Rated 4 out of 5 by Moesmom Great beds!
Loved the bed, very comfortable. Rooms are a bit small but very well equipped. Great shower, cold A/C and decent coffee in the room.
August 4, 2014
Rated 4 out of 5 by GH2014 Good travel hotel
Neat room layout and concept.
Carpet was a bit dirty and the room had a funny smell, maybe the AC filter was old or dirty.
August 4, 2014
Rated 3 out of 5 by ndcs2 ROAD NOISE = NO Sleep
Apparently, because I have gotten to know the front desk team, I have always stayed in a pool-side, parking-lot side room. However, with new FSU Hospitality School students manning the front desk, I was placed in a room on Monroe street. Starting at 5AM, every motorcycle, garbage truck and Celica drift car sounded as if it was eluding Tallahassee PD's finest at the foot of my bed.
RECOMMENDATION: (1) Install noise damping windows. You have a great hotel but 1/2 the rooms are too loud. (2) Provide guests with ear plugs. A Sheraton in downtown San Antonio provides them and they are appreciated. (3) Only put me in a pool side room. I'll request it in the future.
July 10, 2014
Rated 3 out of 5 by Sally0000 Average Experience
Average hotel experience. Room was clean enough but not outstanding. One of the two elevators was broken during my stay. Biggest concern was my neighboring room had four party animals who were up all night, talking loudly and in and out of their room constantly. Walls are thin and their conversations made sleep nearly impossible.
July 31, 2014
Rated 5 out of 5 by MicrosoftTraveler Unbelievable but then again it's Starwood
So I'll get straight to the point, I love this chain, always consistent whatever city I stay in, love it love it. But this visit I checked out and left an expensive Bluetooth speaker system in my room. Now, I know I shouldn't expect the worse from any establishment, but lets face it, in todays world, the thought of retrieving anything of value left in a room is slim to none, at least I thought. I left this very expensive Bluetooth speaker in my room at check out, got to my meeting and recognized it was left behind. As quickly as I could I went back to the hotel expecting the usual "sorry we didn't find anything" but before I could even get out the words "I checked out and left...." the person behind the counter said "a speaker in your room" UNBELIEVABLE. Like I said I was totally expecting not to ever see that speaker again but surprise there it was all but gift wrapped for me at the front desk. To top it off, I'm checking my email today and see an email from the hotel on the day I checked out informing me I left it behind in my room (I hadn't checked my email all month). This hotel exceeded my expectations on every front, from the bartender who recommended dinner and was 100% spot on the suggestion to the front desk and cleaning staff who has literally changed my opinion of hotel cleaning staff - at least at Aloft. I'll be a loyal fan of this chain from here on out. Thank you!
January 17, 2014
Rated 2 out of 5 by tzsabra very bad experience
on my stay last week in your hotel in tallahassee,florida i had a very bad experience with the front desk manager. i come to this hotel a lot of times. every week the front desk let me stay in the hotel until 3pm for late check out. last week i had my mother with an aide and me . she is 91 years old and use a w/c and can"t walk. i asked the front desk if we can stay in our rooms to 4pm because she didnt feel good and our flght leave at 645pm. the manger was at the front desk at the time. i explained him and asked him to stay one more hour. he said" no problems you can stay for one more hour, but you need to pay for the rooms for one more night" i said no thanks and left the hotel with my mother and told him to cancel my reservation for the next weeks to come. you need to teach your managers costomer service.
July 23, 2014
Rated 5 out of 5 by tward1 Great
First time to stay at this hotel and it was great.
July 30, 2014
Rated 5 out of 5 by SRQShooter THE Hotel to Stay in When in Tallahassee
Have stayed in most hotels in Tally, mostly on business but stayed here with Family. Location, cleanliness, modernity (GREAT ROOMS!), great food and BAR, and most of all, the STAFF. General Manager Jonathan leads a great crew by example.
You are treated as you should, not just like another body...
nothing to add for improvements. Keep up the great job. Will be staying here exclusively when in Tally, which is often.
May 26, 2014
Rated 5 out of 5 by SFB70 Love the staff!
From the team greeting you at the front desk, the staff keeping up the facilities, to the top management, everyone works together to make the stay great!
June 5, 2014
Rated 5 out of 5 by Tommy13 Above and Beyond
I cannot begin to say how pleased I have been with my stay here. The facilities are top notch and the staff have been great. I had one very small, routine issue and the staff, including the property manager, were more than accommodating to help out. They went above and beyond to make my stay perfect. I am a loyal SPG elite member and can honestly say this property reminds me why I always choose SPG. If you are SPG elite or anyone looking for a great stay in Tallahassee, look no further. The Aloft will go above and beyond to make your stay incredible.
October 13, 2012
Rated 5 out of 5 by GG777 All you need!
Great Hotel for Business Travel- it's all you need- ease of getting on the internet and parking is easy. Great Location.
July 25, 2014
Rated 5 out of 5 by Rihova Great stay at the Aloft
The hotel is conveniently located to FSU, downtown Tallahassee, and has a few restaurants within walking distance.
May 27, 2014
Rated 3 out of 5 by SJG69 Nice Hotel
Great hotel and have stayed multiple times, unfortunately we had to switch rooms this time due to the linen having a horrible odor. Staff took care of us.
July 22, 2014
Rated 5 out of 5 by rocketman23 Awesome Hotel in Tally!!
I had the opportunity to stay 2 nights recently at Aloft. This is a terriffic hotel in a great location-close to all things in Tallahassee. The staff is extremely nice and courteous and make you feel welcome the moment you walk in. Definitely a neat, clean "hip" and first class hotel. Starbucks open all day and night in lobby is a nice amenity.
I will be staying many more times as my child begins studying at FSU.
Great place to stay!
July 14, 2014
Rated 5 out of 5 by SFB70 Great team in place
Everything rises and falls on leadership and Aloft in Tallahassee is certainly rising. I've stayed there several times and each time the staff has been professional, helpful, courteous and smiling. From the sales department and management to the team that cleans the room (and door handles!), everyone has gone out of their way to make me feel like I'm the most important guest, which is consistent with others there with whom I've spoken.
Keep up the great work Terry!
February 22, 2014
Rated 5 out of 5 by Cindy0822 Staff above & beyond
Our college daughter and her friends were unexpectedly laid over in Tallahassee Sat on the way to Spring Break. Patricia @ the Front Desk was incredibly accomodating and reassuring to me and all the parents of the girls. The shuttle had stopped running for the evening however Daniel, the Bellman, escorted the girls to the hotel so that we would know they were safe. We are so appreciative and grateful! Thank you Patricia & Daniel!
March 24, 2014
Rated 5 out of 5 by cnwo4life Great first stay
My son and I had a great Saturday night here. Staff were very helpful from housekeeping, frontdesk, and the cafe. Room was small but very comfortable. Excellent food in the cafe for breakfast, and super comfortable bed. If I one thing that if asked could be improved upon, the only thing I could think of would be better water pressure.
April 7, 2014
Rated 5 out of 5 by JKSIXFOUR Our favorite place to stay
This is our second time staying at aloft Tallahassee and they do an outstanding job there. The rooms are clean, coffee in lobby is amazing and they had an acoustic duo in the bar that could have blown anyone away on American Idol.
April 14, 2014
Rated 5 out of 5 by homealone above and beyond
Going above and beyond is truly practiced at this location. Starting at the front desk to upper management they practice hospitality to the enth. For example, I have a favorite pillow that they provided and it is keot in my room during each stay. They know my requirements that I am a black tea drinker. I have additional tea bags left in the room. I just have to ask and it is provided in the form of service.
March 19, 2013
Rated 5 out of 5 by Taylor123 staff was awesome
Allison, the young lady who works at the registration counter was patient, kind ,well mannered and very polite. She has a great attitude when working with people. You are lucky to have such a great assesst.
All the people were well mannered, Kyle, the bartender could use a little of the rest of the staffs personality. I am a middle aged mom and it was clear that his focus was on the younger crowd. Even the young lady who cleaned my room was so polite. Great place overall.
July 6, 2014
Rated 5 out of 5 by Jody38 Good choice for a stay in Tally!
I had a very pleasant stay here, 2 nights the 1st week of June 2014. The room was large, bed was comfy. The shower was a nice size w/separate area outside w/sink, mirror, closet. Well organized for dressing away from sleep area. The hotel was quiet and the Guest service desk attendants were friendly and helpful. The hotel has a nice lobby, including a bar and snacks & drinks right there for quick pick-up heading in or out. Nice pool area too, I didn't get a chance to use, but my room overlooked it and was very inviting!
June 29, 2014
Rated 4 out of 5 by FatherStudent Tallahasse And Doral Florida 5 stars!
The best, Price & service!
July 16, 2014
Rated 5 out of 5 by Teeny52 Accommodations were excellent!
Hotel staff were very friendly and helpful. Housekeeping does a great job! I would like to see room service available for food.
July 14, 2014
Rated 5 out of 5 by kristi65 this hotel has nice features
like the style of this hotel and the outdoor pool with towels on the chairs so you don't have to use your room towel . nice bar in the facility but would like barstools with a little cushion.
July 11, 2014
Rated 5 out of 5 by Phylmay Wonderful Eclectic Experience
The Aloft was one of the best hotels I've stayed at and everything was above expectation. I will definitely stay again. I hope the next city that I visit has an Aloft hotel because it was a "Wonderful Eclectic Experience."
July 7, 2014
Rated 3 out of 5 by swimmom26 busy place
great property in excellent location. staff was all extremely helpful and polite. facilities get a lot of use and need some refreshment...things are fraying a bit at the edges and a little dirty in places. window AC means room is freezing or hot and unit is loud. food service seemed somewhat overwhelmed at times, never enough ice packs. especially when it was not first thing in the morning. I would stay here again.
July 1, 2014
Rated 5 out of 5 by Jason03 Great people and concept!
My entire aloft experience was fantastic! I interacted with 6 people, all of whom met my expectations and most exceeded it. Everyone I dealt with was very friendly and helpful. We needed more towels at 11pm and within a minute someone magically appeared at our door. The bar, live music and lounge area was great. We enjoyed the quality food that was prepared fast for made to order food(5-10 min). The front desk staff was extremely friendly and helpful when I had questions. We loved the large flat panel tv, comfortable bed, complementary bottled water, refrigerator, and room setup Overall, aloft does all the little things that make a big difference.
September 2, 2012
Rated 5 out of 5 by Softball14 Great for a group
Stayed for a softball tournament and the lobby was a great place for the parents and girls to gather. There is a bar and a pool table and a nice outdoor pool. It was very comfortable and the staff was friendly.
July 6, 2014
Rated 2 out of 5 by Rachel86 Very disappointed
I stayed at Aloft because it was part of a wedding package and I also knew it was one of the newest hotels in town. My husband and I were extremely disappointed, however. The bed was so hard that both of us had terrible night's sleep and our necks were hurting all weekend. The air conditioning had two extremes-either warm and muggy or freezing cold. One degree difference made the room feel like either a tundra or like we were sitting outside in the summer. The maid left a note on our bed the first day saying she couldn't make the bed because she's not allowed to touch any personal belongings. I understand and appreciate that policy, but the only thing that was on my bed was a tiny personal pillow. It didn't seem like that would be anything worth being concerned over touching. Also, (and this is not the hotel's fault) the location was terrible because all night we kept being awaken by sirens, cars, horns, music, etc. It sounded like we were sleeping in NYC. THe only positive note is that the downstairs staff were very friendly.Overall, I will never stay here again nor would I ever recommend this hotel to a friend.
July 7, 2014
Rated 5 out of 5 by curlyq I will look forward to coming back!
We stayed here because of how close it was to FSU .
July 6, 2014