Rated 2 out of 5 by ccshu702 Not what I expected
Well I just returned home from deployment and expected this lush hotel that met all my needs. First off I came in later than expected and when I went to the bar to eat all they had was fries and crab cakes, my only saving grace was the cold bar. Surprisingly, they do not offer room service and the room did not have a refrigerator or a microwave. On a plus side the hotel was close to the airport, the transportation is free, the bed was amazing and they have body wash if you forget yours. Due to time restraints I wasn't able to experience Baltimore to the fullest but if your going to be in town for a while I would choose another hotel.
August 14, 2014
Rated 5 out of 5 by Oriole very comfortable accommodations.
Very comfortable beds. The room had all the necessary amenities.
August 18, 2014
Rated 4 out of 5 by spike07 People here are friendly
Rooms need work, housekeeping needs to focus on the details
August 16, 2014
Rated 5 out of 5 by JVes Amazing value!
I enjoyed my recent stay at Aloft BWI. The room was stylish and comfortable, and the staff very pleasant. There was, in particular, a gentleman from the front desk who handled a "situation" which arose, and did so with incredible professionalism and grace. A very pleasant hotel experience!
August 12, 2014
Rated 4 out of 5 by KJ0423 Dog across the Hall
I love the Aloft hotels and this one was no exception except for the inconsiderate person who left their dog in the room barking and clawing on the door until 1 am.
If a hotel is going to allow petts they should be in a seperate part of the hotel, because honestly, I do not want to stay in a room where a pet was prior to my stay.
August 12, 2014
Rated 4 out of 5 by Queen10 Great Airport Title
We booked the Aloft for the night before our flight to Jamaica and were pleased with the proximity to the airport. They don't allow you to park your car while you are gone, but they do provide a shuttle to/from the airport. The room was designed to suit the current trends and was well laid out with all the conveniences such as a coffee/tea maker, a good, strong shower, wide-screen TV, etc. The bed was very nice - enjoyed a good night's sleep before getting up the next day to go to the airport.
I didn't know there would be no restaurant, but they do have a good snack bar adjacent to the lobby stocked with drinks and munchies and continental breakfast for the mornings. The nearest restaurant is only 2 blocks away.
August 6, 2014
Rated 2 out of 5 by coryt5000 Loud Outside Area
Everything about the Hotel was fine. However the outdoor patio was being used until pas 2 am by people drinking. The noise carried up sides of hotel and right into our room. We phoned front desk 3 times asking them to close patio, but nothing happened despite them saying they would handle it. Would Suggest requesting room away from this patio if you stay here.
Hotel should have a closing time for the outdoor patio and instruct the front desk staff to enforce it.
August 4, 2014
Rated 5 out of 5 by NattyG Great staff!
The staff at this hotel is superb! The afternoon of July 11, 2014 between the hours of 1200-1330, I left some medication in the hotel refridgerator. I contacted the hotel and they were able to send it with the next van driver. Unfortunately I do not know their names but hopefully with the date and time provided you will be able to recognize those individuals for the legendary service they provided. They treated me like family. They were compassionate, empathetic, eager, and worked together to expeditiously offer their assistance. I would not have been able to retrieve my medication and make the flight I was booked on if it had not been for their efforts. Thank you!!!
July 23, 2014