Aloft Arundel Mills

  • 7520 Teague Road
  • Hanover,
  • Maryland
  • 21076
  • United States
  • Map

Rooms & Rates

  • For stays longer than 90 days, please call 866-539-3446.
  • You can only book 550 days in advance.
  • Please double-check your dates.
1 Room 1 Rooms , 1 Adult 1 Adults , 1 Child 0 Children
Rated 3.6 out of 5 by 252 reviewers.
Rated 5 out of 5 by Hanover Nice clean room. Close to restaurants. Friendly staff November 20, 2015
Rated 3 out of 5 by GM never called back I had a problem with my night stay at this Aloft . so I called the COMPLEX ASSISTANT GENERAL MANAGER named Kevin C and he never called or emailed me back. November 13, 2015
Rated 3 out of 5 by Pleasant enough, but.... The hotel was great, but staff not so much. I was pleasantly greeted upon check in, however I had to ask for my package benefits otherwise I wouldn't have received them. When checking out, the staff had no clue how to answer any questions, nor was I provided a receipt until I returned to request it. With the exception of Antonio and his asst. who provided great service, the others were borderline rude, unhelpful and had no knowledge of the hotel's benefits. Other guests were yelling at the staff because they weren't getting questions answered appropriately since the staff didn't know how to properly address them. It shows poor training, lack of customer service and common sense. For being part of the Westin, I expect better quality from service and this was subpar. October 30, 2015
Rated 2 out of 5 by Not what i expected. The location is great, but have stayed in better hotels. The room was too small felt like I was trapped. The toilet needed to be replaced in the room. Had to flush it three times whenever you used it. Then the sliding bathroom door was the worst. It was so heavy my girlfriend broke her nail trying to close it. I saw housekeeping but what the clean us a guess to me because there was trash in the hallway for two days! October 20, 2015
Rated 4 out of 5 by Very happy with our stay We were only there for a short time (2 days) but was impressed with the cleanliness of the rooms, and the staff were very helpful and courteous. The shuttle bus is a plus -- as we went downtown and were able to connect with the LRS via the shuttle. Would stay again! September 23, 2015
Rated 3 out of 5 by Casino 777 Staff members who went above and beyond!! Antonio, Jimmy, Tony, Lisa and Shannon. They were very understanding and helpful. We will no longer stay at Aloft but will stay at The Element, thanks to Antonio! New management, Ms Owens did not ever reach out to us.....we finally spoke to "Lisa" in management and she was really understanding and helped us. We were the ones left to WALK to a near by bus stop to catch our shuttle back from Casino, we ended up taking a Cab. September 14, 2015
Rated 5 out of 5 by this hotel has great features This hotel was very comfortable parking was great and lots of activities near by including Live Casino. July 30, 2015
Rated 5 out of 5 by Impressed! This was my first time staying at an Aloft but it won't be my last. This hotel brand could easily become my favorite. Lobby was busy with guests visiting or hanging out by the bar. It has an indoor pool and workout facility, also a pet area for dogs with water bowls - great if you need a place that will accept pets when traveling. When we checked in the attendant said there was a 24 hour shuttle that would take us anywhere within a 5 mile radius - great if you need the airport or to hit the casino/mall. Hotel is non-smoking - a huge plus for me. We were on the seventh floor and the room was huge with plenty of space to spread out. Loved having two desk top areas as well as a long covered bench to place luggage or sit. Lots of light from windows. FREE Wi-Fi!!!! Loved having a refrigerator that actually was cold. Plenty of bathroom counter space. Weird "closet", no dresser drawers (perfectly fine - who uses them?) Free water, magazine, and awesome Bliss products - even had wall dispensers for shampoo and body wash in the shower. Glass enclosed shower with rain head. This is just a neat hotel concept. Very contemporary but didn't feel like I was too "old" to be there. If there was a negative, it's that there are no ice machines on the floors, you have to go downstairs and ask for ice. July 2, 2015
  • 2015-11-23 T07:03:04.383-06:00
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