Rated 5 out of 5 by reunion13 very convenient to airport
nice hotel. staff is courteous, and the room is very nicely furnished. the food at the bar seems overpriced, and the server seems more interested in how much tips she gets than serving the customers.
July 3, 2013
Rated 1 out of 5 by Tanyatray Dirty
Check in on the 4th of July and the 1st roomed they gave me smelt musky. The second room had hair in the sheets, the 3rd room carpet had brown spots and bathroom was dirty, the 4th room had stains on the sheets. I would never go there again.
July 5, 2012
Rated 5 out of 5 by Curley this hotel has great features
Atmosphere was welcoming. The appearance was different from what I am use to but it was a pleasant change. I felt like I was in a new error hotel and because it was different I wanted to explore more. Would love to stay there again.
March 17, 2013
Rated 5 out of 5 by JerseyVisitors Awesome Location and Experience
From the time my family checked in til check out the staff was warm, friendly, and helpful. Room was exceptionally clean and the lobby/pool brought fun for my kids in the evening. We look forward to another awesome stay in the future!
September 12, 2012
Rated 2 out of 5 by howard11 Tthis Hotel need a staff over haul!!!
The common areas were very dirty
I heard a lot of complaints will I was down in the lobby for a very short time!
No common areas were vacuumed elevators dirty all lobby areas very dusty
4 LARGE TV's in lobby no working
April 22, 2013
Rated 4 out of 5 by Meadowlark Good, basic lodging.
After check in in went to my room, which had such a striong cigarette smoke odor, I immediately called guest services for a room change. The lady on duty was very apologetic and made an immediate change for me.
May 18, 2013
Rated 4 out of 5 by MM14 Location Is Great, Facilities are Nice
This is the second time I have stayed here and I really enjoy the location being so close to the Amtrak Station and the Airport.
Decent workout facilities and staff was friendly to me. All in all an excellent value.
August 22, 2012
Rated 4 out of 5 by BWItraveler Modern style, very convenient for BWI travel
This hotel is very convenient for traveling out of BWI airport. The shuttles run all the time and it is a 5 minute trip to the airport.
July 24, 2013
Rated 3 out of 5 by BWIuncleanroom Gave me a room that had not been cleaned
Not a good experience...sent me to a room that was not clean...had to go all the way back downstairs to get a new key...the next room had a funky smell as well as the elevator
June 26, 2013
Rated 3 out of 5 by kf4129 Not as Trendy as it appears
The goal is to be trendy and fresh but the facility is dated and it just seams cheap overall. Cleanliness is definitely not the top priority. There was a life guard on duty at the pool though which was nice.
March 19, 2013
Rated 5 out of 5 by DIZINHA check inn
i get ther litte early and i have to wait like 2 hours
and is monday
i heally dont believe the i big hotel will not have room..
any way is very very nice hotel
July 4, 2013
Rated 4 out of 5 by MM14 Efficient, clean and friendly
This was a return visit for me and the staff processed check in very quickly. They greeted with a smile and acknowledged my platinum status by offering benefits to my work colleague. Great all around hotel.
January 17, 2013
Rated 4 out of 5 by DonnaW Housekeeping rude air conditioner terrible
Check out is noon so why is housekeeping knocking at the door at 8:45am. Did not check in until 11pm tired. No mention of gold status at check in. Air conditioner overly loud and blasting on one bed.
April 10, 2013
Rated 5 out of 5 by Kevin Wonderful stay
I came into town to celebrate my wedding anniversary. I was greeted by warm people at the desk and everyone I ran into was extremely helpful. I am hoping to be able to return and recommend to my friends.
February 18, 2013
Rated 4 out of 5 by BJP1 Comfortable, friendly, fun
This was my second stay and my expectations were met and exceeded! The staff is friendly and offers area entertainment suggestions. The rooms and property are neat and spotless.
So close to airport ...
August 16, 2012
Rated 1 out of 5 by Brooks5 Terrible Hotel
Absolutely nasty place. Hallways reeked (dirty laundry smell). Guest room carpet was stained and filthy. Empty toilet paper roll in bath.
July 14, 2013
Rated 2 out of 5 by CLT2013 A/C Not working in July - Not enough parking
I'm a big Starwood fan, but this was a sub-par experience. The A/C in our room didn't work, and there wasn't nearly enough parking.
July 15, 2013
Rated 5 out of 5 by LDM2012 Great hotel
One of the best deals in travel !!
I travel over 75% a year , the GYM is dead on , the rooms are incredibly functional , clean , modern and very cool .
Great staff , great value , no bull !!
August 26, 2012
Rated 3 out of 5 by Cbrownatx Was not impressed with the service
Shuttle took forever at the airport. Over 45 minutes! Leaving the hotel it was a better. A 30 min wait.
Still waiting for the REFRESH department to call me back about a lost item.
November 14, 2012
Rated 2 out of 5 by Blondie32 Great staff but needs work
Sheets not clean on check in. Staff gladly changed room, but rug badly stained in substitute room. Checked out a day early and unlikely to return. Sorry, @SPG. Not at your usual level.
September 1, 2012
Rated 4 out of 5 by Railtraveler717 Fun atmosphere!
Great place to stay for easy access to DC. Fun bar and nice work out facility - rooms appointed well and comfortable but could be cleaner. love the in room fridge and coffee!!
April 19, 2013
Rated 5 out of 5 by JGNC Outstanding guest service and very clean
The people that work at this hotel seem to enjoy working there. Great team at all levels.
July 25, 2013
Rated 5 out of 5 by H167 New and Edgy
Appeals to younger generations. Lounge area that opens to bar area and pool table is conducive for mingling outside of your travel companion. A refreshing option to the norm.
March 31, 2013
Rated 3 out of 5 by tkennedy56 Filthy rug
The carpet in my room was disgusting. I was afraid to take off my shoes - it looked like someone had thrown up and 'tried' to clean it up. Horrible.
June 11, 2013
Rated 4 out of 5 by raslease dofferent but functional
Front desk was too busy, just one person to check in and out and answer phones. Internet was difficult to connect up with, had to try at lease 4 to 5 times each time.
May 4, 2013
Rated 2 out of 5 by 88Fahrer Bad surprise
Unclean and unkempt. Hair and stains all over the bed sheets, permanent stains on the carpet. This is not usual for Aloft hotels.
June 25, 2013
Rated 4 out of 5 by laxmom I would stay here again!
I enjoyed this hotel and the staff was very kind and helpful. My only issue was that housekeeping does not understand the sign that hangs on the door that asks for privacy.
July 12, 2012
Rated 5 out of 5 by mm148 Best Aloft
The friendliest staff I have encountered in a very long time and I spend at least two months a year in hotels! I was not a big fan of the Aloft brand until I stayed here.
November 4, 2012
Rated 2 out of 5 by Cboz3480 Wasn't a good stay
Room wasn't cleaned, the garbidge wasn't taken out of the room. Breakfast was terrible! There wasn't enough parking.
July 1, 2013
Rated 5 out of 5 by WestcoastJoe Quick and easy
Quick and easy. Check in to check-out it was simply quick and easy. Simplistic but not simple, welcoming but not overbearing. A great place to stay to get things done.
December 23, 2012