Rated 1 out of 5 by TiredVisitor Terrible Experience
My room was tiny, barely big enough for 2 people and the noisiest I have ever stayed in. Street noise was unbearable all night long and thin walls let you hear neighbors and people in hall. Towels were cheap, thin and old. Low bed was extremely hard and uncomfortable and needs new linens and pillows. One of the blinds would not close all the way so street lights came in. The whole room lights up if you use the toilet at night. Refrigerator is noisy. Room needs a chair other than the desk one or a luggage rack. No spa tub at pool. Front desk not very knowledgeable about area. No reverse osmosis water and bottle like other Aloft hotels. Will never stay here again.
July 21, 2014
Rated 5 out of 5 by Debbie3173 Pleasantly Surprised!
I have never stayed at an Aloft Hotel before and was pleasantly surprised by the charming facility. The staff were extremely friendly. I especially liked the fact that if they made eye contact (it happened even if they did not)with you upon your arrival back into the hotel they would greet you with a welcome! Even the cleaning crew asked as I was leaving if I enjoyed my stay -so friendly! It makes you feel welcome and that you are valued as a customer. I like the fact that I am rewarded for not having my linens changed etc by something that I can use to actually get something during that stay (voucher to be used at the refuel station.
July 18, 2014
Rated 2 out of 5 very bad experience
on my stay last week in your hotel in tallahassee,florida i had a very bad experience with the front desk manager. i come to this hotel a lot of times. every week the front desk let me stay in the hotel until 3pm for late check out. last week i had my mother with an aide and me . she is 91 years old and use a w/c and can"t walk. i asked the front desk if we can stay in our rooms to 4pm because she didnt feel good and our flght leave at 645pm. the manger was at the front desk at the time. i explained him and asked him to stay one more hour. he said" no problems you can stay for one more hour, but you need to pay for the rooms for one more night" i said no thanks and left the hotel with my mother and told him to cancel my reservation for the next weeks to come. you need to teach your managers costomer service.
July 23, 2014
Rated 5 out of 5 by GG777 All you need!
Great Hotel for Business Travel- it's all you need- ease of getting on the internet and parking is easy. Great Location.
July 25, 2014
Rated 3 out of 5 by SJG69 Nice Hotel
Great hotel and have stayed multiple times, unfortunately we had to switch rooms this time due to the linen having a horrible odor. Staff took care of us.
July 22, 2014
Rated 3 out of 5 by ndcs2 ROAD NOISE = NO Sleep
Apparently, because I have gotten to know the front desk team, I have always stayed in a pool-side, parking-lot side room. However, with new FSU Hospitality School students manning the front desk, I was placed in a room on Monroe street. Starting at 5AM, every motorcycle, garbage truck and Celica drift car sounded as if it was eluding Tallahassee PD's finest at the foot of my bed.
RECOMMENDATION: (1) Install noise damping windows. You have a great hotel but 1/2 the rooms are too loud. (2) Provide guests with ear plugs. A Sheraton in downtown San Antonio provides them and they are appreciated. (3) Only put me in a pool side room. I'll request it in the future.
July 10, 2014
Rated 5 out of 5 by rocketman23 Awesome Hotel in Tally!!
I had the opportunity to stay 2 nights recently at Aloft. This is a terriffic hotel in a great location-close to all things in Tallahassee. The staff is extremely nice and courteous and make you feel welcome the moment you walk in. Definitely a neat, clean "hip" and first class hotel. Starbucks open all day and night in lobby is a nice amenity.
I will be staying many more times as my child begins studying at FSU.
Great place to stay!
July 14, 2014
Rated 4 out of 5 by FatherStudent Tallahasse And Doral Florida 5 stars!
The best, Price & service!
July 16, 2014