and one for the sink? The other thing I would suggest is to properly seal the glass door in the shower. Every time I took a shower there was a huge puddle of water on the bathroom floor. Yes, I had a towel on the floor but it's a real annoyance to walk into the floor afterwards wearing socks and have wet feet.
I am a platinum member with SPG and have been for the last 7 years. I like Starwood properties because they get the little things right- but this Aloft property really missed the mark.
November 26, 2011
Rated 5 out of 5 by Limoguy007 Best Hotel in North America!
Imagine the show Cheers, where everybody knows your name. This place makes you feel like you never left home.
I just love this place. The word no is not in anybody's vocabulary. From the Manager "Andrea" to Front desk "Dara" big Kudos to everyone. When I come to Montreal this is my choice Hotel even if they have no suites to accommodate Gold and Plat members! It's all about Service, 2 thumbs up!!
September 22, 2012
Rated 1 out of 5 by rougegirl first stay terrific...second stay horrible
first stay was great...second stay fell very short of expectations...
February 11, 2014
Rated 4 out of 5 by GMSX Stylish, efficient, convenient, good staff
Third or fourth stay... handy to airport, visiting friends and family on West Island, VIA station at Dorval, and easy highway links to all parts of Montreal.
Fairly priced, well run, front desk staff "Dara" exceptional; friendly, attentive, and efficient, even when doing check in, guest inquiry, and phone response all at once.
February 2, 2014
Rated 3 out of 5 by jimmy197455 Not what I expected
We arrived and were greeted with attitude and given the feeling we were disturbing the lady at the counter. We were told the restaurant was closed, there was no room service and we had to go across to the sheraton to eat, and when we did it was closed. The room provided was average, not what was advertised when I made the reservation. The coffee machine was broken, and we were told they would "check it". In the meantime the coffee in the lobby was 2.50$ a pop. Hopefully that coffee machine is not charged on my credit card! Anyways, with the ammount of hotels available, its surprising that people would want to go back there.
July 31, 2012