Rated 2 out of 5 by katiek87 Uncomfortable and somewhat awkward
It's apparent that Aloft hotels had a solid vision - attract and accommodate those guests who are looking for a non-traditional hotel experience, a room with modern/contemporary vibe and an overall eco-friendly atmosphere. Individuals like myself - a young professional out apartment hunting in the Denver area. So I was stoked when my parents allowed me to use some of their SPG points for a 2 night stay at the Aloft. Unfortunately, Aloft is failing to achieve the quality standard I assume they had intended:
- The rooms are incredibly noisy. I could hear the person above me walking around in the morning. Not sure if this is a result of a newly constructed building having been built with eco-friendly materials or just cheap materials.
- The mattress/pillows/entire bed were lumpy and very uncomfortable. A healthy, 27-year old shouldn't wake up with back and neck pain for no apparent reason.
- The shower/bathroom area?? Not sure if its because they put me in a handicap room or if all the rooms are this way, but the removable shower head, even when latched in place, sprays water all over the bathroom. After the cleaning lady tidied up my room on day 2, the showerhead was actually pointed at the curtain when I turned on the water and I had to use all the clean towels to wipe up the pools of water on the floor and quickly creeping towards the carpet in the entryway.
- No ice machines. They say its to keep the noise levels down. HAHA. I would rather hear an ice machine over people talking/walking in the surrounding rooms. Maybe if they added ice machines, it would drown out the other annoying noises. So not only is this explanation not logical, but its obviously inconvenient when you want some ice cold water in the hot, dry Denver summer heat.
The few good things about this hotel: surrounding area is all new construction and this didn't bother me at all. So although its noisy inside the building, you don't hear much outside noise. They also have a nice food selection (peanut butter crispy treats...yum!!!)
September 20, 2014
Rated 4 out of 5 by llizus Comfortable, but...
The hotel is comfortable, you get a good night sleep, and the price is fine, but be ready not to be able to get your TV working with your computer, game console, or even a cellphone to hear music, because it will not. The box is broken and all I got from the staff was an "I'm sorry, but they are all broken and we can't do anything about it". This was a huge disappointment, since I was expecting to watch a couple Netflix movies on the screen, and listen to some music from my cellphone at night, and I could do none of this, They should forget about their boxes and just enable the TV regular functions for guests to use.
August 11, 2014
Rated 1 out of 5 by motherofthegroom812 Using this hotel for Bulk Reservations - A MISTAKE
This hotel was recommended by a Wedding Venue to use for our guests. 30 rooms were held. Day after invitations went out our guests were being told rooms were running out - Straightened out that issue. Check in was a mess - not enough Staff - double charged us for a room that was booked by them under a different name - told us it was a No SHOW when all our guests arrived together. Ended up hiring private shuttle service, because their shuttle service was inadequate to get our guest to and from the reception as promised in the package.
Not enough staff. Manager argued with us about room over charge. Will never be guests again.
October 17, 2012
Rated 1 out of 5 by Emmett All style; no substance
I know the appearances of a hotel matter, but every hotel experience begins and ends with the quality of sleep it provides. In this matter, the Aloft Broomfield has a long ways to go. The beds are hard, the pillows are lumpy, and the air conditioner is not only loud, but it is placed so that it blows directly on the occupant when in the bed. In addition, the design of the room, with its partial dividing wall, open floor plan, and translucent pane of glass separating the shower from the bedroom area means that if someone uses the bathroom during the night, the entire sleeping area is lit up. On a related note, though this is temporary, there are large buildings being built directly across from the hotel, with contruction starting at 7am every day, including Saturdays. When I mentioned this to the staff, I was met with a shrug. This should have been mentioned on the web site, and also when I arrived, and rooms closest to the construction site should have been closed or deeply discounted. All in all, though new, this hotel needs to be shut down and redesigned for guest comfort first, aesthetics second.
July 16, 2012
Rated 4 out of 5 by snoozer309 Nice experience
We booked a room at the last minute and were very happy with it. The hotel is new and has a cool modern feel. I was impressed that there was laundry room with washer & dryer on our floor. I've never seen that in a nice hotel before. It was a very comfortable experience, and I would book with this brand again.
August 13, 2014
Rated 4 out of 5 by Soccer4 This hotel has great staff and is overall a nice place to stay.
The front desk staff were all very nice and helpful with directions, places to eat and things to do around town. They were very accommodating to our needs and requests. The lobby furniture was a little dirty but I am not sure if that was because it was a very busy weekend for the hotel or if it is just not kept up very well. Overall we enjoyed our stay and would stay again if ever in the same area.
August 11, 2014
Rated 3 out of 5 by kp1408 Expected something more
Surprised to find no USB outlets in the rooms.
With Ironman Boulder weekend, the front desk had no idea what was going on that Sunday morning and why so many people were up early asking for the complimentary coffee. He only said that the coffee didn't come out until some specific time. I would expect the hotel to have knowledge of local events and show support of event and guests by setting out the coffee early, regardless of what the typical set up time was.
August 5, 2014
Rated 4 out of 5 by Frothy Reunion weekend
great staff, great hotel , close to two retail centers and public transportation to downtown and boulder very easily accessible ! always a good stay! also if you drove not far to the foothills
August 10, 2014